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mgt 2
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Questions in this quiz (42)
1Which of the following best describes task cohesion?
- AIt is the extent to which members’ characteristics differ within the team.
- BIt is the shared commitment among members to achieve a goal.
- CIt is a real or perceived difference in interests between two or more team members.
- DIt is a measure of a member’s level of contribution toward the team.
2Which of the following would best describe social cohesion?
- AIt is the extent to which team members require resources or support from external sources.
- BIt is the real or perceived difference in interests between two or more team members.
- CIt is the extent to which members’ characteristics differ within the team.
- DIt is the attachment and attraction of team members to one another.
3Which of the following is a difference between task cohesion and social cohesion?
- ATask cohesion relates to members’ commitment toward achieving goals, whereas social cohesion relates to the attachment between team members.
- BTask cohesion relates to how members’ characteristics differ within the team, whereas social cohesion relates to members’ commitment toward achieving goals.
- CTask cohesion relates to members’ commitment toward achieving goals, whereas social cohesion relates to perceived differences in interests between members.
- DTask cohesion relates to fairness of members toward the team, whereas social cohesion relates to how members’ characteristics differ within the team.
4Which of the following is true about social cohesion?
- AIt decreases friction in the team.
- BIt leads to increased cultural differences.
- CIt helps decrease task interdependence.
- DIt helps increase competitive interactions.
5Once a year, the marketing manager of Flintstone Corp. takes his team on a hiking trip. The trip involves his team members attempting to reach a specific clearing in the wilderness and working together to set up the camp. Which of the following is the manager trying to encourage?
- AFree riding
- BTask cohesion
- CSocial cohesion
- DLobbying
6_____ is a real or perceived difference in interests between two or more team members.
- ATeam diversity
- BTask cohesion
- CTeam conflict
- DSocial cohesion
7Which of the following is true of the storming stage?
- AThere is an emphasis on managing conflict.
- BThere is a need to clarify goals and rules.
- CThere is a feeling of optimism in members.
- DThere is a level of maturity and organization.
8During the storming stage, one of the issues for team members is:
- Awhat the team is doing, and why it is important.
- Bwhether the team will work together effectively or spiral back into conflict.
- Cwhat is the next challenge they will take up.
- Dwhether the team will get through the time of conflict.
9One of the techniques used by leaders during the storming stage is:
- Abenchmarking.
- Bmanaging conflict.
- Cidentifying new goals.
- Dtask cohesion.
10Which of the following in most likely a barrier to progress during the storming stage?
- APhysical distance
- BTask cohesion
- CIncreased frequency of meetings
- DUnity of command
11One of the ways to resolve conflicts when there is a real or perceived lack of resources is by engaging in:
- Abenchmarking.
- Bboundary-spanning activities.
- Cbootlegging.
- Dtask cohesion.
12Which of the following is true of boundary-spanning activities?
- AThey involve downsizing goals to meet the resource availabilities.
- BThey involve broadening the scope of the team’s project.
- CThey involve looking to other departments for resources.
- DThey involve reducing the budget of the project.
13A way to resolve conflicts due to task interdependence is by:
- Abenchmarking.
- Blobbying.
- Cbootlegging.
- Dredesigning.
14A superordinate goal may be described as a higher- level goal that is:
- Abeyond the capacity of team members.
- Brecognized as important by team members.
- Cneglected in a bid to achieve the final goal.
- Dbeyond the capacity of the leaders.
15Ben’s team is the sales team at a large pharmaceutical company. His team members all have different ideas on how to rope in a large client, and in the process, they are undercutting each other’s efforts. To manage the potential conflict, Ben informs his team that the main purpose of their efforts is to rope in the client and not to beat their peers. In this scenario, Ben has managed conflict by reminding his team about the team’s _____.
- Asuperordinate goal
- Bbenchmark
- Csubordinate goal
- Dfree rider
16A sustainable team using the transformation approach to address conflict involves changing team members’ perspectives:
- Afrom specific positions to more general goals.
- Bby enforcing specific positions after debating.
- Cfrom general goals to more specific positions.
- Dby enforcing specific positions using authority.
17Which of the following is true of the transformation approach?
- AIt prompts members to see issues from a lower level of abstraction.
- BIt encourages members to look at parts of an issue.
- CIt prompts members to change their perspectives to positions that are more specific.
- DIt encourages members to see issues from system concerns point of view.
18A(n) _____ is a staged debate between two dominant perspectives.
- Agroupthink
- Bdialectical inquiry
- Cteam conflict
- Daugmented inquiry
19The third stage of the four basic stages of team development is _____.
- Astorming
- Bnorming
- Cadjourning
- Dperforming
20Team members during the norming stage experience feelings of:
- Afrustration.
- Bexcitement.
- Cuncertainty.
- Doptimism.
21One of the main issues on the minds of members during the norming stage is:
- Awhether the team will work together effectively or spiral back into conflict.
- Bwhat the team is doing and why is it important.
- Cwhether the team will get through the time of conflict.
- Dwhat is the next challenge they will take up.
22One of the norms critical to a team’s performance and which requires a team leader’s attention is:
- Ainformation sharing.
- Bsecrecy.
- Cdialectical inquiry.
- Dmember independency.
23A functional workload sharing norm is when:
- Aevery team member’s contribution is the same irrespective of the effort required.
- Bevery team member is allotted work according to his or her individual capacity.
