Mind map
WorkSafeBC - Module 3
Map content
WorkSafeBC - Module 3
Workplaces
- Workplace factors
- Site Design
- Over crowded
- Not enough computers
- human factors
- MSD
- poor chairs
- Site Design
- Equipment Design
- warning systems
- importing documents
- no safety system to alert wrong patient
- importing documents
- Health Track
- not very user friendly
- warning systems
- Work Environment
- Noise
- Crowded waiting room
- phones constantly ringing
- TV going in waiting room
- Lighting
- screen visibility
- headaches
- screen visibility
- temperature
- too cold
- staff freezing
- patients cold
- warm no air con
- too cold
- Noise
- Workplace factors
People
- Individual Factors
- Knowledge
- Compentancy
- No Training
- follow up on training
- Self Doubt
- No Training
- Attention
- Fatigue
- over worked
- Fatigue
- Body
- Age
- Size
- Staff
- short staffed
- Attention to detail
- lack of attention in filing
- tired
- complacency
- errors
- complacency
- Attention to detail
- Training
- Procedures
- short staffed
- Patients
- Sick Patient
- worried
- stressed
- about results
- Anxious
- Healthy Patient
- Also worried, stressed & anxious
- Sick Patient
- Individual Factors
Management
- Organisational
- Resources
- organisation of work
- Policies & procedures
- Leadership
- Job Design
- Rosters
- workload & tasks
- Supervision
- Information
- Communication
- Instructions & handovers
- Signs & labels
- Organisational
Information
- Description
- The case study is in a medical practice with two patients in the surgery with same names different spellings. Date of births are within the same time frame one born in 1954 and the other person 1955. Patients have had the same tests preformed and saw the same Doctors. Patients documents have been finalised and put into patient files. One patient had a clear result the other patient had a positive result which means he needed an angiogram to clear the blockage.
- Created by
- Debbie Corrigan
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