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Durametric Software Porsche Software Diagnostics FAQs
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- 1The software won't open after installation with a message indicating Durametric has stopped working. What do I do?After installing the software connect the Durametric cable to the car (ignition on) and computer and allow Windows a few moments to install the cable hardware. Once complete the program should open without more difficulty.
- 2Will this software clear the Service Now that is displayed in the instrument cluster?Yes! This software can clear the service reminder on all supported Porsches.
- 3What is the difference between the Enthusiast kit and the Professional kit?The Enthusiast kits are limited to use on 3 cars - managed by VIN not model. The Professional kit has no limit to the number of cars on which it can be used. With the introduction of Durametric version 6 the Professional kits alone gain the ability to perform Coding changes on supported control units. Coding is the ability to make setup changes to the car and is not related to the ability to read and clear fault codes which is supported by all kit types.
- 4What is Coding?Coding is the ability to change predefined editible settings on control units that support the option. Settings typically include those that localize the car for a particular market (e.g. the language or units of measure displayed on the instrument cluster) or enable or disable car variations (e.g. with our without chronometer LED lights etc...).
- 5Why doesn't the Enthusiast kit support Coding?This was a business decision based on the margin of the Enthusiast kit and the cost of support. By popular demand the Enthusiast kits support enabling the OBC which technically is a Coding option.
- 6Can I add VINs to my Enthusiast cable?No. The Enthusiast kits support only three VINs. If more VINs are needed all Enthusiast kits can be upgraded to Professional for only the difference in price plus shipping.
- 7Does this software work on European Specification or ROW (Rest Of World) cars?Yes! This software works on all models we support regardless of the country for which the car was made.
- 8Can this software recalibrate the mileage?No. This software cannot change the mileage on any car.
- 9Can the software reset the service reminder? The car's instrument cluster says Maintenance is due in xxx miles.Yes! Durametric can clear the service reminder on all Porsche vehicles that support one. To do so expand the Instrument Cluster folder click Commands then click Send.
- 10Does the tool come with a warranty?Yes! Hardware purchased from Durametric is warranted against defects in materials and workmanship for a period of six (6) months from receipt by the end-user. All defective hardware must be returned to us at the customer's expense. Durametric will ship repaired or replacement goods to the customer at our expense using a comparable method of shipment. This warranty does not cover any damage caused by neglect or misuse.
- 11Question:Can I use a power inverter to power my computer from the car's 12-Volt system when using Durametric?Answer:No! Power inverters must not be used. Damage to your car Durametric or the computer is possible. Durametric's warranty does not cover damage caused by the use of a power inverter.
- 12Question:My anti-virus software by Avira detects TR/Crypt.XPACK.Gen8 virus in the durametric.exe file. Is your software infected?No the software is safe. The durametric.exe uses encryption to prevent reversal which is being detected by the AV program.
- 13Are software updates available?Yes and they're free! If you purchase one of our tools you are entitled to free software updates for as long as you own the tool.
- 14Will this software allow me to see the over-revs of my engine?Yes! On the 996 and Boxster 986 the software will show you range 1 and range 2 ignitions (over-revs). On the 997 Boxster and Cayman 987 we display all 6 ranges. See our video on over-revs here. Also here is a screen shot.
- 15Can the software help me bleed the brakes?Yes! The tool supports this on the 964 C4 986/987 Boxster and 996/997 911.
- 16Can the software enable the on board computer (OBC)?With the use of the version 6 software and a 2nd-generation Enthusiast or Professional cable Durametric can enable the OBC.
- 17Can the software change the odometer reading of the car?No.
- 18Can the software re-program the keys and remotes for Porsche cars?Not at this time.
- 19Can the software readout the ECU's memory?In some cases stored data is available for read only. Example: You can read the VIN associated with the DME though Durametric cannot change it.
- 20Why do you use USB cables?USB has been standard on all laptops made for the last 6+ years while serial ports - the most common alternative - are almost non-existent.
- 21What type of USB port is required?The tool supports all USB port versions.
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- Beschreibung
- Key technical aspects for daignostics using software tools and equipment for dealer mecahnics
- Erstellt von
- Dominic Reimbold
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