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Flowchart

COACHING FLOW

Bibiana Obando Lopez Spanish

Flowchart content

  1. SKILL TRANSFER

    Role Play, Visual Coach Call Side by side

  2. + Follow up

    Side by side / Monitoring

  3. YES

  4. NO

  5. Recognition - Positive

  6. Reinforcement

  7. DFM

    Positive, Side by side, Self-recording, discuss

  8. YES

  9. NO

  10. + Follow up

    Side by side / Monitoring

  11. Reinforcement

  12. Recognition-Positive

  13. SETTING EXPECTATIONS

  14. + Follow up

    Side by side / Monitoring

  15. SMART COMMITMENT

  16. YES

  17. NEW BEHAVIOR

  18. NO

  19. ACCOUNTABILITY

    Last Verbal Warning

  20. + Follow up

    Side by side / Monitoring

    Same day

  21. YES

  22. NO

  23. ACTION FORM

  24. YES

  25. SET THE EXPECTATIONS

  26. EVERY COACHING CONVERSATION MUST HAVE AN AOF on CCMS

  27. If it is skill or Knowledge Root Cause

  28. Willingness issue

  29. NO

Information

Description
Flowchart on COACHING FLOW, created by Bibiana Obando Lopez on 19/01/2022.
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