Quiz
Salesforce ADM 201 II
Questions in this quiz (131)
1Inline editing updates the field when
- AThe field is saved/updated
- BWhen the record is saved/updated
- CWhen the return key is pressed
- DNone of the above
2If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.
- ATrue
- BFalse
3Which of the following are not standard objects?
- AOpportunities
- BSolutions
- CJob Applicants
- DAccounts
- ECampaigns
4Which of the following are part of the Service Cloud offering?
- AOpportunities
- BKnowledge
- CEntitlements
- DCampaigns
- EQuotes
5Locale settings control how users view date formats, time formats and number formats.
- ATrue
- BFalse
6If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.
- ATrue
- BFalse
7If your company's fiscal year follows the Gregorian calendar, you must use Custom Fiscal Years.
- ATrue
- BFalse
8In order to enable multi-currency feature in Salesforce, you must
- AContact Salesforce.com
- BCheck the Enable Multi-currency checkbox in your Chatter profile
- COperate your business in at least two different countries
- DYou cannot enable this feature once you've implemented Salesforce.
9Which feature effectively allows you to "lock" the converted amount on closed opportunities?
- ALocale
- BCompany Profile
- CMulti-currency
- DAdvanced Currency Management
- ENone of the above
10User interface settings are global settings and apply to all users of an org.
- ATrue
- BFalse
11Which of the following are true about List Views?
- ASave list views for future use.
- BSpecify which groups of users have access to the list view.
- CPrint list views
- DFollow records and view related Chatter posts.
- EExport List View data to Excel
- FAll of the above
12A _____________ defines a collection of settings and permissions that determines what users can see in the user interface, and what they can do.
- ARole
- BChatter feed
- CProfile
- DCompany Profile
13Which of the following is not a standard Profile?
- ASystem Administrator
- BRead only
- CMarketing Director
- DPartner Portal User
- EStandard Administrator
14A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.
- ATrue
- BFalse
15Standard profile permissions cannot be edited.
- ATrue
- BFalse
16System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).
- ATrue
- BFalse
17If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.
- ADelete their user record
- BDe-activate their user record
- CDelete any accounts or contacts owned by that user
- DNone of the above
18An active user record consumes a license.
- ATrue
- BFalse
19A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.
- ATrue
- BFalse
20Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Select all that apply)
- AThe Login History related list on the user's record
- BThe user's profile
- CManage Users | Login History
- DCall salesforce.com Support
21What should a system administrator use to disable an application for a group of users?
- ASharing Rules
- BWeb tabs
- CPage layouts
- DProfiles
- ERoles
22To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in:
- AThe user record
- BThe user's profile record
- CNetwork settings
- DThe role hierarchy
- ENone of the above
23If a user tries to login outside the IP range specified in their profile, the result will be.
- AThey will be logged in as normal
- BThey will have to reset their password
- CThey will be prompted to activate their computer
- DThey will be denied access
- ENone of the above
24When a user logs in the first time to Salesforce, the following takes place (check all that apply)
- AA cookie is placed in the their browser
- BPop ups are automatically disabled
- CTheir IP address is added to a trusted list
- DThey are prompted to answer a security question
25The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office.
- AThere is not way to do this
- BSetup | Security Controls | Network Access and specify the team's range of IP addresses
- CAdd the range of IP addresses to the team's profile(s)
- DContact salesforce.com as this feature must be enabled
26Permission sets can replace the need for profiles.
- ATrue
- BFalse
27Only 1 permission set can be assigned to a user.
- ATrue
- BFalse
28Used to set the default levels of access for users to records they do not own.
- AOrganization Wide Defaults
- BRoles Hierarchy
- CProfiles
- DSharing Rules
- EManual Sharing
29If a user has public read-only access to records [that he/she does not own], the following are true.
- AThe user can view the record but not edit it
- BThe user can view and delete the record, but not edit it
- CThe user can change the owner of the record
- DThe user can search for the record
- EThe user can report on the record
- AThe user can view the record but not edit it
30If there are any users in the organization that shouldn't have view access to Account records, the OWD for Accounts should be set to
- APublic Read Only
- BPublic Read/Write/Transfer
- CPrivate
- DNone of the above
31In a private sharing model, the following can be used when Role Hierarchy alone isn't sufficient when providing record access to users (choose all that apply)
- AForecasting
- BSharing rules
- CManual Sharing
- DTeams (Account, Sales and Case)
- EApex Triggers
32Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership.
