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Chapter 9 exam - v4.1 - printers
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Questions in this quiz (32)
1Which factor affects the speed of an inkjet printer?
- Athe desired quality of the image
- Bthe cost of the inkjet cartridges
- Cthe size of printer power supply
- Dthe quality of the paper
2What are two cables that are used to connect a computer to a printer? (Choose two.)
- AFireWire
- BHDMI
- Cserial
- DPS/2
- EeSATA
3What is a characteristic of thermal inkjet nozzles?
- AHeat is applied to the ink reservoir of each nozzle.
- BThe vibration of the crystal controls the flow of ink.
- CA charge is applied to the printhead.
- DThe heat creates a bubble of steam in the chamber.
4In laser printing, what is the name of the process of applying toner to the latent image on the drum?
- Afusing
- Bdeveloping
- Ccharging
- Dtransferring
5What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?
- Ato add additional drivers for other operating systems
- Bto add additional drivers for duplex printing
- Cto add additional drivers for other printers connected to the computer
- Dto add additional drivers for other printers in the network
6A small LAN uses a shared printer that is connected to a computer. None of the users can print but all of the users can access the shared resources on the computer to which the printer is locally connected. What is a possible cause of this?
- AThe cable that connects the printer to the PC is faulty.
- BThe printer needs a new ribbon.
- CThe printer has the wrong paper loaded.
- DThe printer spool is full.
7How would a user install a new USB printer on a PC that is running Windows 7 Professional?
- AConfigure the BIOS to accept the specific model of printer in the USB port.
- BCopy the printer driver to the System32 folder.
- CClick Start > All programs > Control Panel > Printers and Faxes > right-click on the desired printer and choose Add.
- DConnect the printer and power it on. Windows will detect the printer and install the needed drivers.
8A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?
- Athe software-based printer that is used to create XPS files
- Ba manual selection, which is always needed
- Cthe printer that is set as the default printer
- Dthe software-based printer that is used to create PDF files
9What are two methods to share a printer wirelessly? (Choose two.)
- Ainfrared
- Bsatellite
- CWiMax
- DIEEE 802.11 standards
- Emicrowave
10A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?
- AReplace the fuser.
- BReplace the drum.
- CAdjust the printer spool.
- DCalibrate the printer.
11The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?
- AThe printer is not configured for duplex printing.
- BThe printer does not have enough memory to buffer an entire photograph.
- CThe paper is not adequate for photograph printing.
- DThe printer is not configured for the proper paper orientation.
12What is a characteristic of global and per-document options in print settings?
- AIt is not possible to configure per-document options.
- BPer-document options override global options.
- CGlobal options take precedence over per-document options.
- DIt is not possible to configure global options.
13What is true about the PostScript language?
- AIt prints faster than other languages do.
- BIt handles complex printing jobs.
- CIt requires less printer memory than other languages require.
- DIt allows the page to be rendered in the local workstation.
14What are two closed-ended questions that a technician could ask a user while trying to identify the problem with a printer? (Choose two.)
- ACan you print a test page on the printer?
- BWhat were you doing when the problem occurred?
- CWhat recent software or hardware changes have been made to your computer?
- DIs the printer powered on?
- EWhat error messages were displayed when the problem occurred?
15After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?
- Adocumenting findings, actions, and outcomes
- Btesting a theory to determine the cause of the problem
- Cverifying the solution and system functionality
- Didentifying the problem
16A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?
- Aan incorrect printer driver
- Bthe wrong paper type
- Ca bad cable connection
- Da printer spooler not installed
17A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?
- Averifying the solution and system functionality
- Btesting a theory to determine the cause of the problem
- Cidentifying the problem
- Ddocumenting findings, actions, and outcomes
18Where would network printer sharing be configured in a Windows 7 environment?
- ANetwork and Sharing Center
- BEase of Access Center
- CDevices and printers
- DPrinters and Other Hardware
19What are two functions of a print server? (Choose two.)
- Aensure that the connected client computers have up-to-date printer drivers
- Bstore backups of documents sent to the printer
- Cprovide uninterrupted power to the printer
- Dprovide print resources to all connected client computers
- Estore print jobs in a queue until the printer is ready
20Which action supports an effective printer preventive maintenance program?
- AClean inkjet print heads when they stop working.
- BReplace laser printer toner at set predetermined time intervals.
- CReset the printer page counters if available.
- DDisconnect the printer from the power source when it is not in use.
21Which two replacement parts are typically found in a laser printer maintenance kit? (Choose two.)
- Apack of paper
- Btoner cartridge
- Creplacement print head
- Dtransfer rollers
- Efuser assembly
22How can the life of a thermal printer be extended?
- AClean the inside of the printer with a vacuum cleaner with a HEPA filter.
- BWipe the outside of the printer with a damp cloth.
- CClean the heating element regularly with isopropyl alcohol.
- DKeep the paper dry in a low humidity environment.
23Refer to the exhibit. What is the correct order for the steps in the troubleshooting process?
- A2, 4, 5, 3, 1, 6
- B2, 5, 4, 3, 6, 1
- C5, 4, 2, 3, 6, 1
- D3, 5, 4, 2, 6, 1
24Which technology is used by laser printers?
- Adigital drop
- Belectrophotographic
- Celectrostatic spray
- Dimpact
- Eink melting
25Which two interface types can supply power to a scanner or printer? (Choose two.)
- AUSB
- BSCSI
- Cserial
- Dparallel
- EFireWire
26Which laser printer component is a metal cylinder that is coated with a light-sensitive insulating material?
- Adrum
- Bfuser
- Cfusing unit
- Dplaten
- Etransfer corona wire
27Instead of the document that was expected, a printer is printing unusual characters. What should be the next steps in solving this printer problem?
- AReplace the print cartridge. If that fails to solve the problem, restart the printer and run diagnostics.
- BCheck the printer data cabling. If the cabling is secure on both ends, replace the print cartridge or ribbon.
- CSend the print job again. If that fails to work, turn the printer off and back on, then resend the print job. If the problem still exists, reinstall or upgrade the print driver.
- DCheck the printer power. If the power is on, resend the print job. If the document still fails to print properly, check the printer to ensure it is set as the default printer and resend the document.
28Which Windows XP command sends a file named example.txt to the default printer?
- Asend example.txt
- Bexample.txt default-printer
- Cdefault-printer example.txt
- Dprint example.txt
29Which printer technology is used in low-cost, photo-quality printers?
- Aimpact
- Binkjet
- Claser
- Dthermal
30Which two methods can restart a stopped print service? (Choose two.)
- Arebooting the computer
- Bpower cycling the printer
- Crestarting the print spooler
- Dcanceling and resending print jobs
- Edisconnecting and reconnecting network cables to the printer
31What is typical of a network printer installation?
- Athe requirement of a UPS
- Bthe requirement of a hub or a switch
- Cthe use of FireWire or USB
- Dthe use of Ethernet or wireless
32What is the recommended first step in performing printer maintenance?
- AEmpty all paper trays.
- BRemove the toner cartridge.
- CRemove power to the printer.
- DDisconnect the network cable.
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- Cisco IIT essentials (Chapter 9 - Printers) Quiz on Chapter 9 exam - v4.1 - printers, created by groche on 02/05/2014.
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- groche
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