Marketing in the 21st Century - Chapter 4 Practice Quiz

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Marketing in the 21st Century Chapter 4 Practice Quiz
cdimock
Quiz by cdimock, updated more than 1 year ago
cdimock
Created by cdimock over 8 years ago
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Resource summary

Question 1

Question
Which of the following is a reason why a firm should continuously collect and analyze information regarding its marketing plan?
Answer
  • To rely more heavily on executive judgment
  • To maintain secrecy about its operations.
  • To guarantee success
  • To monitor the environment

Question 2

Question
Which of the following is a component of a marketing intelligence network?
Answer
  • Data warehousing
  • Product design
  • Marketing entropy
  • Simulation

Question 3

Question
Which of these is never a type of commercial database?
Answer
  • infoUSA CDs
  • Census data
  • Internal secondary data
  • Primary data

Question 4

Question
Marketing research
Answer
  • can be applied to only certain aspects of marketing.
  • should be crisis-oriented.
  • must be conducted in a systematic manner to be effective.
  • includes only data collected from sources outside the firm.

Question 5

Question
The first step in the marketing research process involves
Answer
  • establishing the issue to be studied.
  • surveying consumers.
  • studying competitors.
  • implementing findings.

Question 6

Question
Secondary data should be collected before primary data because
Answer
  • secondary data will have guaranteed suitability to the current research study, whereas primary data will not.
  • secondary data will always be current, whereas primary data may be dated or obsolete.
  • secondary data are generally more easily and inexpensively obtained than primary data.
  • secondary data will not yield conflicting information from different sources, whereas primary data may.

Question 7

Question
Which of the following is not an example of internal secondary data?
Answer
  • Customer billings
  • Inventory records
  • Attending trade shows
  • Sales figures

Question 8

Question
Which of the following is an advantage of primary data?
Answer
  • Data collection is typically fast.
  • Information is current.
  • Primary data are usually less expensive to collect than secondary data.
  • Most firms are skilled in primary data collection.

Question 9

Question
Choosing 125 females ages 18-29 and 125 females ages 30 and older to participate in a research study is an example of a(n)
Answer
  • exploratory research study.
  • non-probability sample.
  • probability sample.
  • external secondary data search.

Question 10

Question
Which of the following is not one of the four basic methods of primary data collection?
Answer
  • Experiment
  • Observation
  • Simulation
  • Distribution

Question 11

Question
Which of the following research methods has the least interviewer bias?
Answer
  • Observation
  • Personal surveys
  • Telephone surveys
  • Internet surveys

Question 12

Question
Among the advantages of conducting a mail survey is the
Answer
  • ability to complete the survey at a convenient time.
  • speed with which surveys are returned by respondents.
  • ability to avoid participation by incorrect respondents.
  • ability to avoid non-response problems.

Question 13

Question
If a firm wants to study consumer attitudes through the use of bipolar adjectives, it will most likely use
Answer
  • observation.
  • simulation.
  • a semantic differential.
  • experiment.

Question 14

Question
A major advantage of an experiment is its
Answer
  • infrequent use of contrived settings.
  • relatively low costs.
  • ability to show cause and effect.
  • ability to control all factors in or affecting a marketing plan.

Question 15

Question
The process by which each completed data form is numbered and response categories are labeled is called
Answer
  • survey design.
  • coding.
  • tabulation.
  • analysis.
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