- ATrue
- BFalse
33Public groups can be used to simplify the creation of sharing rules for Administrators
- ATrue
- BFalse
34Public groups can be any combination of other public groups, users, roles and ___________.
- AProfile
- BRoles & subordinates
- CManagers
- DNone of the above
35Sales reps at AW Computing need assistance from product managers when selling certain products. Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?
- ANotify the product manager using opportunity update reminders
- BUse similar opportunities to show opportunities related to the product manager
- CEnable account teams and allow users to add the product manager
- DEnable sales teams and allow users to add the product manager
36Manual sharing allows administrators to grant one-off access to individual records, users cannot grant this access even if they own the record.
- ATrue
- BFalse
37Who can manually share records?
- AThe record owner
- BThe record owner's manager
- CThe record owner's manager's manager
- DThe system administrator
- EAll of the above
- FNone of the above
38If Field Level Security prevents a user from viewing the Credit Card field on the Opportunity record, the user will also be prevented from seeing this field (choose all that apply)
- AIn a related list
- BIn search results
- CIn reports
- DIn list views
- EAll of the above
- FNone of the above
39The following can be done by a System Admin to a standard field.
- AChange the field label
- BAdd help text
- CAdd/edit values of a picklist
- DDelete the field
- EAll of the above
- FNone of the above
40Use a ________ picklist to filter the values of one picklist based on the value of another picklist.
- AControlling
- BMulti-select
- CDependent
- DIndependent
41A checkbox can be the controlling field to a dependent picklist.
- ATrue
- BFalse
42AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.
- ACreate a multi-select picklist field that includes both manufacturers and models
- BCreate a lookup field from the manufacturer object to the model object
- CCreate a manufacturer field as a controlling picklist and the model as a dependent picklist
- DCreate a manufacturer field as the dependent picklist and the model as the controlling picklist
43Lookup fields allow users to select a record from another object during data entry, creating a parent-child relationship.
- ATrue
- BFalse
44Which of the following are true about formula fields?
- AThey are read-only
- BThey will not display on record edit pages
- CThey will not display on record detail pages
- DThey are not searchable
- EThey will not display on reports
45A cross object formula references fields from parent objects.
- ATrue
- BFalse
46Page layouts are assigned to _____________
- AUsers
- BProfiles
- CRoles
- DRoles & subordinates
47Use ___________ to filter or segment picklist values based on the user's profile.
- ARecord Types
- BUser Profiles
- CRole Hierarchy
- DBusiness Processes
- EField Level Security
48Which of the following objects support business processes?
- ACases
- BOpportunities
- CCampaigns
- DKnowledge
49When creating a sales process, the System Administrator will be modifying/filtering the values of the ________ field.
- AAmount
- BStage
- CNext Steps
- DStatus
- EClose Date
50The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.
- AA cross object formula displaying Opportunity ID on the Shipment record
- BA Master - Detail relationship on the Shipment object to the Opportunity object
- CA lookup relationship on the Opportunity object to the Shipment object
- DA lookup relationship with a lookup filter from Opportunity to Shipment
51In order to create a many-to-many relationship between two objects, a junction object must be created. This junction object will have a Master-Detail relationship to both objects
- ATrue
- BFalse
52To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout.
- ATrue
- BFalse
53In order to update records using the Data Loader, what field must be present in the csv file?
- AOwner
- BSalesforce ID
- CRecord Owner
- DObject Name
54You will need a security token to access Salesforce via (choose all that apply)
- AImport Wizard
- BData Loader
- CSalesforce for Outlook
- DAll of the above
55The Data Loader can de-duplicate records during import
- ATrue
- BFalse
56In order to import Opportunity records into Salesforce, a system administrator may use the Import Wizard.
- ATrue
- BFalse
57What should a system administrator consider before importing a set of records into Salesforce.
