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User Experience (UX) Design

Deleted user User has deleted their subject information English 63 cards

Cards in this deck (63)

  1. 1What's the difference between UX and UI?User experience (UX) is the total experience of a user, whether intended or not.
    User interface (UI) is the set of technical elements on a screen or other interface.
  2. 2What are 3 ways that UX design drives more successful business?UX design is a mindset as well as a practice
    UX design facilitates business results
    Strong UX design improves application quality
  3. 3Well-designed software is: (4)User-centric
    Empathetic
    Engaging
    Process-driven
  4. 4What are the business advantages to a UX-lead business strategy? (4)Design facilitates cost savings
    Design encourages internal and external engagement
    Design helps user feedback
    Design impacts company metrics
  5. 5How does design facilitate cost savings?It is tested and evaluated before extensive development work kicks off
    It avoids “feature creep”
    It helps define and scope a team’s work overall; everyone knows what to build and how to build it faster
  6. 6How does design encourage internal and external engagement? (2)Well-designed software benefits both users and stakeholders:
    Users want to use it and have a positive association with the software and with the overall Pega brand.
    Stakeholders have a better understanding of functionalities, limitations, and future areas for development
  7. 7How does design help user feedback?Feedback from users is critical to creating well-designed software. Users are more likely to give constructive feedback when they feel that their needs, wishes, and desires are taken into account, and that’s what the art of UX is all about.
  8. 8Hoe does design impact company metrics?UX design can yield measurable results for companies and affect the bottom line.
  9. 9Currently, mashup screens support only the use of the ____ harnesses and sectionsTheme Cosmos
  10. 10Currently, Pega Platform™ supports business-to-consumer (B2C) UX through a ____.mashup interface
  11. 11What are the two communication types supported through mashup?Business to Consumer
    Business to Employee
  12. 12In mashup, a customer ____ a case workeris not
  13. 13In mashup, actions such as Get Next Work and Open assignment ____ applydo not
  14. 14For B2C, the two best-suited mashup actions are ____ and ____.Create a case, Display a page
  15. 15Pega Web Mashup enables you to...embed Pega application content or functionality within a web page or mobile application on your intranet or internet site, for users to view on any device.
  16. 16You create a Pega Web Mashup in ____ or ____ and deploy it to leverage the security and user interface features of Pega Platform.App Studio, Dev Studio
  17. 17The Pega Mashup lets you put Pega’s ____ and all the power behind it directly into your website or mobile app.responsive UI
  18. 18Actions commonly defined inside a mashup include: (3)Opening a new case
    Displaying a user's worklist
    Selecting and performing an assignment
  19. 19The Generate mashup code option opens a window that provides the necessary ____ for you to copy, paste, and view within the web page.HTML
  20. 20When you add Pega Web Mashup to a web page, you can configure the mashup gadget to read data from ____ and send data to ____ or ____.the web page, the hosting page, another mashup gadget
  21. 21The Pega Web Mashup supports three options for passing data to or from a Pega Platform application:Use the data-pega-event-onpagedata attribute to specify the default value for the gadget.
    Use the Javascript function doAction() to set or read data values from the web page hosting the gadget.
    Use an action object to perform additional actions on a web mashup gadget or configure the gadget to interact with another gadget
  22. 22The values of mashup attributes and action-specific parameters can be ____, ____, ____, or ____.literal values, property references, references to functions in the page JavaScript, references to input elements in the page JavaScript (Document Object Model (DOM) elements)
  23. 23Pega Web Mashup enables you to embed a Pega application in another web application. The system must ____ before displaying the application mashup on the external web pageauthenticate the user
  24. 24Pega provides a standard authentication service named ____ for Pega Web Mashup configurations. The standard web.xml contains a servlet named ____ that references this authentication service instance.Internet Application Composer (IAC) Authentication, IAC
  25. 25The standard IAC authentication service is designed for quick Pega Web Mashup implementation in a design environment. What do you need to do to ensure adequate security in a production environment?you need to update the authentication activities: IACAuthentication
  26. 26In Mashup, the standard ____ activity extracts values from custom HTTP headers in the HTTP request to identify an authenticated operator.IACAuthentication
  27. 27The IACAuthentication activity uses ____ to verify that the user is in the system.the operator's identifier
  28. 28Step 4 of the IACAuthVerfication activity is configured to...have the activity return the token to the authentication module and verify the module generated the token.
  29. 29If an operator ID record for the user does not exist, the IACAuthVerfication activity...creates a record for the user
  30. 30The IACAuthentication activity requires that the HTTP request provides the following information to create an Operator ID (5)pyuseridentifier – Operator's identifier
    pyusername – Operator's full name
    pyorganization – Operator’s organization name
    pyorgdivision – Operator’s division name
    pyorgunit – Operator’s organization unit name
  31. 31____ refers to all access control issues in web applications that allow end users to gain unauthorized access to privileged data and functionalityBroken Access control (BAC)
  32. 32The ____ security switch blocks unregistered and unencrypted requests coming from the client. Requests are blocked with a 403 error.pyBlockUnregisteredRequests
  33. 33____ is the global switch for Broken Access Control (BAC) and cannot be overridden. The feature ensures that BAC violations are written to the security logs. ____, ____, ____ and ____ Studios are exempted.pzSecureFeatures, Admin, App, Dev, Prediction
  34. 34When embedding multiple mashups, you need to: (4)Create unique mashup names.
