Flashcards
Emergency Procedures
Cards in this deck (74)
- 1What is the purpose of an urgency call?It serves the purpose of passing on urgent information and of getting in contact with
the cabin crew/flight crew - 2Cabin is not secured. You hear 2x “Cabin crew call flight crew” via PA. What does it mean and what is the action of the cabin crew?It is an urgency call from flight crew. The CC/M shall initiate an urgency call to flight
crew. C/Ms shall stop duties, park trolleys in the respective galley and proceed to their
briefing stations immediately. While waiting start clearing/securing nearby galleys. - 3Cabin is secured. You hear 2x “Cabin crew call flight crew” via PA. What does it mean and what is the action of the cabin crew?It is an urgency call from flight crew. Remain seated, CC/M shall initiate an urgency
call to flight crew and all other C/Ms shall listen in if possible. - 4When can you expect an urgency call from flight crew to cabin via interphone?In case the PA system is inoperative
- 5How is the urgency call given from cabin to cabin in case of fire/smoke on board?2x “Back-up assistance in area X/row X/…”
- 6Prepared emergency: What shall the commander brief the CC/M about in case of prepared emergency? What shall the CC/M do to ensure correct understanding?The NITS: Nature of emergency; Intentions of the commander; Time to landing;
Special Instructions. CC/M shall repeat the NITS briefing - 7Prepared emergency: The CC/M has received the NITS briefing from the flight crew. What shall he do immediately after returning to the cabin?CC/M shall turn on the cabin lights to fully bright and the entertainment system off (if
applicable) - 8Prepared emergency: What has to be observed during the commander's emergency announcement?Listen to the announcement in the first language; No crew activities in the cabin
- 9Prepared emergency during service: When shall you collect the service items from the cabin?After commander´s announcement and before starting the passenger emergency
briefing - 10Prepared emergency: In which language shall the announcement be performed?In English or German (depending on the language understood by the
majority of passengers). If time permits, other language(s) may follow - 11Prepared emergency: How will the CC/M order the assigned C/Ms to their emergency demonstration positions?2x “Cabin crew, prepare for emergency demonstration”
- 12Prepared ditching: When shall the cabin crew put on their life vests?C/Ms: During the emergency demonstration; CC/M: Before starting the announcement
- 13Prepared emergency: What shall the assigned C/M(s) show during the emergency demonstration?Safety card, brace position (2 times sideways), life vest demonstration in case of
ditching, location of emergency exits, location of emergency lights, safety card - 14Life vest demonstration during prepared ditching: What shall you consider?Show only one red tag and one red tube
- 15Prepared emergency: What order shall the CC/M give after the cabin crew emergency announcement?2x “Cabin crew, start securing now”
- 16Prepared emergency: What shall C/Ms do after they have met in the middle during securing of cabin?They shall check passenger brace positions on the way back
- 17Prepared emergency: You have secured your assigned galley, but securing of cabin is still in progress. What shall you do?Give the secured report to CC/M (if applicable) and start checking brace positions
- 18Securing of cabin during prepared emergency: To which items shall you pay special attention to?Seat belts fastened tightly; Emergency exit rows clear; Carry-on baggage properly
stowed; Lavatories unoccupied and unlocked; Loose items (incl. light PED,
newspapers, etc.) stowed; In case of ditching: Passenger and crew life vests on;
Collars open, neckties and sharp objects removed; Shoes with pointed heels removed
and stowed - 19Prepared emergency: When shall the C/Ms give the secured report to the CC/M?As soon as all checks have been completed the C/Ms give the secured report
according to normal procedures - 20Prepared emergency: When shall ABPs be briefed and what is the correct sequence of ABP selection and briefing?After the “secured” report has been given to CC/M.
1. For passenger-operated exits (exit opening); 2. For assistance at each door/exit
(“blocker” and assist on land); 3. As back-up for cabin crew-operated doors/exit (exit
opening); 4. For infants/UMs/PRMs (assistance); 5. For other duties - 21Prepared emergency: What command will the flight crew give approximately 6-10 minutes before landing?2x “Cabin crew, emergency stations, landing/ditching in XX minutes”
- 22Prepared emergency: What shall the cabin crew do after the command “Cabin crew, emergency stations, landing/ditching in XX minutes”?If cabin crew announcement is still in progress, finish current item and stop
announcement. Depending on time finish or interrupt immediately preparation
activities; C/Ms pass on cabin status (“Secured” or incomplete tasks) to CC/M.
Proceed to assigned station, assigned C/M adapts cabin/galley lights to outside light
conditions; Switch on flashlight (if applicable); Fasten seat belt and shoulder harness;
CC/M passes on cabin status (“Cabin secured” or incomplete tasks) to flight crew;
CC/M makes the seat belt announcement via PA - 23Prepared emergency: When shall the CC/M report cabin secured to flight crew?As soon as the emergency stations command is received and the cabin crew is seated
with seatbelt and shoulder harness fastened (latest 5 minutes before touchdown) - 24Prepared emergency: What shall the CC/M announce after the cabin secured report has been given to flight crew?“Attention! Check your seat belt is fastened tightly. Stow your glasses now.”
