Intercultural Communication

Intercultural Communication

1. LISTENING TO THE AIR

   • Cultural differences
   • Explicit Communication
   • Implicit Communication
   • High-Context cultures
     • Indirect Communication
   • Low-context cultures
     • Direct Communication
   • Reading the air
     • Understanding hidden messages
   • Nonverbal communication
   • Indirect messages
   • Silence and meaning
   • Social Context
   • Business Communication
     • Cultural Understandings
   • Cross-Cultural Understanding
   • Misunderstandings
   • Interpersonal Relationships
   • Communication Styles

2. PERCEPTIONS OF TIME

   • Linear time
   • Flexible time
   • Scheduling
   • Deadlines
   • Cultural shock
     • Different ideas about time
   • Germany
     • Punctual and organisation
   • United States
     • Efficiency and Speed
   • France
     • flexible organisation
   • India
     • flexible timing in meetings
   • Monochronic cultures
   • Polychronic cultures
   • Task-oriented
   • People-oriented
   • Communication styles
   • Long term vs short term

3. THE HEAD AND THE HEART

   • Task-based trust
   • Relationship-based trust
   • Cognitive trust
     • Competence
   • Affective trust
     • emotional bond
   • Teamwork
   • United States
     • Trust through work
   • Brazil
     • Personal connection first
   • Germany
     • Professional reliability
   • France
     • debate does not damage trust
   • Direct feedback
   • Indirect feedback
   • Professional distance
   • Friendship in business
   • Emotional connection
   • Misunderstanding