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Marketing Final 2016

Tess Peppers English 37 cards

Cards in this deck (37)

  1. 1Marketing Analysis What are the 5Cs?- Customers
    - Company
    - Competitors
    - Collaborators
    - Context
  2. 2What is the process for Value Proposition?Segmentation -> Targeting -> Positioning
  3. 3Value Proposition is what part of the Marketing Process?Create
  4. 4Value Process is also known asBrand
  5. 5The 5Cs are part ofMarket Analysis
  6. 6Market Analysis is which part of the Market ProcessIdentify
  7. 7The 4PsProduct/Service
    Place/Channel
    Promotion
    Price
  8. 84Ps are what part of Marketing ProcessMarketing Mix/ Deliver/Capture
  9. 9EVC stands foreconomic value to customer
  10. 10Examples of market benefits to customers???
  11. 11How to measure customers- demand analysis
    - needs (conjoint analysis)
    - DMP (Funnel analysis)
  12. 12Strategic marketing planlays out firm's target markets and value propositions, based on the best market opportunities
  13. 13tactical marketing planspecific the marketing tactics, including product features, promotion, pricing, and service
  14. 14Marketing Process - Summary- analyze marketing opportunities (5Cs)
    - select target markets (STP)
    - design marketing strategies (STP)
    - develop marketing programs (4Ps)
    - implement and manage the marketing effort (4Ps)
  15. 15What is brand equity?- the additional long-term revenues from sales of products under the brand. compare to revenues from selling exact same no-name products.
    - the value is stored in consumer perceptions
    - depends on context
    - psychological factors
    - changes in equity can la behind action
  16. 16Brand value comes from- greater willingness to try
    -greater likelihood that the product is purchased
    - willingness to pay a price premium
    - less sensitive to price increases
    - less inducement to try a competitive offer
  17. 17STP: SegmentationMap out the world
    - why segment the market?
    - how to segment the market?
  18. 18STP: TargetingSelect portion(s) of the map to go after
    - how to pick?
    - what criteria to use?
  19. 19STP: PositioningPlace our brand on the map
    - how to map perceptions?
    - positioning strategies?
    - how to write a positioning statement?
  20. 20Evaluating Segmentation- measurable: size, purchasing power
    - substantial: some must be large
    - accessible: some can be effect served
    - actionable: must be able to attract and serve segments
    - differential response: segments respond differently to different marketing mix
  21. 21target marketing selectionmust look at 2 main factors:
    1) segment's overall attractiveness
    2) company's objectives and resouces
  22. 22Positioning statementFor _______________, (Target audience) ____________ (Product/Brand name)
    is ________________
    (Points of difference/benefits)
    because__________________.
    (Reason to believe)
  23. 23CPMcost per mille - cost per 1,000 impressions
  24. 24CPCcosts per click
  25. 25cannibalization ratethe rate at which your new product cannibalizes the old one
  26. 26Break even cannibalization ratethe largest cannibalization rate at which you can still make money. Basically an upper bound. If you have a higher BCR, you have a higher threshold. Calculate by dividing the new and old margins. If new margin is half of the old one, you have to sell twice as many to break even
  27. 27Vertical positioningOne firm at high end, one firm at low end
    - Well defined objective quality benefit where more of is better
    -Consumers differ in willingness to pay for quality improvement
    -Segmentation based on tradeoff between quality and willingness to pay
  28. 28Horizontal positioning- one firm offers attribute A, one firm offers attribute B
    - More is not necessarily better for
    everyone
    -Heterogeneity in tastes, attitudes
  29. 29Promotion: 6Ms- Mission - consumer decision making process
    - Market - target selection
    - Message - utilitarian vs hedonic vs low involvement
    - Media: ad spending, online vs tv
    - Money: setting the budget
    - Measurement: A reliable method: experiments (A/B testing)
  30. 30Utilitarian messageRational evaluation of alternatives: trade offs Choice heuristic: ‘Buy the Best’
  31. 31Hedonic/Emotional MessageEmotional evaluation: feelings
    Choice heuristic: ‘Buy What I Like’
  32. 32Low InvolvementNo evaluation of alternatives: confirmation Choice heuristic: ‘Buy the Familiar’; ‘Buy the
    Cheapest’
  33. 33PlaceChannel Conflicts: Manufacturer vs Retailer A, B, and C
    - Manufacturer -> Intermediary (Retailer, Wholesaler etc) -> Consumer market
  34. 34PricePrice ceiling vs price floor
    - value based price vs cost based price
  35. 35Digital Marketing and Social Media Marketing: Paidprint, TV, radio, magazines, film, outdoor, banners, direct mail, SEM/paid search, in store media
    --> directed at strangers
  36. 36Digital Marketing and Social Media Marketing: Ownedbrochure, retail stores, company website, microsite, community, facebook fanpage, mobile apps
    Directed at: customers
  37. 37Digital Marketing and Social Media Marketing: Earnedword of mouth, facebook, twitter, digg, youtube, flickr, blogs, forums
    directed at: fans

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Flashcards on Marketing Final 2016, created by Tess Peppers on 10/12/2016.
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Tess Peppers
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