“Achtung! Ziehen Sie Ihren Sitzgurt straff. Verstauen Sie jetzt Ihre Brille!“ - 25Prepared emergency: How and when will you recognize that the landing is imminent?By hearing a double chime (except Airbus), approx. 3 minutes before touchdown
- 26Prepared emergency: Why is a landing imminent chime given?To inform the cabin crew to start with the silent review
- 27Prepared emergency: You hear 2x “Brace for impact” via PA. What is your action?Adopt brace position and shout orders to brace
- 28Prepared emergency: The PA system is inoperative. How can you expect the brace for impact signal?Via repeated cycling of FSB sign with associated chimes
- 29What shall you shout to passengers to brace for impact?“ Vorbeugen- Kopf runter! Bend forward - head down!“
- 30When is a reduced prepared emergency used?If abnormal situations occurring during flight may result in a normal landing followed
by a possible emergency evacuation at the aerodrome. (Only parts of the prepared
emergency apply) - 31What are the differences of a reduced prepared emergency and a prepared emergency?No use of life vest, no check of passengers brace position, no “BRACE FOR IMPACT”
command will be given, no “BRACE FOR IMPACT” orders shall be shouted, no brace
position shall be adopted, normal seating positions of passengers and crew - 32Reduced prepared emergency: Will the passengers be briefed and checked on their brace positions and when will this be done?They will be briefed on their brace positions during the cabin crew emergency
announcement due to unforeseen circumstances, but the position will not be checked - 33Reduced prepared emergency: You hear 2x “Brace for impact”. What does it mean?The situation has changed due to unforeseen circumstances and the adoption of the
brace position becomes necessary - 34What shall the cabin crew do after the command 2x “Cabin crew to exits” during embarkation or disembarkation?Embarkation: Stop embarkation
Disembarkation: Continue disembarkation - 35Emergency situation after landing: Which command can you expect after the aeroplane has stopped and if the decision of the flight crew is pending?2x “Cabin crew to exits”
- 36What shall the cabin crew do after the command “Cabin crew to exits” from flight crew?Proceed to assigned exits immediately with flashlight/torch, life vest, if necessary and
consider taking/donning a PBE if applicable; Check outside conditions; Be alert and
mentally prepared for a possible evacuation; Await further commands; If required
give safety relevant information to the flight crew via urgency call; If one C/M is
incapacitated, C/M within the same area shall take over responsibilities - 37Emergency situation: Which command shall the flight crew give if an evacuation is not required?2x “Cabin crew, operation normal”
- 38Which command shall the flight crew give to initiate an evacuation on land?2x “Emergency - Evacuate”
- 39Which command shall the flight crew give to initiate an evacuation on water?2x “Ditching - Evacuate”
- 40After prepared ditching the aeroplane has landed on water and has come to a stop. What shall you do?Start immediate evacuation without waiting for a command
- 41Initiation of evacuation: Which situations are considered life threatening and require contacting the flight crew before you shall initiate an evacuation?Structural damage of major extent; Fire/smoke of major extent; Unprepared ditching
- 42Initiation of evacuation: What shall you do if you are in a life threatening situation after the aeroplane has come to a complete stop?Contact the flight crew or CC/M, if in charge, immediately
- 43Initiation of evacuation: What are C/Ms duties if no contact to flight crew/CC/M is possible after a life threatening situation has occurred?Evacuation shall be initiated immediately by any C/M
- 44An evacuation has been initiated. State the vital actions!Open own seat belt; Shout orders; CC/M: Switch on emergency lights; CC/M: Airbus:
Switch on evacuation signalling system; Don life vest if applicable; Take
flashlight/torch; Check outside conditions; Open/block exits - 45What are the evacuation orders from the cabin crew to the passengers on land?“Notfall- Sitzgurte öffnen – raus; Emergency - open seat belts - get out”
- 46What are the evacuation orders from the cabin crew to the passengers on water?“Notfall - Sitzgurte öffnen - Schwimmwesten an – raus; Emergency - open seat belts -
put life vests on - get out - 47Evacuation: What are the crew duties before leaving the aeroplane?If situation permits: Check flight crew (in case of ditching with life vests on); Assist
other cabin crew; Ensure all passengers are out; Check lavatories; Take assigned
emergency equipment - 48What shall you do after an evacuation on land?Assemble and direct passengers to a safe area well clear of the aeroplane against
wind direction, make sure nobody smokes, count all passengers and crew as soon as
possible, provide first aid as soon as possible, consider use of ABPs, make sure
nobody re-enters the aeroplane without permission from commander, use signalling
equipment as required, start survival strategies, give information to rescue services,
fire brigade upon arrival - 49Ditching: When shall you inflate your crew life vest and what should you consider if you wear a PBE?Upon leaving the aircraft. Remove PBE before inflating the life vest