- AThe import file should include a record owner for each record
- BValidation rules are not triggered when importing data using the import wizard
- CData should be de-duplicated in the import file prior to import
- DCurrency field values will default to the personal currency of the record owner
58Which of the following can be used to create a back up of data from Salesforce?
- AWeekly Data Export
- BData Loader
- CImport Wizard
- DReports
- EDashboards
59Deleted records will be stored in the Recycle Bin for up to 15 days.
- ATrue
- BFalse
60Which report type provides a simple list of data with no subtotals?
- AMatrix
- BSummary
- CTabular
- DCustom
- EStandard
61Use Custom Summary Formulas to create calculated summaries on numerical fields in ____________ and ________ reports.
- ATabular and Summary
- BCustom and Standard
- CSummary and Matrix
- DMatrix and Tabular
62Which statement about custom summary formulas is true?
- AReports can be grouped by a custom summary formula result
- BCustom summary formulas can reference a formula field within a report
- CCustom summary formulas can reference another custom summary formula
- DCustom summary formulas can be used in a report built from a custom report type
63The following are true about scheduling and emailing reports.
- AThe running user determines whose data is visible on the report.
- BThe running user must have access to the folder in which the report is saved
- CAll email recipients must have access to the same folder
- DThe report is emailed within 30 minutes of the Preferred Start Time
- EAll of the above
64A Dashboard is a visual representation of data from multiple reports and (choose all that apply)
- AIs comprised of up to 20 components
- BDisplays data from standard reports
- CHas a running user to determine what data is visible
- DDisplays data as of the last time the dashboard was refreshed
- EAlways shows up to date data
- FCan be scheduled to be refreshed and emailed automatically
65Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called
- ADashboard Component Snapshot
- BThe Running User
- CChatter Groups
- DDashboard Component
- EDynamic Dashboards
66Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified running user - eliminating the need to create the same dashboard for multiple users.
- ATrue
- BFalse
67A Sales VP wishes to view Dashboard data by region within his territory - what feature will allow this?
- ADynamic Dashboards
- BDashboard Filters
- CDashboard Snapshots
- DThis is not possible
68The System Administrator has been asked to ensure an email goes out to Sales Ops when an opportunity is closed notifying them of the closed deal. What evaluation criteria will the system admin use for the workflow rule?
- AWhen a record is created
- BWhen a record is created or updated
- CWhen a record is created/updated and didn't previously meet the trigger criteria
- DNone of the above
69The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?
- ACreate a workflow rule with a time-based trigger to fire 30 days before the Support Plan
Expiration Date and use an email action to notify the assigned Support Rep - BCreate a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date
- CCreate an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep
- DThis cannot be done
- ACreate a workflow rule with a time-based trigger to fire 30 days before the Support Plan
70The system administrator was testing workflow rules and needs to delete pending time- based workflow actions. How can he/she do this?
- ADelete the workflow rule
- BDeactivate the workflow rule
- CDelete the actions in the Time-based Workflow queue
- DReset passwords for all users of the org
- ENone of the above
71What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?
- AAuto Response Rules
- BAssignment Rules
- CWeb-to-Lead
- DEscalation Rules
72When a Lead is converted, an Account, Contact and record are created.
- ALead
- BCase
- CCampaign
- DOpportunity
73Queues can be made up of the following
- AUsers
- BPublic Groups
- CRoles
- DProfiles
- EExternal Chatter Users
74Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.
- ATrue
- BFalse
75What can you edit in the UI?
- AEnable Chatter
- BEnable Spell Check
- CEnable Inline Editing
- DEnable Hover Details
76For lead conversion what permissions must you have?
- ACreate and edit permission for leads
- BImport Leads profile permission
- CTransfer access for leads, Accounts, Contacts, and Opportunities, Contact ?
- DConvert leads profile permission
77After lead is converted, which objects are created?
- AContacts
- BAccounts
- COpportunities
78Under opportunities, when a lead is converted and the Stage is changed what is directly affected?
- ASales Quota
- BForecast Category
- CProbability
- DAccount Rating
79After converting Leads to Opportunity which objects are automatically related?
