Chapter 16/17: The Internet and E-commerce

Chapter 16/17: The Internet and E-commerce

1. Key words

   • Internet - huge, world wide network of connected computers, and exchange information using common software.
   • E-commerce - systems that allows customers to access a business's website to obtain goods or services.
   • Modem - hardware that converts data into a form that can be sent down a telephone line to connect it to the internet.
   • Internet Service Provider (IPS) - company that connects you to its network to access the internet.
   • Web browser - a program that people use to use the www.
   • E-mail - messages/documents sent and read electronically without the need of a printer.
   • Virus - program that can be transferred and damages computer systems.
   • Recipient - person receiving the sent item.

2. Key words (2)

   • Blog - diary style website.
   • Social networking site - a site that allows people to communicate with each other via messages.
   • Chat room - website that allows real time messages.
   • Spam - unwanted e-mails.
   • URL (Unique Resource Locator) - special file name is different for every page on the internet.
   • Distribution list - list of names and email addresses of people that can be emailed as a group.
   • Encryption - data is put into a special code only authorised people can figure out.
   • Attachment - a document sent alongside an email.

3. E-commerce

   • The 'e' is short for electronic. It can be used for online shopping, online booking and online auctions.

4. Uses of the internet: Research, communication - email, social networking, chatrooms and blogs - and obtaining supplies, online booking and online auctions.

5. Using the internet for research

   • Quick way to get information, commercially available research will have a large sample, easier to save it, easier to get information on competitors.
   • It can be expensive to buy research, it is important the research is up to date and accurate, it should be conducted in a similar locality.

6. Using the internet for communication

   • Can be sent to the wrong person, systems can be hacked, information may need to be scanned into a computer first.
   • Usually arrives very quickly, can communicate with customers easily regardless of address, cheap, doesn't need a formal layout, paperless, can be used in different time zones, can be encrypted.