59485
Description
Mind Map by aimeefreeman, updated more than 1 year ago
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Created by aimeefreeman
about 11 years ago
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Caring Skills and Techniques
- Social Perception
- Observation
- Communication
- Encouragement
- Trust
- Reducing negative feelings and behaviours of clients
- Avoiding/ Diffusing Conflict
- Gaining Compliance
- Eye Contact and Facial Expression in Communication
- Disengagement
- Physical Contact
- Distraction
- Modelling
- Working Alongside
- Showing Approval
- Setting Challenges
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