- ALeads
- BContacts
- CAccounts
- DCampaigns
- ECases
- FOpportunities
80Which statement about custom summary formulas in reports is true? (There are two correct answers.)
- AReports can be grouped by a custom summary formula result.
- BCustom summary formulas can reference a formula field within a report.
- CCustom summary formulas can reference another custom summary formula.
- DCustom summary formulas can be used in a report built from a custom report type.
81Select the order of how the rules fire off once a new record is created.
Validation rule, Assignment Rule, Workflow rule, Escalation rule.- AValidation rule, Assignment Rule, Workflow rule, Escalation rule.
- BValidation rule, Workflow rule, Assignment Rule, Escalation rule.
82What does Salesforce authenticate before allowing a user to log in through the user interface?
Choose 3- AWhether the user's profile has specified business hours
- BWhether the user's profile is API enabled
- CWhether the user's profile has IP address restrictions
- DWhether the user's profile has login hou
- EWhether the organization has trusted IP addresses
83The cloud scheduler has which capability? Choose 2:
- AThe cloud scheduler can be enabled at the user profile level
- BThe cloud scheduler allows users to view available meeting times on lead and contact calendars
- CSalesforce can automatically propose multiple meeting times based on Salesforce user calendars
- DA custom logo can be added to the meeting request email sent to a contact or lead.
84Which statement about Community experts is true? Choose 2
- ACommunity experts can be designated for Salesforce Ideas
- BCommunity experts can manage Salesforce Ideas categories
- CCommunity experts are designated by an icon
- DCommunity experts can delete inappropriate community content
85What is affected by changing the default locale for an Organization?
- ADate fields
- BCurrency
- CTime zone
- DLanguage
86A user is unable to sign to Salesforce. As a System Administrator what should be the first step to take?
- AReset password
- BCheck login history
- CCheck trusted IP
- DCheck login-IP restriction
- ECheck for API permission
87What can a System admin do? Select 3 options.
- AAssign Password to a set of user
- BCustomize message for locked out user (Login attempts and lockout periods)
- CEnforce all numeric passwords
- DReset password all at once
- EProvide "password never expires" permission
88A System Administrator can (select all true):
- AReset all users passwords at one time
- BExpire all user passwords
- CView users login history
- DSend a mass email to your users
- EChange email template to send customized email to all users
89A System Administrator made a mistake of importing the wrong files. What tools can he use to fix the problem?
- AData Loader
- BImport Wizard
- CMass delete
- DExcel Connect
90How can you keep records synchronized between SalesForce and customers financial system?
- AExcel Connect
- BExternal ID field
- CData Loader
- DSomething
91How can a System Administrator restrict users from viewing certain fields in list views, search and reports?
- AProfile
- BSharing Rule
- CRole Hierarchy
- DSet the Org Wide Defaults to Public
92The marketing team at Universal Containers is responsible for creating new leads and distributing them to regional sales groups. How can a system administrator automate this process?
- ACreate a Web-to-lead and embed it to the website
- BCreate an escalation rule for Marketing Team
- CCreate a Lead Assignment rule
- DCreate an Account Assignment Rule
93To clean up any web-generated leads that were created incorrectly, or to delete accounts and contacts with whom you no longer do business, which of the following can be used?
- AMass transfer records
- BMass delete records
- CMass re-assign workflow approvals
- DMass tag records
- ENone of the above
94Can you change picklist values in standard field?
- ATrue
- BFalse
95Can we change the name, label of a standard field?
- ATrue
- BFalse
96Which customization option is available for standard fields?Choose 3 answers.
- ADelete standard fields
- BEdit picklist values for standard fields
- CChange the field type of standard fields
- DRename standard field labels in the user interface
- ERemove non-required standard fields from a page layout
97When you delete a custom field, which statement is true? Select 3.
- AData in the custom field must be archived before deleting
- BIt stays in the recycle bin for 15 days
- CExisting values must be transferred to a new custom field
- DIf it is used in a custom formula, it cannot be deleted
- EMust be removed from the Page Layout
98Marketing users with the "Manage Member Button" on a Campaign record can:
Choose 2.- AImport newLeads and assign with the campaign
- BImport new leads and assign with the campaign
- CAssign existing contacts with the campaign
- DCreate custom report including all campaign members
99If a user selects the Manage Members button on a Campaign, they will be able to select:
- AAdd Members - Search
- BAdd Members - Import
- CEdit Members - Search
- DAdd member - profile
- EUpdate and Add members via Import File
100Which statement is true regarding Chatter groups?
