PHR/SPHR Review Qs 1-10

Miranda Martin
Quiz by Miranda Martin, updated more than 1 year ago
Miranda Martin
Created by Miranda Martin over 4 years ago
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AOL HR (PHR/SPHR Review Exam #2) Quiz on PHR/SPHR Review Qs 1-10, created by Miranda Martin on 09/08/2016.
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Resource summary

Question 1

Question
What are the three HRM roles?
Answer
  • administrative, operational, strategic
  • personnel, human relations, planning
  • staffing, appraisal, compensation
  • short, intermediate, longer term

Question 2

Question
The [blank_start]strategic[blank_end] role of HRM emphasizes that the people in an organization are valuable resources representing a significant organizational investment.
Answer
  • strategic
  • human capital
  • operational
  • administrative

Question 3

Question
It is recommended that HR [blank_start]have a "seat at the table"[blank_end] when organizational strategic planning is being done.
Answer
  • have a "seat at the table"
  • concentrate on personnel issues
  • leave strat decisions ot finance planner
  • stress implications of alternatives

Question 4

Question
Human capital is the _____ of HR to the organization.
Answer
  • total value
  • marginal value
  • market cost
  • replacement cost

Question 5

Question
HR development includes which of the following activities?
Answer
  • assessing capabilities of each employee
  • wage and salary administration
  • job analysis
  • scanning the external labor market

Question 6

Question
Which of the following should be the focus throughout the development of human resource capabilities?
Answer
  • ensuring competitive pay and benefit plans
  • providing guidance to employees and creating awareness of career growth possibilities within the organization
  • training and development activities
  • communicating promotional opportunities to employees to encourage them to remain loyal members of the organization, thus reducing turnover

Question 7

Question
As compared to traditional compensation programs, HR is having to
Answer
  • develop and implement performance-oriented reward programs
  • provide cost-of-living adjustments (COLAs)
  • offer across-the-board pay increases
  • emphasize benefit packages rather than salary

Question 8

Question
In order to ensure compliance, the role of HR is to
Answer
  • centralize compliance activities within the HR unit
  • ensure that the organization and its managers know of the HR laws and regulations
  • use independent contractors and contingency workers as much as possible to minimize exposure
  • request regular compliance reviews by government regulators

Question 9

Question
What is the most common retention time for records kept by employers who are subject to FLSA?
Answer
  • one year
  • six months
  • three years
  • five years

Question 10

Question
What was the impact of the scientific management study conducted by Frederick W. Taylor?
Answer
  • illustrated the need for a specialized personnel function
  • revealed the impact of work groups on individual workers
  • helped management increase worker productivity
  • resulted in the passage of NLRA
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