POWBO: TOPIC 5

Question 1

The mechanistic view of communication in organisations...?

Accepted Answer

Sees people as passive recipients of the message

Answer

Focuses on the different ways a message can be interpreted

Answer

Recognises that we suffer from information overload

Answer

Explores the impact of IT on communication

Question 2

Proxemics is the study of?

Accepted Answer

The role of interpersonal space in communication

Answer

Body language

Answer

Personal relationships at work

Answer

The impact of personal appearance on communication

Question 3

The kinesic communication channel is often used to?

Accepted Answer

Express emotion

Answer

Reduce anxiety

Answer

Enhance brand awareness

Answer

Pass on a complex message

Question 4

Which of the following is NOT one of the four main structure dimensions of communication in organisations?

Accepted Answer

Clarity

Answer

Configuration

Answer

Centralisation

Answer

Complexity

Question 5

Jargon is often used...?

Accepted Answer

As a shorthand for common work elements

Answer

To speed up communication with outsiders

Answer

To avoid having to use email

Answer

To explain a complex issue in plain language

Question 6

Which of the following examples of organisational communication are associated with a regulative functional network?

Accepted Answer

Policy statements

Answer

Bulletin boards

Answer

Verbal praise

Answer

Suggestion boxes

Question 7

Paralanguage is?

Accepted Answer

The sounds, noise and way we say words not the words themselves

Answer

The words we use when we speak

Answer

The meaning of the words

Answer

The symbolic use of words

Question 8

Informal communication networks?

Accepted Answer

Often contain much of the important communication at work

Answer

Tend to have longer communication chains than formal networks

Answer

Usually have more women than men in them

Answer

Tend to take the form of a wheel

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