Karteikarten
Topic 4
Karten in diesem Stapel (27)
- 111 strategies to facilitate interaction with participants for optimal information gathering1. use open ended questions
2. be an active listener
3. monitor your linguistic choices
4. monitor use of jargon
5. assume that you don't known and act like you really don't
6. pay attention to participant's silences
7. avoid testing the interviewee
8. avoid leading questions
9. avoid dichotomies
10. Ask why but frame it right
11. engage by using non questioning responses - 21. use open ended questionsallow for unexpected turns or digressions that follow the informant's interest or knowledge. Use a succinct questioning format and speak as little as possible, allowing the participant to talk about their lived experiences in their own terms.
- 32. be an active listenerpay attention to non verbal cues to actively engage. Listen to what they are saying to allow you to follow up with further prompts and explore unexpected territory
- 43. monitor your linguistic choicesadopt a vocabulary that meets the needs of the interviewee, while making sure questions are clear and concise. Avoid using a fixed wording format
- 54. monitor your use of jargonmake quick judgments based on participants' personal or professional backgrounds and also know how they present at the interview
- 65. assume that you don't know and act like you really don'tpresent questions as if you don't know. This allows the participant to talk freely without assuming that the researcher is an expert. This avoids limiting their discourse
- 76. pay attention to participant's silencescan indicate participant is tired, or reveal other difficulties. These should be recorded and considered in the data analysis
- 87. avoid 'testing' the intervieweeNot likely to be helpful, may lead the participant to feel ignorant, naive, or disrespected. Can also introduce bias
- 98. avoid leading questionsthese can force participants to respond with specific answers, and do not allow them to say what they really think
- 109. avoid dichotomiesavoid yes/no questions, limits ability to gather rich information
- 1110. ask 'why' but frame it rightparticipant may not know, and may feel confronted by this question and respond in a defensive manner
- 1211. engage by using non questioning responsesUse verbal or nonverbal expressions encouraging participants to continue, acknowledge difficulty questions or topics, validate participant's responses and check whether you understood the information correctly
- 139 types of questions1. introduction or opening question
2. follow up question
3. probing question
4. specifying question
5. direct question
6. indirect question
7. structuring question
8. clarifying question/statement
9. interpreting questions - 141. introduction or opening questionallows the client to talk at length and provide rich descriptions. Can present what they see as the main issue
e.g. " in your own words how would you describe..." - 152. follow up questionencourage participant to expand on their answer
e.g. "what was most important to you about your experience?" - 163. probing questionResearcher probes for further info, so they have a clear understanding
e.g. "can you give me some more examples of xxx" - 174. specifying questionsimilar to follow up, ask more specific questions so a more explicit response can be obtained
e.g. " how did you feel when..." - 185. direct questionuse to clarify ambiguity, should be left until later in the interview, researcher is sure that the topic is of key importance
e.g. "have you ever experienced discrimination at work?" - 196. indirect questionseveral techniques can be used, the participant will likely talk outside of themselves in their response, their own attitudes may be revealed
e.g." How do you think other people would react to x?" - 207. Structuring questionHelps in moving the interviewee to the next line of questioning. Researcher should indicate that the topic has been dealt with
The researcher may summarise their understanding of the answer, then say "I would now like to intriduce you to another topic" - 218. clarifying question/statementEnsures the researcher understands the interviewee's comments, and indicate that this is the intention. Researcher may reflect back on what has just been said
e.g. "it sounds like the feeling of shame was what prevented you from seeking support earlier?" - 229. interpreting questionsHelps the researcher clarify what has just been said. May simply be rephrasing the response
e.g. " is it correct that you felt x" - 23steps of an in-depth review: On arrival and introduction1. engage in small talk and make the participant feel welcome
2. build rapport, acknowledge the time they have taken to participate
3. introduce the research and explain the purpose of this study
4. reassure confidentiality - 24steps of an in depth interview: Beginning the interview5. start with an opening question and use probes and strategies suggested previously
6. be mindful of body language and cues - show your interest
7. Take notes of anything that needs clarification (after informing them you will be taking notes - this avoids uncertainty)
8. allow the interview to flow naturally, and allow them to finish (even when it seems irrelevant) - 25steps in an in depth interview: ending the interview9. summarise main points, indicate you have no further questions, ask if they would like to add anything further
10. double check if they have any last comments
11. make sure they leave feeling their contribution was valuable - 26after the interview12. debrief with participant
13. Some participants may express distress, in this case refer them to appropriate support (highlight this possibility when requesting ethical approval)
14. thank the participant, and reconfirm the value of their participation
15. keep a reflective journal, and complete ASAP after completion of each interview. This may help to elaborate data and inform final research findings - 27how to prevent things from going wrong>1. take time to design your interview guide and test it. Key thing is that interview guide addresses the issues that are crucial to your research
2. Location of the interview. Select a quiet space where recording quality is not compromised. Ensure it is private, to protect confidentiality. Ask where they would feel most comfortable. Ensure your own safety as well as theirs
3. recording interviews - use a digital recorder, able to re listen to their words, tones, and pauses. Advised to use 2 in case one malfunctions
4. transcribing interview can be time consuming, best if interviewer transcribes their own interviews, so they can learn about their interview style as well as analysing their data
Informationen
- Beschreibung
- HRSS3101 Karteikarten am Topic 4, erstellt von Soph B am 23/06/2020.
- Erstellt von
- Soph B
- Aufrufe
- 1
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