- APrivate groups are not displayed in the Groups tab.
- BPrivate group posts are visible to the owner and anyone above in the role hierarchy.
- CUsers with the "Manage Chatter Groups" profile permission can create groups.
- DAny Chatter user can create public or private groups.
101What would track the Influence on an Opportunity related to a campaign? Choose 2
- AOpportunity sales process
- BPrimary Campaign source field
- CCampaign influences related list
- DCampaign Hierarchy
102What is true about Chatter?
- ASystem administrator must enable it
- BChatter free license can be used outside Salesforce
- CCan be available to user without Chatter free license
- DAssign a chatter free user license to users in Salesforce
103How can you share Dashboards to Groups?
- AShare folders to groups
- BShare folders to roles
- CUsing role hierarchy
- DUse a sharing rule
104Which feature does Salesforce CRM provide for restricting login access to the application? There are three correct answers.
- AProfile-based IP restrictions
- BOrganization-wide IP restrictions
- CProfile-based login hour restrictions
- DOrganization-wide login hour restrictions
105What are the ways to restrict access to Salesforce.com?
- ATrusted IP Range (trusted IP Range)
- BLogin IP Range
- CBusiness Hours
- DProfile Login Hours
106When are data validation enforced when using Outlook?
- AWhen a user views a record
- BWhen data is sync with the server
- CWhen a record is saved
- DWhen a record is updated
107Multi Language can be enabled in (2 answers)
- ASalesforce Content
- BSolutions tab search
- CPublic Solutions
- DSelf Service Portal
108What is AppExchange site for? Choose 2.
- ATo find answers for Salesforce Applications
- BPre built custom applications
- CStandard Salesforce functionality that needs to be extended.
109Which user is listed in the case history related list for case changes made for assignment and escalation rules?
- AThe owner of the case when the rule was triggered
- BThe default case owner specified in the assignment or escalation rule
- CThe user who created the assignment or escalation rule
- DThe automated case user specified in the support settings
110Which dashboard component types are based on grand total of reports?
- AMetric & Chart
- BGauge & Metric
- CTabular & Metric
- DTabular & Gauge
111What would you use to export Accounts with attachments by the end of the week:
- AData loader
- BData export
- CMass transfer
- DSomething
112What can do delegated administrators.Chose 2.
- ACreate new users and profiles
- BLogin as another user who granted administrator login
- CAdd, remove users to roles and subroles
- DSomething
113What should a system administrator use to disable access to a custom application for a group of users?
- AProfiles
- BSharing rules
- CWeb Tabs
- DPage Layouts
114Universal Containers needs to track the manufacturer and model for specific car companies. How can the system administrator ensure that the manufacturer selected influences the values available for the model?
- ACreate the manufacturer field as a dependent picklist and the model as a controlling picklist
- BCreate a lookup field from the manufacturer object to the model object.
- CCreate the manufacturer field as a controlling picklist and the model as a dependent picklist.
- DCreate a multi-select picklist field that includes both manufacturers and models.
115Sales representatives at Universal Containers need assistance from product managers when selling certain products. Product managers do not have access to opportunities, but need to gain access when they are assisting with a specific deal. How can a system administrator accomplish this?
- ANotify the product manager using opportunity update reminders.
- BEnable sales teams and allow users to add the product manager.
- CUse similar opportunities to show opportunities related to the product manager.
- DEnable account teams and allow users to add the product manager.
116Which statement about custom summary formulas in reports is true? (There are two correct answers.)
- AReports can be grouped by a custom summary formula result.
- BCustom summary formulas can reference a formula field within a report.
- CCustom summary formulas can reference another custom summary formula.
- DCustom summary formulas can be used in a report built from a custom report type.
117The Marketing Team at Universal Containers is responsible for creating new leads and distributing them into different regional sales groups for qualification. How can system admin automate this process?
