Quiz 9

1. 1Which of the following key terms represents the types of decisions made at the operational, managerial, and strategic levels of a company?
   

   1. AStructured decisions
   2. BSemistructured decisions
   3. CUnstructured decisions
   4. DAll of these choices are correct.
2. 2What is the mathematical method of handling imprecise or subjective information?
   

   1. AFuzzy logic
   2. BVirtual reality
   3. CExpert system
   4. DGenetic algorithm
3. 3Which industry has been relying on neural network technology for over two decades?
   

   1. AHotels
   2. BFood service
   3. CHealthcare
   4. DFinance
4. 4Which of the following is considered an operational decision or structured decision?
   

   1. AMonitoring performance of a project team
   2. BDetermining how many employees are out sick
   3. CAllocating resources to a department for a new system
   4. DDetermining the impact of last month's marketing campaign
5. 5A manager who must implement a loyalty program across 500 hotels would be placed in which category for managerial decision-making challenges?
   

   1. AManagers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions.
   2. BManagers need to analyze large amounts of information.
   3. CManagers must make decisions quickly.
   4. DAll of these choices are correct.
6. 6Which of the following is an example of an intelligent system?
   

   1. AA robot that cleans and sweeps at a local airport
   2. BThe firefighter robot that can extinguish flames at chemical plants
   3. CShell Oil's Smart Pump robot that pumps gas for the customer
   4. DAll of these choices are correct.
7. 7Artificial intelligence simulates human thinking and behavior, such as the ability to reason and learn. What is the ultimate goal of AI?
   

   1. ATo build an intelligent system
   2. BTo build a system that can mimic an expert agent
   3. CTo build an intelligent agent
   4. DTo build a system that can mimic human intelligence
8. 8What would managers use to make structured decisions at the operational level?
   

   1. AIntelligent system
   2. BEIS system
   3. CTransactional information
   4. DAnalytical information
9. 9Which of the following is the most commonly used form of AI in the business arena?
   

   1. AExpert system
   2. BNeural network
   3. CArtificial intelligence
   4. DIntelligent system
10. 10What refers to the field of artificial intelligence that works toward providing brainlike powers to AI machines; in effect, it works to make machines as intelligent as the humans?
    

    1. AMachine learning.
    2. BStrong AI.
    3. CWeak AI.
    4. DAlgorithm.

11. 11What must managers be able to do to compete in today's global marketplace?
    

    1. AMake decisions to gain competitive advantages.
    2. BMake decision that can help forecast future business requirements.
    3. CMake decision that can help forecast future business needs.
    4. DAll of these choices are correct.
12. 12What is consolidation?
    

    1. AEnables users to get details, and details of details, of information
    2. BFinds the inputs necessary to achieve a goal such as a desired level of output
    3. CEnables the examination of information from different perspectives
    4. DInvolves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
13. 13What is an algorithm?
    

    1. ARefers to the field of artificial intelligence that works toward providing brainlike powers to AI machines; in effect, it works to make machines as intelligent as the humans.
    2. BMachines can still make their own decisions based on reasoning and past sets of data.
    3. CRefers to a set of instructions that completes a task.
    4. DA type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn.
14. 14What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?
    

    1. AAnalytics
    2. BUnstructured decisions
    3. CStructured decisions
    4. DSemistructured decisions
15. 15Moira Gray works at a retail store selling sports equipment. Her daily tasks include opening the store, creating the work schedules, processing payroll, overseeing sales and inventory, and training employees. At what level of the organizational pyramid would you categorize Moira?
    

    1. AManagerial
    2. BStrategic
    3. COperational
    4. DOwner
16. 16Which of the following would create transactional information?
    

    1. AA semistructured decision to hire more employees
    2. BMaking an airline reservation
    3. CGenerating payroll reports
    4. DProjecting future sales growth
17. 17What machines can still make their own decisions based on reasoning and past sets of data?
    

    1. AStrong AI.
    2. BMachine learning.
    3. CAlgorithm.
    4. DWeak AI.
18. 18Which of the following offers an example of an intelligent agent that uses a multi-agent system?
    

    1. AA flu epidemic
    2. BBook distribution center
    3. CA cargo transport system
    4. DAll of these choices are correct.
19. 19Which of the following would not be found in a digital dashboard for a manufacturing team?
    

    1. AAn Excel spreadsheet with cost analysis data
    2. BA graph of stock market prices
    3. CA hot list of key performance indicators, refreshed every 15 minutes
    4. DA running line graph of planned versus actual production for the past 24 hours
20. 20When evaluating the six-step decision-making process, what occurs during the solution generation step?
    

    1. AThe solution that best solves the problem is selected.
    2. BThe process will begin again if the decisions made were incorrect.
    3. CDetails of every solution possible including ideas that seem farfetched.
    4. DDefinition of the problem as clearly and precisely as possible.
21. 21Which of the following is a special-purpose knowledge based information system that accomplishes specific tasks on behalf of its users?
    

