GoConqr has a new look! Let us know what you think.

Sign up free

Flashcards

Untitled

leubank English 119 cards

Cards in this deck (119)

  1. 1communicationuse of symbols by humans to create messages for other humans
  2. 2communicating ethicallyconsidering the moral impact of our words, ideas, and views on other people when we communicate
  3. 3communicating civillymaking a decision to be open to hearing different views and perspectives, even though we may not agree with them
  4. 4understandto gain knowledge of a view or an idea
  5. 5logicsystem, principles, and arguments that make up a person's worldview
  6. 6symbolword, gesture, sound, image, or object that stands in for or represents something else
  7. 7semantic triangle of meaningways people use or hear a symbol or word and attach a meaning to it
  8. 8referentconcept or thing the symbol represents
  9. 9referentconcepts or thing the symbol represents
  10. 10thought or referencememory or past experiences people have with the words being communicated
  11. 11reciprocitythe mutual exchange of symbols and meanings
  12. 12feedbackverbal and nonverbal signals we give to one another while we communicate
  13. 13culturelearned patterns of perception, values, and behaviors shared by a group of people
  14. 14ehtnocentricismbelief that our own cultural perspectives, norms, and ways of organizing society are superior to other cultures
  15. 15intrapersonal communicationwhen people communicate internally with their own selves
  16. 16interpersonal communicationcommunication with other people that ranges from the highly personal to the highly impersonal
  17. 17group communicationinteracting with a small but organized collection of people
  18. 18mass communicationcommunication designed and generated by media organizations to reach large audiences
  19. 19public/presentational communicationwhen one person gives a speech to other people, most often in a public setting
  20. 20encodeputting ideas, thoughts, and meanings into a message
  21. 21decodeinterpreting trying to understand what the sender is communicating
  22. 22channelmeans by which ideas are communicated
  23. 23noisethings that interfere with the transmission and reception of a messgae
  24. 24external noisethings that keep you from sending or receiving a message clearly
  25. 25physiological noisethings that are going on in our bodies
  26. 26environmentcultural backgrounds and experiences that people bring to the exchange
  27. 27civilityexpressing care and concern for others, the thoughtful use of words and language, and the flexibility to see the many sides of an issue
  28. 28self-efficacyperson's belief that she or he can be flexible
  29. 29cognitive complexitycapacity to make sense of social behavior in a multidimensional way
  30. 30empathyability to see the world through another person's eyes and to understand their feelings and perspectives
  31. 31self-monitoringability to observe one's own behaviors and communication and to see how they are affecting others
  32. 32content messagesthe actual things we say
  33. 33relational messagesthe parts of the communication that give us information about how we are or are not connected to another person
  34. 34communication apprehensionanxiety about speaking in any number of situations
  35. 35globalizationprocesses through which local and regional ideas, products, and practices are transformed into worldwide ideas, products, and practices
  36. 36civic engagementindividual and collective actions designed to identify and address issues of public concern
  37. 37perceptionprocess of acquiring and interpreting information from sensory data
  38. 38selective attentionprocess of consciously or unconsciously selecting sensory data to maintain our focus
  39. 39looking-glass selfthe way other people's perceptions of us define our own perceptions of ourselves
  40. 40identitysocial categories that we and others identify as important characteristics of who we are
  41. 41primary dimensionsidentity traits we are born with and that are significant parts of who we are
  42. 42secondary dimensionsidentities that we acquire, develop, or discard throughout our lives
  43. 43standpointthe perspectives from which a person views and evaluates society
  44. 44self-conceptperception of who we are and what makes us unique as well as similar to others
  45. 45labelswords used to describe ourselves and others
  46. 46symbolic interactionismprocess of understanding our sense of self based on other's observations, judgments, and evaluations of our behavior
  47. 47self-fulfilling prophecyto act in accordance to expectations
  48. 48self-esteemhow we feel about ourselves based on perceptions of our own strengths and weaknesses
  49. 49reflected appraisalthe process of developing an image of who we are based on the way others describe us
  50. 50social comparisoncomparing ourselves with others in order to determine our value or worth in relationship to that other person
  51. 51perception checkingwhen we consider a series of statements or questions to confirm (or challenge) our perceptions of others and their behaviors
  52. 52stereotypebroad generalization about a group of people based on limited exposure to an individual or members of that particular group
  53. 53identity managementprocess of altering our own behaviors in order to shape others' impressions of who we are
  54. 54faceworkverbal and nonverbal strategies used to present different faces to others
  55. 55high self-monitorindividual who is acutely aware of their self-expressions and identity management behavior
  56. 56low self-monitorperson who communicates without paying much attention to how others are responding to their messages
  57. 57nonverbal communicationthe process of conveying meaning without using the spoken word
