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Cards in this deck (33)
- 1contextthe physical, social-psychological, temporal and cultural environment in which communication takes place
- 2channelthe medium through which the message passes
- 3noiseanything that interferes with your receiving a message
- 4effectsthe outcome or consequence of an action or behavior
- 5source-receivereach person involved in communication is both a (speaker) and a (listener)
- 6messagesany signal or combination of signals transmitted to a receiver
- 7perceptionprocess by which you become aware of objects, events and especially people through your senses: sight, smell, taste, touch, and sound
- 8selective exposureexpose yourself to information that will confirm your existing beliefs, will contribute to your objectives, or will prove satisfying in some way
- 9Self-Fulfilling Prophecyprediction that comes true because you act on it as if it were true
- 10Attribution of controlprocess by which you focus on explaining why someone behaved as he or she did on the basis of whether the person had control over his or her behavior
- 115 listening stagesreceiving, understanding, remembering, evaluating, and responding
- 12Listening barriersPhysical and Mental Distractions.
Biases and Prejudices.
Lack of Appropriate Focus.
Premature Judgment. - 13offensive listeningtendency to listen to bits and pieces of info that'll enable you to attack the speaker or find fault with something the speaker has said.
- 14metamessagemessage that refers to another message; it's communication about communication. Ex: do you know what I'm saying?
- 15feedbackyou hear what you say, feel the way you move, see what you write, and even receive feedback from others.
- 16feedforwardinfo you provide before sending your primary msg. Ex: movie previews, magazine covers, opening paragraph of a chp.
- 17Intrapersonalcommunication you have with yourself- when you talk with, learn about, & judge yourself.
- 18interpersonalwhen you interact with a person with whom you have some kind of relationship
- 19linear view of communicationthe speaker speaks and the listener listens.(when you spoke, you didn't listen, and when you listened, you didn't speak)
- 20Transitional view of communicationEach person serves as both speaker and listener, sending and receiving messages.
- 21Principles of Communicationinvolves content & relationship dimensions. Is punctuated. Is inevitable, irreversible, & unrepeatable. Is purposeful. Involves choices. Is ambigous.
- 22ethnic identityyou identify yourself as a member of the group, embrace attitudes & beliefs of the group, & behave as member of the group.
- 23look-glass selfYou look at image of yourself that others reveal to you through the way they communicate with you.
- 24Self-disclosuretype of communication in which you reveal info. about yourself, that you normally keep hidden
- 25Self-esteemmeasure of how valuable you think you are
- 26HoHari Windowmetaphoric division of the self into 4 areas. Your open, blind, hidden, and unknown self. Your self-awareness.
- 27empathic listeningExamine from the speaker's point of view. Trying to understand what a person means, or feels.
- 28Objective Listeningdetaching oneself as much as possible in order to best understand the speaker
- 29Nonjudgmental Listeningyou need to listen with an open mind and with a view toward understanding.
- 30Critical ListeningYou need to listen with a view toward making some kind of evaluation/judgment.
- 31Surface ListeningIt has a clear & obvious meaning. you're listening to the literal meaning of what the speaker is saying
- 32Depth ListeningThere is a deeper meaning/underlying message to what the speaker is saying. Focus on both verbal and nonverbal msg.
- 33Back-channeling cuesmessages, (words and gestures) that let the speaker know you're paying attention. Ex: nod in agreement, "uh-huh", "I see".
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- Flashcards on Untitled, created by berat_rex on 29/01/2016.
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