    1. AIntelligent agent
    2. BModeling system
    3. CExpert agent
    4. DExecutive agent
22. 22Roy Sartore has been hired to oversee all of the plans that the city of Denver has created to expand its train transportation system by adding six more lines to the metro area. Roy will be responsible for planning the project, managing the processes, and finalizing each new line as it is completed. How would you categorize the majority of the decisions Roy will have to make to complete his job?
    

    1. ASemistructured decisions
    2. BUnstructured decisions
    3. CStructured decisions
    4. DStrategic decisions
23. 23Which of the following is considered to be the input in the systems thinking example of a DSS?
    

    1. AForecasts
    2. BOptimization
    3. CWhat-If
    4. DTPS
24. 24Which of the following is considered the process in the systems thinking example of a DSS?
    

    1. AOptimization
    2. BSimulation
    3. CTPS
    4. DForecasts
25. 25At which level of an organization do managers develop overall business strategies, goals, and objectives as part of the company's strategic plan?
    

    1. AOperational level
    2. BStrategic level
    3. CManagerial level
    4. DAll of these choices are correct.
26. 26What is a haptic interface?
    

    1. AA wearable computer with an optical head-mounted display (OHMD)
    2. BA work environment that is not located in any one physical space
    3. CTechnology that allows humans to interact with a computer through bodily sensations and movements
    4. DThe viewing of the physical world with computer-generated layers of information added to it
27. 27Which of the following is a not a type of organizational information system?
    

    1. ADecisions support system
    2. BAnalysis processing system
    3. CExecutive information system
    4. DTransactional processing system
28. 28What is weak AI?
    

    1. AA type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn.
    2. BMachines can still make their own decisions based on reasoning and past sets of data.
    3. CRefers to a set of instructions that completes a task.
    4. DRefers to the field of artificial intelligence that works toward providing brainlike powers to AI machines; in effect, it works to make machines as intelligent as the humans.
29. 29What is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome?
    

    1. AFuzzy logic
    2. BShopping bot
    3. CMutation
    4. DAugmented reality
30. 30The structure of an organization is similar to a pyramid. The different levels require different types of information to assist with which of the following?
    

    1. ADecision making
    2. BOpportunity capturing
    3. CProblem solving
    4. DAll of the choices are correct
31. 31What are the three primary types of management information systems available to support decision making across the company levels?
    

    1. ATransaction processing systems, drill-down systems, expert systems
    2. BWhat-if analysis, sensitivity analysis, goal-seeking analysis
    3. CAnalytical information, decision support systems, executive information systems
    4. DTransaction processing systems, decision support systems, executive information systems
32. 32What is a graphical display of data using bars of different heights that groups numbers into ranges?
    

    1. ABar chart.
    2. BHistogram
    3. CInfographic.
    4. DPie chart
33. 33What is a wearable computer with an optical head-mounted display (OHMD)?
    

    1. AHaptic interface
    2. BAugmented reality
    3. CGoogle Glass
    4. DVirtual reality
34. 34What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?
    

    1. AExpert system
    2. BNeural network
    3. CGenetic algorithm
    4. DVirtual reality
35. 35What is a time-series chart?
    

    1. AA small embedded line graph that illustrates a single trend.
    2. BA chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent.
    3. CA chart is a graphical representation showing change of a variable over time.
    4. DA type of graph in which a circle is divided into sectors that each represent a proportion of the whole.
36. 36What is the viewing of the physical world with computer-generated layers of information added to it?
    

    1. AAugmented reality
    2. BVirtual reality
    3. CVirtual workforce
    4. DAll of these choices are correct.
37. 37Which of the following is an important challenge facing managers today?
    

    1. ACompeting to win in today's market
    2. BSolving business problems
    3. CMaking business decision
    4. DAll of these choices are correct.
38. 38As the product manager for the eatery division at BJ's Wholesale Club, Raphael is responsible for analyzing sales data to help him manage his team. Today Raphael is analyzing his data by looking at details, and details of details of information. Which of the following common digital dashboard capabilities is Raphael using to analyze his departments success?
    

    1. AConsolidation
    2. BSlice-and-Dice
    3. CPivot
    4. DDrill-down
39. 39What is the DSS analysis that checks the impact of a change in a variable or assumption on the model?
    

    1. AGoal-seeking analysis
    2. BSensitivity analysis
    3. COptimization analysis
    4. DWhat-if analysis
40. 40Tanner Wright is a manager for a McDonald's restaurant. Many of his key responsibilities include analyzing data and making key decisions for the success of his store. Tanner's store has been experiencing decreased sales for breakfast services over the past three months. Tanner is unsure why breakfast revenues are down while lunch and dinner revenues remain unchanged. Tanner believes that he can drive revenue up by implementing a few different breakfast promotions such as free coffee or hash browns with the purchase of a meal. Tanner performs an extensive analysis of how continuous changes in breakfast promotions could impact his daily revenue. What type of DSS analysis is Tanner performing?
    

    1. AOptimization analysis
    2. BSensitivity analysis
    3. CGoal-seeking analysis
    4. DTransaction analysis

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Quiz on Quiz 9, created by Luis Juarez on 23/10/2021.

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