E-COMMERCE

E-COMMERCE

1. Definitions and Concepts

   • Definition
     • is
       • use of the Internet and other networks
         • To
           • buy, sell, transport or trade data, goods, or services.
   • classification
     • Pure
       • Buy a software product from microsoft.com
         • because ordering, processing, and delivery to the buyer are all digital.
     • Partial
       • Buy a book from Amazon.com
         • because the merchandise is physically delivered.
     • physical

2. Field

   • Categories of transactions in e-commerce
     • Business-to-Business (B2B)
       • Transactions or business between companies
       • Their customers are other companies
     • Business-to-consumer (B2C)
       • The company sells directly to the customer
       • transactions of products or services from companies to individual buyers.
     • Consumer-to-Business (C2B)
       • people use the Internet to sell products or services to organizations.
     • Intrabusiness EC
       • are transactions between several organizational and individual departments in a company.
     • Business-to-Employees (B2E)
       • refers to the delivery of services, information, or products from organizations to their employees.
     • Drop-shipping
       • when a seller advertises and sells a product to a buyer and collects the payment.
     • Consumer-to-Consumer (C2C)
       • individual consumers sell to or buy from other consumers.
     • Collaborative Commerce
       • activities and communications done by parties working to attain the same goal.
     • e-Government
       • a government agency buys or provides goods, services, or information from or t0
         • businesses (G2B)
         • individual citizens (G2C).
         • with other governments (G2G).
   • The Interdisciplinary Nature of EC
     • include
       • accounting
       • business law
       • economics
       • computer science
       • marketing
       • finance
       • management
   • Social Commerce
     • resulted in new ways of conducting e-commerce by making it social.

3. Drivers and Benefis

   • The drivers
     • Innovative Business Models
     • Help by Governments
     • Competition, Business Environment
     • Emergence Of Social Business and Economy
     • Capabilities of EC
     • Technological Developments
     • Benefits to consumers
     • Expansion to Service Industries and Global Reach
   • The Benefits
     • customers
       • Availability
       • Find bargains
       • Real-time delivery
     • society
       • More and better public services
       • Enable telecommuting
     • organizations
       • Cost reduction
       • Facilitate problem-solving
       • Efficient procurement

4. Electronic Commerce Business Models

   • The major components of a business model
     • Value Proposition
     • Management team, strategy
     • Financial and organizational viability
     • Reven models, market opportunities
     • Available resources
     • Business partners, supply chain
     • Strength weaknesses, analysis
       • Industry competition, competitive advantage
         • Products, services offered
   • Value Proposition
     • refers to the benefit including the intangible ones that a company hope
   • Functions of a Business Model
     • Describe the supply and value chains
       • Formulate the venture's competitive strategy and its long-range plans
         • Present the customer value proposition.
           • Identify who will use the technology for what purpose
             • Estimate the cost structure and amount and profit potential.
   • Classification of Business Models
     • 1. Brokerage
       • 2. Advertising
         • 3. Infomediary
           • 4. Merchant-retailers
             • 5. Direct model
               • 6. Affiliate
                 • 7. Community
   • Limitations of electronic commerce
     • Technological limitations
       • Need for universal standards for quality, security, and reliability
         • Software development tools are still evolving
     • Non-technological limitations
       • Security and privacy concerns deter customers from buying
         • Resistance to change
   • The Structure and Properties of Business Models
     • The company's growth strategies.
     • A description of the clients to be served and your value proposition
     • A list of the resources required, their cost, and availability
     • A description of the organization's supply
     • The structure of the value chain