Flashcards
Chapter 4 Management
Cards in this deck (21)
- 1Workplace Diversitythe ways in which people in an organization are different from and similar to one another
- 2Why is managing workplace diversity so important? (3)1. people management benefits
2. organizational performance benefits
3. strategic benefits - 3Describe the changing workplaces in the US1. total increase population
2. changing components of racial/ethnic groups
3. an aging population - 4Describe the changing workplaces around the world1. total world population
2. aging of that population - 5Explain the different types of diversity found in work places Part 1 (4)1. age (older workers and younger workers)
2. gender (male and female)
3. race and ethnicity (racial and ethnic classifications)
4. disability/abilities (a disability that limits major life activities) - 6Explain the different types of diversity found in work places Part 2 (3)1. religion (religious beliefs and religious practices)
2. sexual orientation and gender identity (gay, lesbian, bisexual, and transgender)
3. other (for instance, socioeconomic background, team members from different functional areas, physical attractiveness, obesity, job seniority, and so forth) - 7Name the three challenges managers face in managing diversity1. bias
2. prejudice
3. glass ceiling - 8Biasa tendency or preference toward a particular perspective or ideology
- 9Prejudicea preconceived belief, opinion. or judgement toward a person or a group of people
- 10Stereotypingjudging a person based on a prejudicial perception perception of a group to which that person belongs
- 11Discriminationwhen someone acts out their prejudicial attitudes toward people who are the targets of their prejudice
- 12Glass Ceilingrefers to the invisible barrier that separates women and minorities from top management positions
- 13Name some of the federal laws on diversity (3)1. Title VII of the Civil Rights Act
2. The Americans with Disabilities Act
3. Age Discrimination in Employment Act - 14Types of workplace diversity (7)1. age
2. gender
3. race and ethnicity
4. disability/ abilities
5. religion
6. LGBT
7. other - 15Racebiological heritage (including skin color and associated traits) that people use to identify themselves
- 16Ethnicitysocial traits (such as cultural background or allegiance) that are shared by a human population
- 17Other Types of Diversitydiversity refers to any dissimilarities or differences that might be present in a workplace
- 18Name three workplace diversity management initiatives1. mentoring
2. diversity skills training
3. employee resource groups - 19Mentoringa process whereby an experienced organizational member (a mentor) provides advice and guidance to a less-experienced member (a protege)
- 20Diversity Skills Trainingspecialized training to educate employees about the importance of diversity and to teach them skills for working in a diverse workplace
- 21Employee Resource Groupsgroups made up of employee connected by some common dimension of diversity
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- Flashcards on Chapter 4 Management, created by libbylu116 on 09/09/2015.
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- libbylu116
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