Online Shopping

Online Shopping

1. Advantages

   • Far greater choice of goods
   • Can shop all day everyday
   • Can get the best price using comparison websites
   • Don't have to leave the home
   • Can send back all goods within 7 days unless customised
   • Can read other peoples reviews

2. Disadvantages

   • Have to have internet access
   • Cant use cash to pay
   • Cant touch items so cant try on clothes
   • Usually have to pay for delivery
   • Have to submit personal details
   • Goods could not be received and details can be stolen by hackers

3. Impacts on lifestyle

   • Easier access for disabled people or children
   • Reduce carbon footprint
   • Can help people with unsocial work hours
   • More choice for people in remote areas

4. Features

   • Facility to search for goods
   • Images provided for products
   • 24/7 accessibility
   • Comparison sites can be used
   • Customer reviews
   • Bookable delivery slots

5. How they work

   • 1.Display goods for sale
     • 2.Customer places item in virtual basket
       • 3.Customer selects checkout
         • 4.Payment is made and confirmed
           • 5.Goodsw are dispatched and delivered to customer