    Specify secure and unique URLs.
    Run mashups on different threads.
    Load mashups sequentially instead of simultaneously.
  35. 35In the header of App Studio, clicking the Preview button gives you three options to see how your mashup is displayed:Screen
    Tablet
    Mobile device
  36. 36A mashup interface allows anyone with a link to an application to access. Access is best accomplished using a ____.persona-restricted Anonymous Authentication Service
  37. 37The user is asked to uniquely identify themselves since their requestor session involves an Anonymous Authentication Service. The user has two option, ____ or ____.User name and Password, Globally unique ID
  38. 38The user has selected Globally unique ID so is asked to enter it. On enter, a ____, In theory the user could display a ____ on their device making it unnecessary to enter their globally unique ID as textQR code is drawn, QR code
  39. 39When Anonymous Authentication Service is associated with a mashup interface, the ____ can be modified as neededserver-side model operator
  40. 40When using mashup, you can strengthen security by using ____ or ____.Two Factor Authentication (2FA), One-Time Password (OTP)
  41. 41When you use the Create a case mashup interface sourced to an anonymous authentication service, and you want the user to be uniquely identified, the Create stage must begin by ____ before continuingexecuting a unique identification login procedure
  42. 42For business-to-business (B2B), the root class is ____. For business-to-customer (B2C), the root class is ____.PegaData-Organization, PegaData-Contact
  43. 43For a person contact, the most generic class name to use is ____. If there is a reason to specialize the class that is based on the contact’s role, data classes such as ____ or ____ that extend the generic class can be defined.ORG-APP-Contact, ORG-APP-Member, ORG-APP-Customer
  44. 44An ORG-APP-Contact ____ class can be extended, using pattern inheritance, to define an ____ class specifically used for self-service external accessconcrete, abstract
  45. 45A case can either be a ____ or a ____.one-to-one relationship (1:1), many-to-one relationship (M:1)
  46. 46When using the ____ action, the name of that alternative clipboard page is pyDisplayHarness. When the ____ action is used, the name of that alternative clipboard page is D_ContactSelfServiceEditable.Display a page, Create a case
  47. 47When using the Display a page action, the name of that alternative clipboard page is ____. When the Create a case action is used, the name of that alternative clipboard page is ____.pyDisplayHarness, D_ContactSelfServiceEditable
  48. 48For mashup, you can use the ____ circumstance template or perform circumstancing by using a property, such as ____, which is synonymous with the first option.pyIsMashup, pyCreatedByChannel
  49. 49For mashup, you also define sections that embed other sections; the visibility of those embedded sections is based on a ____ granted to the ____.privilege, persona
  50. 50Embedded section visibility can be controlled by using the ____ check box when adding the section to another sectionAssociated privileges
  51. 51Case type rules can only be circumstanced using a ____, not a ____text property, circumstance template
  52. 52In the ____ data transform of the case, the OOTB property ____ can be set equal to a value such as "Mashup" when ____ = true.pyDefault, pyCreatedByChannel, pxThread.isWebMashup
  53. 53The circumstanced case type does not need to show every stage that the base case has. At the end of the second stage (for example), the ____ can be removed. This is achieved by a ____ as well as a ____ that ____circumstancing property, declare trigger, utility shape, calls the activity of the declare trigger
  54. 54The ____ circumstance template is useful when applied to the ____ sectionpyIsMashup, pyCaseMainInner
  55. 55The drawback to using the pyIsMashup circumstance template for higher-layer application sections is that ____ because ____ = falsethose sections are not editable in App Studio, pxThread.isWebMashup
  56. 56A web page that embeds a mashup interface does not need to be retrieved from a web server to test the mashup interface. The same web page can be displayed by ____clicking on a web page HTML file
  57. 57Due to circumstancing, it is more difficult to simulate the ____ mashup action within a portal interface. The same rule cannot be circumstanced two different ways. If the ____ approach is used, the need to simulate the Create a case action is minimized. Getting the ____ section to display the way that a mashup user sees the section is ____. It can be problematic to use a ruleset override to allow a circumstanced version of the data transform override the base version in a different ruleset.Create a case, Associated privileges, pyCaseMainInner, difficult
  58. 58A consistent user experience is the most critical part of any application. Pega has ____ for use in ____ to create consistency across applications.design templates, UI sections
  59. 59The preferred approach is to define and use design templates for sections that have a common design pattern. The design templates should be ____, ____, and ____intuitive, design-driven, relevant
  60. 60The main focus of design templates is ____to define how and where content is placed
  61. 61You must manually convert ____ to design templates. A ____ needs to be created in the higher version, and the ____ option needs to be selected. The content is then ____.existing sections, section, Create section using a Design Template, copied over to the new section
  62. 62To identify which sections are using design templates, click ____, and then click the ____ tab. Sections that are using design templates can be edited in App Studio if the ____ check box is selectedConfigure > User Interface > Skins, interfaces and templates, Templates, Allow section to be edited at runtime
  63. 63You can change a template to another available template:Open the section, click 'Change'

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User has deleted their subject information Flashcards on User Experience (UX) Design, created by Deleted user on 14/09/2022.
Created by
Deleted user · Sep 2022
Updated
Sep 14, 2022
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13
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  • Created by Nika Houkes · Sep 4, 2022
  • Copied by Nika Houkes · Sep 14, 2022
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