- ACreate a queue for each regional group and lead assignement rule to route leads to the queues.
- BCreate a default sales team for each regional group and leas assignment rule to route leads to the default sales team.
- CCreate a queue for each regional group and a validation rule to enforce that the leads are assigned to correct group.
- DCreate a queue for marketing team and a workflow alert to notify the team each time a lead is assigned to the queue.
118Which functionality is available when customizing tasks? Choose 2 answers.
- ARecord types can be created for tasks.
- BRoll up summary fields can be created for tasks
- CRecurring tasks can be assigned to more than one user
- DValidation rules can be created for tasks.
119Which record type can be updated when converting a lead? Choose 2 answers.
- AAn existing contact record
- BAn existing account record
- CAn existing opportunity record
- DAn existing custom object record
120Which statement is true about Mobile Lite? Choose 2 answers.
- AIt must be enabled by the administrator
- BIt is available to partner portal users
- CIt is available to customer portal users
- DIt is available to the users without a mobile licence.
121Which functionality is available when using data export service? Choose 2 answers.
- ASchedule a recurring export
- BInclude values of the formula fields
- CInclude attachments
- DExport a subset of records for a given object.
122Which step must system admin take before users can use the Salesforce for Outlook client? Choose 2 answers.
- ARun a first time sync for each user.
- BAssign users to Outlook configurations
- CSelect sync direction and default behaviour.
- DSpecify a user’s Outlook configuration folders.
123Sales representatives at Universal Containers perform the initial steps in the lead qualification process and sales managers complete the final qualification steps. Universal Containers’ requirements include those listed below. - Sales Managers can access all lead status values. - Sales representatives can only access the first three lead status values. - Sales representatives cannot access the final two lead status values. How can System Administrator meet these requirements?
- AUse field level security to restrict access to the lead status values.
- BCreate validation rule to prevent lead conversion.
- CCreate two separate lead processes and record types.
- DCreate two separate lead page layouts
124Which filter option is available when creating list views? Choose 2 answers.
- AList views can be filtered by record owner profile.
- BList views can be filtered by record ownership.
- CList views can be filtered using AND, OR and NOT filters.
- DList views can be filtered by tags.
125What is required to make a user an approver in the approval process?
- AThe user must be in same role as the approval submitter in the role hierarchy.
- BThe user must be set up as a delegated approver.
- CThe user must opt in to receive email alerts when an approval is requested.
- DThe user must have read permission for the object in the approval process.
126Universal Containers has set OWD settings for accounts to private. Amy is a member of a “Sales West” public group and needs access to all accounts owned by Bob, a member of “Sales East” public group. How would an administrator grant Amy access to only Bob’s accounts?
- AAdd Amy to the “Seals East” public group.
- BAdd Amy to the role above Bob in role hierarchy.
- CCreate sharing rule between “Sales West” and “Sales East” public groups.
- DAdd Amy to Bob’s default account team.
127Which statement is true about public groups? Choose two answers.
- APublic groups allow users to delete personal accounts.
- BPublic groups can be used in sharing rules.
- CPublic groups can be used when manually sharing a record.
- DPublic groups can be created by any user.
128Universal Containers populates the Industry field on each account record. The vice president of sales would like the industry information displayed on related opportunity records and updated when the value id updated on the account record. How can system administrator meet these requirements?
- ACreate a cross-object formula field on the opportunity.
- BCreate an account workflow rule with an opportunity field update.
- CCreate a cross-object formula field on the account.
- DCreate a roll-up summary field on the opportunity.
129Universal Containers outsources its first tier of customer support to a partner. What can be used to identify all individuals who contribute to resolving case?
- ACase teams
- BPartner roles
- CSales teams
- DContact roles
130Which schedule type can be defined for a product? Choose 2 answers.
- AForecast
- BQuantity
- CProduction
- DRevenue
131What is used to create a relationship between an Opportunity object and Campaign object? Choose 2 answers.
- ACampaign influence related list.
- BPrimary campaign source field.
- CCampaign hierarchy field
- DOpportunity sales process
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- Quiz on Salesforce ADM 201 II, created by mito_zgb on 07/03/2015.
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