  58. 58likingusing our body orientation, facial expressions, use of touch, or proximity to communicate our feelings about another person
  59. 59responsivenessdisplaying positive facial expressions, posture, and gestures
  60. 60repetitionusing the nonverbal signals that reproduce what is said verbally
  61. 61emblemsgestures that can be translated into words
  62. 62emphasisusing nonverbal cues that strengthen what is stated verbally
  63. 63complementationwhen the nonverbal signal elaborates or expands the meaning of the verbal message
  64. 64illustratornonverbal behavior that reinforces spoken words
  65. 65contradictionwhen verbal and nonverbal forms of communication conflict with one another
  66. 66substitutionwhen we rely on nonverbal codes instead of verbal ones
  67. 67regulationthe process of controlling conversations and interactions with others
  68. 68visual communication systemincludes the codes of kinesics, proxemics, and artifacts
  69. 69auditory communication systemparalanguage
  70. 70invisible communicationchronemics, olfactics, and haptics
  71. 71kinesicsthe study of bodily movements such as gestures, posture, eye contact, and facial expressions
  72. 72affect displaysnonverbal movements that indicate how we feel
  73. 73adaptorsgestures we use to manage our emotions
  74. 74proxemicsuse of space
  75. 75artifactsthe personal objects we use to communicate something about ourselves
  76. 76personal appearancespecific aspects of our appearance including facial features; skin color; hair color, length, and style; and body type
  77. 77paralinguisticsthe vocal aspects of nonverbal communication, such as rate, volume, pitch, and emphasis
  78. 78vocal cuesaspects of the human voice that create rhythm or musical flow
  79. 79vocalized pausesthe use of filter words like "er", "um", or "uh"
  80. 80monotonea lack of variation in a speaker's rate, volume, and pitch
  81. 81silencelack of vocal sound
  82. 82chronemicshow humans organize and structure time and the messages conveyed as a result of this organization
  83. 83monochronic culturescultures in which people carefully schedule tasks, complete them one by one, and follow strict agendas
  84. 84polychronic culturescultures in which people take on several tasks at once and view time as flexible
  85. 85olfacticsthe use of our sense of smell to gather information
  86. 86hapticsthe study of communicating via touch
  87. 87functional or professional touchthe least intimate touch, including touch by others according to their professional position
  88. 88social or polite touchpart of an initial interaction, greeting, or informal ritual
  89. 89friendship or warmth touchsense of closeness and caring between individuals
  90. 90love or intimacy touchtouch between family members or romantic partners
  91. 91sexual arouse touchthe type of touching that conveys sexual meaning and stimulation
  92. 92environmental factorssurroundings that influence how we think, feel, and behave as we communicate with others
  93. 93emoticonstyped characters used to convey feelings
  94. 94languagea collection of symbols or words used to communicate with others
  95. 95phonologythe study of how sounds are used to communicate meaning
  96. 96syntaxthe rules that govern word order
  97. 97semanticsthe meaning of specific words
  98. 98denotative meaningthe literal or commonly accepted meaning of a word
  99. 99connotative meaningthe meaning we associate with particular words based on our experiences, understanding, or opinions of the word
  100. 100equivocal wordswords that have more than one meaning
  101. 101slanginformal nonstandard vocabulary used by members of a co-culture or group who have similar interests, goals, or life experiences
  102. 102jargontechnical language used by professional groups
  103. 103acronymsthe first letters or initials of terms that form a word
  104. 104euphemismspolite terms or more socially acceptable ways to describe something that someone may find unpleasant
  105. 105doublespeaklanguage used to purposefully disguise the actual meaning of something
  106. 106regionalismwords or phrases common to particular geographical regions
  107. 107colloquialismwords and phrases used in relaxed, informal conversations
  108. 108cultural competencethe ability to relate appropriately to members from a different culture
  109. 109androgynous communicatorsindividuals who are adept at using different speech styles, depending on the situation
  110. 110confirminglistening in order to recognize, acknowledge, and express value for another person
  111. 111hearingvibrations of sound waves on our eardrums; the impulses that are then sent to the brain
  112. 112listeningprocess of giving thoughtful attention to another person's words and understanding what you hear
  113. 113listening interferenceanything that stops or hinders a listener from receiving a message
  114. 114pseudolisteningwhen listeners act like they are listening or pretend to be paying close attention to the message
  115. 115selective listeningwhen listeners only a pay attention to particular parts or sections of a message
  116. 116defensive listenerlistener who perceives a message as a personal attack or a form of criticism
  117. 117ambushinglistening carefully to information in order to attack what the speaker has to say
  118. 118insulated listenerlistener who purposefully avoids listening to specific pieces of information
  119. 119insensitive listenerlistener who pays attention to the content or literal meaning of the message without attending to the relationship level of the meaning

Information

Description
Flashcards on Untitled, created by leubank on 08/12/2014.
Created by
leubank
Views
0
Rating

Feedback

What is it about?

What do you think of the new look?

How do you like it?