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1. 1Who first thought of Zero Defects?

   1. ACrosby
   2. BFeigenbaum
   3. CJuran
   4. DDeming
2. 2Who developed the use of standardization in large-scale mass production using a moving assembly line?

   1. AFrederick Winslow Taylor
   2. BFrank Gilbreth
   3. CAdam Smith
   4. DCharles Babbage
   5. EHenry Ford
3. 3Which came last in the development of manufacturing techniques?

   1. ALean production
   2. BDivision of labour
   3. CMass production
   4. DCraft production
   5. EInterchangeable parts
4. 4What is the first stage in any quality improvement initiative ?

   1. APlanning
   2. BCheck the talk
   3. CAnalyse the data
   4. DD. Management commitment
5. 5A fundamental attribute of TQM is

   1. ADrawing control charts
   2. BHaving team meetings
   3. CTop management's direct involvement
   4. DMeeting ISO 9000 audit
   5. EAll of the above
6. 6Process Diagnosis determines

   1. AIf the workers are doing their job
   2. BThe possible cause of a failure
   3. CIf control charts are in control
   4. DWhen top management should talk to vendors
   5. EIf vendors are motivated
7. 7A change process in which an organization measures its execution against that of best-in-class organizations, decides how those organizations accomplished their execution levels, and uses the data to enhance its own execution

   1. AControl Chart
   2. BCause and Effect Diagram
   3. CBenchmarking
   4. DSix Sigma
8. 8The picture represents which model of constraints of________?

   

   1. AProject management
   2. BRisk management
   3. CChange management
   4. DSix Sigma
9. 9For the normal distribution, the values less than two standard deviation away from the mean account for___

   

   1. A95%
   2. B95.45%
   3. C94.6%
   4. D94.45%
10. 10Which of the accompanying is not a purpose behind holding completed merchandise as an inventory?

    1. ALarger shipments can result in reduced income freight cost and material handling cost.
    2. BProduction of products as and when the customers demand them can be uneconomical.
    3. CQuantity discounts can result from larger purchase quantities.
    4. DBacklogs in customer orders may not always be allowed.

11. 11All of the following are typically reasons for establishing a budget EXCEPT:

    1. APre-approved funding
    2. BMonitoring of expenditures
    3. CVariance analysis
    4. DDevelopment of standard costs
12. 12Which of the following sequence is true?

    1. ASourcing → Inbound logistics → Conversion into finished goods → Outbound logistics → Retailing
    2. BSourcing → Conversion into finished goods → Inbound logistics → Outbound logistics → Retailing
    3. CInbound logistics → Sourcing → Conversion into finished goods → Outbound logistics → Retailing
    4. DSourcing → Inbound logistics → Outbound logistics → Conversion into finished goods → Retailing
13. 13Which of the following statements is true?

    1. ADell supply chain believed in medium-term relationship with the suppliers with loosely held supplier network.
    2. BToyota supply chain believed in medium-term relationship with the suppliers with loosely held supplier network.
    3. CFord supply chain is both highly efficient as well as highly responsive.
    4. DDell supply chain propagated the concept of long-term relationship with the suppliers.
14. 14Match the transformations:
    Column 1 Column 2
    1. Exchange A. manufacturing
    2. Physical B. making a sick person well
    3. Physiological C. retailing
    4. Storage D. warehousing
    

    1. A1C, 2A, 3B, 4D
    2. B1B, 2C, 3D, 4A
    3. C1C, 2A, 3D, 4B
    4. D1A, 2B, 3D, 4C
15. 15Which of the following illustrates an activity that does not include esteem ?

    1. Atraining employees
    2. Bordering parts from a supplier
    3. Cdelivering the product to the customer
    4. Daccumulating parts in front of the next work center
16. 16In time study, the rating component is connected to determine

    1. AStandard time of a job
    2. BFixation of incentive rate
    3. CNormal time of a worker
    4. DMerit rating of a worker
17. 17The Road Map represents which methodology?

    

    1. ASix Sigma
    2. BHuman resource information system
    3. CBusiness process management
18. 18What is the cpk for this process? Process Tolerance = 12, Process standard deviation = 3 Mean= 0

    1. A1.333
    2. B4
    3. C0.25
    4. D0.667
19. 19Which is a Preventive Action technique ?

    1. APareto Analysis
    2. BCause and Effect diagrams
    3. CQuality Planning
    4. DProcess Capability Studies
20. 20Six Sigma concepts were born in:

    1. AAllied Signal Ltd.
    2. BGeneral Electric Ltd.
    3. CChrysler Ltd.
    4. DMotorola Ltd.
21. 21The person who propagated SIX SIGMA concepts in General Electric Ltd. Was:

    1. AJack Welch
    2. BBob Smith
    3. CPhilip Crosby
    4. DNone of them
22. 22The first journal on quality was published by:

    1. AU.S.A
    2. BJapan
    3. CGermany
    4. DBritain
23. 23Rajiv Gandhi Award is a quality award given by:

    1. ARajiv Gandhi Foundation
    2. BConferderation of Indian Industries
    3. CBureau of Indian Standard
    4. DIndian Statistical Institute
24. 24Cause and Effect Diagram was first formulated by:

    1. AJuran
    2. BDeming
    3. CTaguchi
    4. DIshikawa
25. 25Who was generally credited with the phrase "Important few and trivial many" ?

    1. AWinston Churchill
    2. BIshikawa
    3. CJuran
    4. DTaguchi
26. 26Which of the following statements is NOT a ISO:9001 requirement?

    1. AThe organization shall determine the necessary competence for personnel performing work affecting product quality
    2. BThe organization shall establish and maintain a procedure to identify and have access to legal requirements that are applicable to quality aspects of its products and/or services.
    3. CTop management shall ensure that the quality policy is appropriate to the purpose of the organization.
    4. DA documented procedure shall be established to define requirements for determining potential non-conformity and their causes.
27. 27What is NOT a key results measure in European Model for Quality Management?

    1. ABusiness Results
    2. BImpact on Society
    3. CProcess Performance
    4. DCustomer Satisfaction
28. 28A run up on the range chart would mean?

    1. AProcess spread is deteriorating
    2. BProcess average is worsening
    3. CProcess average is improving
    4. DProcess spread is improving
29. 29How many records does ISO:9001 require?

    1. A1 to 10
    2. B11 to 20
    3. C21 to 30
    4. D31 to 40
30. 30Kano Model shows the path towards:

    1. ASatisfying a customer
    2. BDelighting a customer
    3. CEnsure basic needs of a customer
    4. DNone of the above

Description

Supply chain management quiz.

Author

Apoorv Jindal

Language

English

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6

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