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C1 - Formulae to learn

Tech Wilkinson

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Caring Skills and Techniques

Description

Mind Map on Caring Skills and Techniques, created by aimeefreeman on 27/04/2013.

Mind Map by aimeefreeman, updated more than 1 year ago

	Created by aimeefreeman about 12 years ago

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Resource summary

Caring Skills and Techniques

Social Perception
Observation
Communication
Encouragement
Trust
Reducing negative feelings and behaviours of clients
Avoiding/ Diffusing Conflict
Gaining Compliance
Eye Contact and Facial Expression in Communication
Disengagement
Physical Contact
Distraction
Modelling
Working Alongside
Showing Approval
Setting Challenges

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