Institutionalisation

Institutionalisation

1. Organisational Characteristics

   • stability of environment and technology
     • stable = embedding
     • unstable = no embedding
   • unionisation
   • congruence
     • org's harmony with intervention

2. Intervention Characteristics

   • goal specificity
     • ability to clearly direct behaviours
   • programmibility
   • change target
     • whole organisation or just one unit? Could be more difficult when divided
   • internal support
     • guide the process - a friendly face, internal consultant
   • sponsorship
     • support from high positions

3. Institutionalisation Process

   • commitment from members
   • diffusion throughout all units
   • reward allocation to embed behaviours
   • sensing
     • any deviations from desired behaviours - take corrective action
   • socialisation throughout org

4. Indications of Institutionalisation

   • knowledge of behaviours
   • performance of changes
   • preferences (people choose to accept them)
   • normative consensus (agreement on changes)
   • value consensus