Quiz
Chapter 3b IRM
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1The integration of technologies and mechanisms that are developed to
support the four KM processes. [blank_start]Knowledge management systems[blank_end]- AKnowledge management systems
2Defined as the development of new tacit or explicit knowledge from data and information or from the synthesis of prior knowledge. [blank_start]Knowledge discovery[blank_end]
- AKnowledge discovery
3Multiple bodies of explicit knowledge (+ information + data) are synthesized to create new, more complex sets of explicit knowledge. [blank_start]Combination[blank_end]
- ACombination
4synthesis of tacit knowledge across individuals. [blank_start]Socialization[blank_end]
- ASocialization
5defined as the process of retrieving either explicit or tacit knowledge that
resides within people, artifacts, or organizational entities. [blank_start]Knowledge capture[blank_end]- AKnowledge capture
6involves converting tacit knowledge into explicit forms such as:
words, concepts, visuals, figurative language. [blank_start]Externalization[blank_end]- AExternalization
7the conversion of explicit knowledge into tacit knowledge. [blank_start]Internalization[blank_end]
- AInternalization
8is the process through which explicit or tacit knowledge is communicated
to other individuals. [blank_start]Knowledge sharing[blank_end]- AKnowledge sharing
9synthesis of tacit knowledge across individuals. [blank_start]Socialization[blank_end]
- ASocialization
10communication or transfer of explicit knowledge between individuals,
groups, and organizations. [blank_start]Exchange[blank_end]- AExchange
11is the process through which explicit or tacit knowledge is utilized to
guide decisions and actions. [blank_start]Knowledge application[blank_end]- AKnowledge application
12 refers to the process through which individuals possessing the knowledge
direct the action of another individual without transferring to that person the knowledge underlying the direction. [blank_start]Direction[blank_end]- ADirection
13 involve the utilization of knowledge embedded in procedures, rules, and
norms that guide future behavior. [blank_start]Routines[blank_end]- ARoutines
14organizational or structural means used to promote KM. [blank_start]KM mechanisms[blank_end]
- AKM mechanisms
15Knowledge Management Technologies. [blank_start]databases, AI Technologies[blank_end]
- Adatabases, AI Technologies
16utilize combinations of a variety of KM mechanisms and technologies, in
order to support the KM processes: Knowledge Management Discovery Systems, Knowledge Management Capture Systems, Knowledge Management Sharing Systems, Knowledge Application Systems . [blank_start]Knowledge Management Systems[blank_end]- AKnowledge Management Systems
17support the process of developing new tacit or explicit knowledge from
data and information or from the synthesis of prior knowledge. [blank_start]Knowledge discovery systems[blank_end]- AKnowledge discovery systems
18enabling the discovery of new explicit knowledge. [blank_start]combination[blank_end]
- Acombination
19enabling the discovery of new tacit knowledge. [blank_start]socialization[blank_end]
- Asocialization
20support the process of retrieving either explicit or tacit knowledge that
resides within people, artifacts, or organizational entities. [blank_start]Knowledge Capture Systems[blank_end]- AKnowledge Capture Systems
21also support knowledge capture systems by facilitating
externalization and internalization. [blank_start]Technologies[blank_end]- ATechnologies
22support the process through which explicit or implicit knowledge is
communicated to other individuals. [blank_start]Knowledge sharing systems[blank_end]- AKnowledge sharing systems
23support the process through which some individuals utilize knowledge possessed by other individuals without actually acquiring, or earning, that knowledge. [blank_start]Knowledge application systems[blank_end]
- AKnowledge application systems
24reflects the norms and beliefs that guide the behavior of the
organization’s members. [blank_start]Organizational culture[blank_end]- AOrganizational culture
25organization affects the people with whom individuals frequently
interact, and to or from whom they are consequently likely to transfer
knowledge. [blank_start]Hierarchical structure[blank_end]- AHierarchical structure
26facilitate KM through communities of practice. [blank_start]Organizational structures[blank_end]
- AOrganizational structures
27includes data processing, storage, and communication technologies and
systems. [blank_start]IT Infrastructure[blank_end]- AIT Infrastructure
28refers to the organization’s cumulative experiences in comprehending a
category of knowledge and activities, and the organizing principles that
support communication and coordination [Zander & Kogut 1995]. [blank_start]Common knowledge[blank_end]- ACommon knowledge
29the design of buildings and the separation between them; the location,
size, and type of offices; the type, number, and nature of meeting rooms. [blank_start]Physical environment[blank_end]- APhysical environment
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- Midterm Quiz
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- Jancent Lim
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- English
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