3181457
Description
Quiz by Edgar Masatu, updated more than 1 year ago
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Created by Edgar Masatu
over 8 years ago
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Question 1
Question
1. KCB customer can register him/herself in mobi banking through ;
Answer
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a) Fill online request form available in KCB website
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b) Register through an ATM machine
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c) Visit any KCB branch to fill the request
Question 2
Question
2. As soon as the customer is connected to mobile banking ;
Answer
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a) Will receive a sms informing him his 5 digits password
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b) Will receive a sms informing him his 4 digits password
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c) Will receive a sms informing him his 3 digits password
Question 3
Question
3. How to access the mobi banking menu
Answer
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a) *150* 00#
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b) *150*44#
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c) *150*22#
Question 4
Question
4. With KCB mobi you will be able to do all the functions mentioned below except
Answer
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Personal loan application
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Cheque book ordering
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Transfer from one KCB account to another
Question 5
Question
5. What to do when someone forget his mobi password
Answer
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a) Call customer care number to get a new password
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b) Visit KCB branch to request for a password reset
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d) Can reset him/herself on his mobile
Question 6
Question
6. How much does it cost to buy airtime using mobile banking
Answer
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a) Tzs. 500/=
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b) Tzs. 1000/=
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c) No charges
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d) Tzs. 200/=
Question 7
Question
7. How much does it cost to transfer from account to wallet (mobile money e.g. Tigo Pesa, Airtel money and Mpesa)
Answer
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a) Tzs. 500/=
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b) Tzs. 1000/=
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c) Tzs. 200/=
Question 8
Question
8. How do I enable SMS alert on Mobi menu;
Answer
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(a) Go to menu then other/huduma services/huduma za kibenki/enable
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(b) Other services\banking services\enable alert\credit/debit\choose amount
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(c) Go to KCB malipo
Question 9
Question
9. Where the intra bank transfer menu is ?
Answer
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(a) KCB malipo
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(b) Fund transfer
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(c) Balance enquiry
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(d) Agency service
Question 10
Question
How do I download mobi apps;
Answer
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(a) https://mobile.banking.app
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(b) Htts://mbanking.kcbbankgroup.com
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(c) https://mbanking.kcbbankgroup.com
Question 11
Question
1. I-Bank Business customers verify their access using ;
Answer
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a) 5 digit password sent on their mobile / email
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b) The physical token which generates one time password
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c) A password given to them by bank officer
Question 12
Question
2. If I forget my password can I reset my I-Bank password by
Answer
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a) Resetting my self-using self /online reset
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b) Visiting KCB branch to reset
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c) Call / or write to customer care
Question 13
Question
3. The following function are available under account information menu ;
Answer
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a) Balance Overview and account statement
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b) Balance overview and fund transfer
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c) Fund transfer and authorization
Question 14
Question
4. I can change my user ID using;
Answer
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(a) Using the tool menu
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(b) User tool/change user login
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(c) Account information menu
Question 15
Question
6. Which transfer are found on transfer menu
Answer
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(a) Within KCB and local banks
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(b) Swift
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(c) RTGS
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(d) All of them
Question 16
Question
17. To join internet banking service you need to Contact your nearby KCB branch to fill the forms and immediately your profile will be created
Answer
- True
- False
Question 17
Question
2. Can I view previous payments I have made on Internet Banking
Answer
- True
- False
Question 18
Question
3. Do I have to use computer to access internet banking service
Answer
- True
- False
Question 19
Question
4. Customers using Internet Banking are be charged monthly access fee
Answer
- True
- False
Question 20
Question
5. Fees charged for fund transfers depending on amount, and inter-bank charges
Answer
- True
- False
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