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WHY PROFESSIONALS NEED EMOTIONAL INTELLIGENCE

JAMES RUNDE

I've learned that the critical distinguishing factor for advancing in the professional services is emotional intelligence (EQ).[Runde,2016]

EMOTIONAL INTELLIGENCE

DEFINITION

The ability to monitor your won and other people's emotions,to distinguish between different emotions and label them appropiately and use the information to guide your thinking and behavior

Being resilient

Conecting and empathizing with clients

Valuing and helping colleagues

Recaiming calm

Listening

IMPORTANCE

EQ matters even more today.A complex and global business enviroment need professionals with EQ

EQ is one of the biggest predictors

Stronger driver of leadership

Perfomance in the Workplace

Personal excellence

Relevant regardless of age or stage of life

KEY ASPECTS

Self- Awareness/ Adaptability

Ability to understand your strenghts and weaknesses and to reconogize your emotions and how they affect your thoughts and behavior.

Developed through

Ask for feedback

Read influential books

by

is

of

is

Collegeality/

Collaboration

You need to work well with your colleagues so that the entire team succeds

Improved through

Helping team mates

Building your network

Managing conflicts or disagreements

Empathy

The understanding what others are feeling.Allows you to build trust with your clients

Atributes

Willing to share real concerns

Make the client confortable

Listen to understand issues

is

USING EQ IN YOUR CAREER

Besides the importance of the brain and harde work you have to learn from others and be the best at adapting ,collaborating and listening.

Networking

across

Key to identifying new opportunities and advancing your career.

Key components

Self-awareness

Collaboration

Empathy

Benefits

Help young professionals

Support & Tips