- 50How shall the crew protect themselves for an impending crash landing?Complete uniform shall be worn for protection and recognition; Glasses, neckties and
sharp objects (e.g. pens, name tags) shall be removed; Seat belt shall not be twisted;
Seat belt shall be fastened as tightly around hips as possible; Shoulder harness shall
be properly adjusted; Sit upright and tense body - 51Post Ditching Priorities: What are the main points after boarding a raft?Cut mooring line; Move raft to a safe distance from aeroplane; Close canopy; Maintain
raft - 52Fire: When is a fire considered extinguished?When the source has been identified, isolated and cooled down
- 53Fire: What is the general procedure whenever a fire occurs?Attack fire immediately; Back-up; Communicate with flight crew
- 54Fire: What three different functions are defined for firefighting according to the order of arrival at the scene?First C/M is Attacker; Second C/M is Back-up; Third C/M is Back-up assistant
- 55Fire: What are the duties of the attacker?Make an urgency call cabin to cabin, take nearest fire extinguisher and gloves, keep
doors/compartments closed until ready, attack fire, ensure back-up takes over, inform
flight crew via urgency call - 56Fire: What are the duties of the back-up?Don PBE and gloves, take fire extinguisher, attack fire if flames are visible, locate
source of fire and isolate, if applicable, cool down source, check fire area and
surroundings, inform flight crew - 57Fire: What are the duties of the back-up assistant?Don PBE if required, bring additional fire extinguishers, non-flammable liquids and
additional equipment, assist back-up, cover areas where smoke escapes with wet
blankets and clothes - 58Fire: What shall the cabin crew do additionally in case of firefighting?Reseat passengers, instruct passengers and provide smoke protection, remove
flammable items (e.g. oxygen bottles) within/close to the affected area, close
passenger air outlets (if installed) in the fire area - 59Fire: What shall the communication with the flight crew include?Exact location of fire/smoke; Intensity of fire; Colour, smell and intensity of smoke;
Status of firefighting; Passenger behaviour and source of fire found/not found - 60Crew protection: What shall you as attacker do to protect yourself when fighting the fire initially?Hold your breath when discharging fire extinguisher
- 61Crew protection: What shall you consider when visibility or breathing is impaired in a smoke filled environment?A PBE shall be used and donned outside of smoke area (if applicable)
- 62PED fire: What shall you as back-up do with the affected PED?Do not pick up or move device; Use extinguisher if flames are still visible; Pour up to
3 l of non-flammable liquid over PED; Only if for some time (10-15 minutes) no
further signs of smoke/fire can be observed, place PED in a suitable (e.g. metal)
container, keep cooling PED; Stow container with PED in appropriate location; Keep
under close observation - 63You hear 2x “Back-up assistance in flight deck – PED”. What is your action?Equip yourself as back-up and bring a suitable container (e.g. metal) with you
- 64Flight deck fire: What call can you expect from flight crew in case of flight deck fire and what shall you observe?2x “Back-up assistance in flight deck”. Never use liquids for firefighting on flight deck,
unless PED is involved - 65Decompression: What types of decompression can occur?Slow, Rapid/Explosive
- 66What are indications of a slow decompression in the cabin?Hissing or rustling at the leak, increased pressure in the ears, oxygen masks drop
if the cabin altitude exceeds approximately 14.000ft (except DHC8) - 67What are the first 2 actions in case of decompression?Use nearest oxygen mask, whenever presented (DHC8: Use connected mask); Secure
yourself on the spot - 68Decompression: How can you recognize that the flight crew is aware of the situation?By the command 2x “Cabin crew, emergency descent”
- 69What order shall you shout to passengers if no pre-recorded announcement is available after a decompression?“Pull mask down - put it over nose and mouth - fasten seat belt; Maske
herunterziehen - auf Nase und Mund drücken - Sitzgurt schließen” - 70Decompression: You hear the command 2x “Cabin crew, cabin altitude below 14.000ft”. What does it mean and what is your action?It indicates an intermediate level off. Start using portable oxygen, if capable
- 71Decompression: You hear the command 2x “Cabin crew, emergency descent completed”. What does it mean and what is your action?The aircraft has reached 10.000ft. Start with post decompression duties
- 72State three important post decompression duties!Check complete crew, remove portable oxygen bottles, check lavatories, galleys,
cabin - 73Decompression: What shall you do with the open oxygen compartment unit doors?Leave them open due to excessive heat
- 74You observe decompression indications, but no command from the flight crew is received. What do you do?If seated at an interphone station contact the flight crew via urgency call. If not, C/M
closest to flight deck shall proceed to flight deck with a portable oxygen bottle
Information
- Description
- Flashcards on Emergency Procedures, created by 111 1111 on 28/01/2021.
- Created by
- 111 1111
- Views
- 0
- Rating