Chapter 16: The internet and e-commerce (1)

Chapter 16: The internet and e-commerce (1)

1. Key words (1)

   • Internet - huge network of computers, world wide, which are connected together and exchange information using common software
   • E-commerce - system that allows customers to access a business website and obtain goods and services
   • Modem - hardware that coverts computer data into a form that can be sent down a telephone line and connect it to the internet
   • Internet service provider (IPS) - a company that allows you to connect to its network and access the internet
   • Web browser - program that allows you to use the www

2. Key words (2)

   • Email - messages and documents sent and read electronically
   • Blog - diary style website, people can add comments about a particular topic
   • Social networking - site which allows people to communicate via messages
   • Chat room - website that allows real-time messaging between people
   • Spam - unwanted emails
   • URL - unique resource locator - special file name for every page on the internet

3. Most common web browsers: firefox, internet explorer, safari and netscape.

4. How businesses use the internet

   • Research - access information about their competition, trends in different areas of the country etc.
   • Communication - email, social networking, chat rooms and blogs.
   • Obtaining supplies - suppliers can be looked at online, doesn't waste time and can save money

5. E-Commerce - the 'e' is short for electronic.

   • Online shopping - sales and purchasing of goods, usually on the internet.
   • Online booking - customers can check availability and price before booking.
   • Online auctions - businesses don't have to sell items at a set price, but can set a minimum amount.