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CHAPTER 6 POWER & INFLUENCE TACTICS
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CHAPTER 6 POWER & INFLUENCE TACTICS
- This chapter commonly appear in case study in the final.
Definition of Power
- Capacity to Influence others
- countervailing power
- capacity to keep influential team, person, or organization in the exchange relationship
Sources of Power
- legitimate
- reward
- coercive
- expert
- referent
Influence Tactics
- behavior that change other's attitude
- types of influence tacticcs
- silent authority
- assertiveness
- coalition formation
- persuasion
- information control
- impression management
- upward appeal
Organizational Politics
- condition support OP
- minimize OP
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- Mind Map on CHAPTER 6 POWER & INFLUENCE TACTICS, created by Shamsinar Ibrahim on 28/09/2017.
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