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IGCSE Human Resources - Quiz

Michelle Parker 15 questions

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Questions in this quiz (15)

  1. 1Businesses need staff to carry out their day-to-day activities. Human resources refers to the coordination of all issues relating to the people a business employs, to ensure that the business is able to operate.

    Image for question 1
    1. ATrue
    2. BFalse
  2. 2The human resources function of a business is responsible for all staff-related issues, including:

    the [blank_start]recruitment[blank_end] of new staff
    the induction, training and development of staff
    staff [blank_start]performance[blank_end] systems
    [blank_start]disciplinary[blank_end] procedures
    ending employment
    [blank_start]complying[blank_end] with relevant government legislation    Image for question 2
    1. Arecruitment
    2. Borganising
    3. Cperformance
    4. Dfinance
    5. Edisciplinary
    6. Fprioritisation
    7. Gcomplying
    8. Hnot complying
  3. 3To meet the needs of the business, human resources must work with other functional areas of the business to plan ahead. It must consider:

    The [blank_start]number of staff needed[blank_end] - human resources must ensure that sufficient staff, with the right skills, are recruited to meet the needs of the business. This involves knowing when staff are leaving and whether they need to be replaced.
    The staffing [blank_start]budget[blank_end] - the amount of money available may affect the salary or wage that is offered during the recruitment process.
    The types of [blank_start]contract[blank_end] staff will be offered - staff might be offered a range of contracts to make the workforce more flexible. Examples include full time, [blank_start]part time[blank_end], temporary and permanent.
    The [blank_start]location of staff[blank_end] - a business that operates in more than one location must identify which staff are required at each location. Some businesses must also consider whether the option of working from home should be available to staff.
    How staff will be managed - human resources needs to know the [blank_start]structure[blank_end] of the business, so that it is able to identify who will manage and [blank_start]supervise[blank_end] staff.
    How relevant legislation will be met - human resources is responsible for ensuring that the business complies with all relevant [blank_start]employment legislation.[blank_end]    Image for question 3
    1. Anumber of staff needed
    2. Bbudget
    3. Ccontract
    4. Dpart time
    5. Elocation of staff
    6. Fstructure
    7. Gsupervise
    8. Hemployment legislation.
  4. 4Select three reasons that businesses recruitImage for question 4
    1. ATo help the government reduce the number of people who are unemployed
    2. BTo replace employees who have left due to promotion, retiring, or even having being sacked etc
    3. CTo support business growth
    4. DTo do something nice for people so they don;t have to work so hard
    5. ETo fill skills gaps if the business is lacking skills in a particular area and existing staff can't be trained in that area,
  5. 5Businesses recruit for new roles from both existing employees (inside the business) and potential employees (outside the business).
    These methods are referred to as internal recruitment and external recruitment. Internal recruitment usually occurs when an existing employee is seeking a promotion or wishes to work in a different role in the business.

    External recruitment happens when someone from INSIDE the organisation is appointed to a new job?    Image for question 5
    1. AFalse
    2. BTrue
  6. 6INTERNAL RECRUITMENT

    Internal recruitment is often carried out through internal job adverts published via [blank_start]internal emails,[blank_end] notice boards, business websites and internal company memos.

    Advantages of internal recruitment include:
    Its a [blank_start]quick process[blank_end]
    Applicants will already be known to the business
    Applicants may have [blank_start]previous[blank_end] experience in the role
    Its usually [blank_start]cheaper[blank_end] to recruit and advertise roles internally

    Disadvantages of internal recruitment include:
    Usually a [blank_start]small[blank_end] pool of applicants
    Applicants may not be experienced in the role
    A lack of [blank_start]fresh[blank_end] ideas in the business
    Image for question 6
    1. Ainternal emails,
    2. Bexternal email
    3. Cquick process
    4. Dslow process
    5. Eprevious
    6. Fno
    7. Gcheaper
    8. Hcostly
    9. Ismall
    10. Jlarge
    11. Kfresh
    12. Lold
  7. 7EXTERNAL RECRUITMENT

    External recruitment is often carried out through external job adverts published via external emails, job [blank_start]websites[blank_end], recruitment agencies, the business’ own website, newspapers and trade magazines.

    ADVANTAGES of external recruitment include:
    May bring [blank_start]new[blank_end] ideas into the business
    Fresh [blank_start]enthusiasm[blank_end] and skills
    Larger pool of potential [blank_start]applicants[blank_end]

    DISADVANTAGES of external recruitment include:
    May take the new employee time to [blank_start]settle[blank_end] into the business
    [blank_start]Expensive[blank_end] to recruit
    New employee not previously known to the business
    Can take more [blank_start]time[blank_end] than internal recruitment    Image for question 7
    1. Awebsites
    2. Bnew
    3. Centhusiasm
    4. Dapplicants
    5. Esettle
    6. FExpensive
    7. Gtime
  8. 8A business decides to hire a new manager and decides to recruit for the job internally.
    Why might this be a better choice than recruiting externally?

    (Select 4 correct answers)    Image for question 8
    1. Acandidates will already know how the business works
    2. Bit will be more expensive this way
    3. Cthe employer will know the candidates so can make an informed decision about who should fill the role
    4. Dit will be cheaper to appoint internally
    5. Eit will be faster to appoint internally
    6. Fit will take more time to appoint internally
  9. 9A firm is starting a new part of its business operating in a market it have never worked in before. It needs to recruit new workers.
    Should it recruit internally or externally?

    (Select 2 correct responses)    Image for question 9
    1. AInternal recruitment would allow the firm to grow the skills of employees it already knows
    2. BAs the firm has never operated in this market before the current employees are unlikely to have the expertise for the job so internal recruitment wouldn't be suitable
    3. CInternal recruitment would be faster.
    4. DExternal recruitment would allow job adverts to be seen by large numbers of people and increase the chance of finding people suited to the job.
  10. 10Job description

    A job description is another document produced by a business that wants to fill a [blank_start]vacancy[blank_end]. Its main purpose is to [blank_start]list[blank_end] all of the duties that are required in the role. A job description may include the job title, [blank_start]rate[blank_end] of pay or salary, bonus information, [blank_start]hours[blank_end] of work, [blank_start]location[blank_end] of work, all duties included in the role and who the new employee would report to in the business.    Image for question 10
    1. Avacancy
    2. Blist
    3. Crate
    4. Dhours
    5. Elocation

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IGCSE Human resources Quiz
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