HUMAN RELATIONS 2.3

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What makes he irritation threshold so hard to determine is that it is always changing. An action is acceptable today but may be annoying tomorrow. There are five factors that affect the irritation threshold

1. The behavior itself. some things are more annoying than others. Speaking loudly or "acting" shy.

2. The frequency of the behavior. How often something happens determines how annoying it is. someone who coughs every once in a wile is not annoying, Someone who sits by you on a plane for 6 hours coughing is annoying.

3. The strength of the behavior. A strong behavior or attitude is more annoying that a weaker. if you don't like people talking on there phone at the restaurant once, very few people will be annoyed but if you turn all your conversations about that people will become annoyed.

4. How long the behavior last. if your team doesn't win ou might talk about it with your friends the next day, this is not annoying, but if you continue to talk about the game f the next six months that is annoying

5. The attitude the people around you. People who ae in a good mood are more tolerant f things that might be otherwise be annoying

Things We Can Ask Ourselves

1. Is there an action I do that's annoying to other people

2. Is there an action I do too often

3. Is there an action that I do that involves strong feelings that others may not feel the same about

4. Is there a action that I have done over a long time

5. What is the mood of the people around me

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Mutual eward Theory - The theory that relationships will grow as long as the people involved reinforce onne another

Values - Those things, especially ideas, that people belive are important

Irritation Threshold - The point at which aperson notices somthng and becomes annoyed

Key Points

Mutrual reward theory suggests that relationships ill grrow as long as the people involved reinforce one another

Values are those things especially ideas that people feel are inportant

A supervisory role includes teaching, leading, counseling, and advocating for enployees