46. People can't actually multitask

People can't actually multitask...

• People will tell you they can multitask but they actually can't.
• Those who describe themselves as great multitaskers are probably worst at it.
• Avoid forcing people to multitask.
• It is difficult for them to do two things at once, for example, have a conversation with a customer while filling out a form on a computer or tablet device. If people must multitask, pay particular attention to the usability of the form.
• If you require people to multitask, expect them to make lots of errors and build in ways for them to fix errors afterwards.
• Driving while having a cellphone conversation is like driving under the influence of alcohol.

PEOPLE CAN'T ACTUALLY MULTITASK...

• How Many Things Can You Do At Once? (Embed)
• Caption: BrainCraft. “How Many Things Can You Do At Once?” YouTube, YouTube, 12 May 2016, www.youtube.com/watch?v=GMEHc-TMVpk.