Who Says Change Can Be Managed?

Who Says Change Can Be Managed?

1. Images of Managing

   • Controlling
     • Planning
     • Organising
     • Commanding
     • Controlling
     • (Activities)
   • Shaping
     • Good management produces strong capabilities
     • Participative
     • (Capabilities)

2. Images of Change Outcomes

   • Intended
     • Change is realisation of prior intent through the actions of managers
   • Partially Intended
     • Some but not all intentions are achieved
   • Unintended
     • Managers have little role in producing intentional change outcomes

3. Depends on the view of managing change

   • Directing
     • Intended, Controlling
     • Intentional changes to align with environment
     • Strategic Models, N-Step Guides
   • Navigating
     • Partially Intended, Controlling
     • Emergent Outcomes
     • External Factors
   • Caretaking
     • Unintended, Controlling
     • Change comes totally from external factors
     • Unable to achieve full control, although control is still ideal
   • Coaching
     • Intended, Shaping
     • Managers shape capabilities in particular ways
     • Typical OD
       • Action Research
     • Learning/Do Better
   • Interpreting
     • Partially Intended, Shaping
     • Managers create meaning
     • Four drivers
       • Animation
       • Direction
       • Paying Attention
       • Candid Interaction
   • Nurturing
     • Unintended, Shaping
     • Small changes have large impact
     • Managers can't control outcomes
     • Managers promote capabilities that allow positive self-organising