Intercultural communication

Intercultural communication

1. Components to study intercultural communication

   • It is contextual
     • Knowledge
       • Cognitive information
         • we need to have
           • context
           • norms
     • Intentions
       • It guides people's choices
         • Goals
         • Plans
         • Objectives
         • Desires
     • Interaction posture
       • ability to respond others
     • Behaviors
       • associated
         • interpersonal

2. Processes of communication and behaviors

   • Related to
     • idea formation
       • encoding
       • channel selection
         • Verbal
           • In-person speech
           • Phone conversation
         • Written
           • E-mail
           • Text
         • Visual
           • Body language
           • Photos
       • decoding
         • feedback
     • Noise
     • Environment

3. Verbal communication

   • Refers to
     • Production of spoken language
       • Language is the most pervasive
         • in human societies
   • Oral
     • Written

4. Nonverbal communication

   • Refers to intentional use
     • nonspoken symbols
       • to
         • communicate a specific message
       • source's actions
       • attributes
   • It replaces spoken messages
     • hand gestures
     • signs
     • symbols
   • It reinforces and modifies verbal messages
   • Nonverbal messages codes
     • Proxemics
       • Use of personal space
         • It depends on our culture learning
     • Kinesics
       • Related to
         • Gestures
           • can be
             • intentional
             • unconscious
         • Body movements
           • Facial expressions
     • Chronemics
       • The use of time
     • Paralanguage
       • Nonverbal elements
         • of the
           • voice
             • sounds of
               • Psst!
               • Uh-huh
               • hm
             • accent
     • Silence
       • can communicate
         • agreement
         • apathy
         • awe

5. Obstacles

   • Start out with an awareness
     • of the principal types of cultural differences
       • that can impede
         • communication
   • engendered by
     • culturally differents perceptions
       • contexts
   • cultures differ in the dimensions of
     • individualism
       • tend to be more
         • distant in their personal interactions
         • Self-motivated
     • collectivism
       • are encouraged by
         • appealing to their group spirit.

6. Performativity Principle

   • concept refers to language
     • as a social action
       • maintain
         • identities

Images and files in the map