- Cevery team member’s contribution is the same in terms of effort required.
- Devery team member is allotted work according to the amount of effort he or she puts in.
24Which of the following is true of the norm of backing up?
- AIt balances the workload within the team.
- BIt reduces the effort required to be put in.
- CIt removes the responsibility from the member.
- DIt results in additional incentives.
25A typically dysfunctional norm relating to workload sharing is evident when one or more teams engage in _____.
- Agroupthink
- Bbootlegging
- Cfree riding
- Dbrainstorming
26Henderson Corp. provides unlimited paid leaves to its team members, as long as its employees ensure that their work is completed. Kelly, a long-standing team member, takes advantage of this and has taken more than her fair share of leaves every month, asking her colleagues to complete the work that she was supposed to do. This is an example of a dysfunctional norm resulting in _____.
- Afree riding
- Bgroupthink
- Cboundary spanning
- Dbenchmarking
27Which of the following is true of free riding?
- AIt helps in making decisions within the team.
- BIt results from dysfunctional workload sharing.
- CIt results from dysfunctional superordinate goals.
- DIt helps resolve conflict and confusion.
28Which of the following techniques may be used to reduce free riding?
- AAppealing to a subordinate goal
- BPerforming boundary spanning activities
- CEnforcing work accountability
- DBrainstorming
29Virtual team leaders should:
- Aencourage high quality information sharing but limit the quantity to a minimum.
- Bencourage high quality and high quantity of information sharing.
- Cencourage high quantity information sharing but not focus on the quality.
- Drefrain from sharing information using virtual methods for security purposes.
30Which of the following best describes the term satisficing?
- AIt describes a decision process in which an adequate option is chosen instead of the best possible option.
- BIt describes a decision process in which the best possible option is chosen over an adequate option.
- CIt describes a functional norm in which a team member contributes a fair share of effort to reach the team’s goal.
- DIt describes a dysfunctional norm in which a team member contributes less than his or her fair share to reach the team’s goal.
31Which of the following techniques is used to address a dysfunctional norm with regard to information sharing?
- ALobbying
- BBenchmarking
- CBrainstorming
- DBootlegging
32Which of the following is a difference between the conventional approach and the sustainable approach to the norm of workload sharing?
- AThe conventional approach requires the leader to pose questions to team members remotely and have the responses returned him, while a sustainable approach the leader asks participants
to silently and individually write down all their ideas - BThe conventional approach focuses on limiting the negative effects of free riders through monitoring, while a sustainable approach tries to promote the positive effects of consistent contributors.
- CThe sustainable theory focuses on limiting the negative effects of free riders through accountability, while a conventional approach tries to promote the positive effects of consistent contributors.
- DThe conventional approach requires the leader to ask participants to silently and individually write down all their ideas, while a sustainable approach requires the leader to pose questions to team members remotely and have the responses returned to him.
- AThe conventional approach requires the leader to pose questions to team members remotely and have the responses returned him, while a sustainable approach the leader asks participants
33Who are free riders?
- AThose employees who do as little as possible
- BThose employees whose contribution depends on the situation
- CThose employees who contribute regardless of how little their teammates do
- DThose employees who do work on behalf of their teammates
34Who are conditional contributors?
- AThose employees who contribute depending on the situation
- BThose employees who contribute regardless of how little their teammates do
- CThose employees who do as little as possible
- DThose employees who place down regulations regarding their participation
35Which of the following is a difference between free riders and conditional contributors?
- AConditional contributors do as little as possible, whereas free riders’ contributions are consistent irrespective of how little their teammates do.
- BConditional contributors’ contributions depend on the situation, whereas free riders do as little as possible.
- CConditional contributors’ contributions are subject to regulations, whereas free riders’ contributions are not.
- DConditional contributors do as little as possible, whereas free riders’ contributions are subject to regulations.
36A _____ session is an unstructured process of sharing ideas.
- Agroupthink
- Bdialectical inquiry
- Cbrainstorming
- Dsatisficing
37The _____ technique is an information-sharing technique in which the leader asks participants to silently and individually write down all their ideas related to a specific question.
- Abenchmarking
- Bnominal group
- CDelphi
- Ddialectical inquiry
38The _____ technique is one in which questions are posed to team members remotely and responses are returned to the leader. The leader then compiles the ideas without attaching names and sends the list back to the team members for further consideration.
- Abrainstorming
- Bdialectical inquiry
- Cbenchmarking
- DDelphi
39The fourth stage of the four basic stages of team development is _____.
- Anorming
- Badjourning
- Cstorming
- Dperforming
40One of the main issues on the minds of team members during the performing stage is:
- Awhat the team is doing and why it is important.
- Bwhether the team will work together effectively or spiral back into conflict.
- Cwhat is the next challenge they will take up.
- Dwhether the team will get through the time of conflict.
41One of the techniques that leaders adopt during the performing stage is:
- Aidentifying new goals.
- Bmanaging conflict.
- Cbuilding relationships.
- Dreinforcing positive norms.
42Which of the following is a reason why leaders might steer toward providing feedback and rewards to individual team members?
- AConcerns about free riders
- BConcerns about biases between team members
- CAccountability to other team members
- DPersonal attachment toward specific members
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- Quiz on mgt 2, created by Vladislav Tokhtaev on 14/04/2022.
- Author
- Vladislav Tokhtaev
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- English
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