Notes
62. People are Motivated by Autonomy
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62. People are Motivated by AUTONOMY
People like INDEPENDENCE!
People like to feel they're doing things on their own
People like to do things the way they want to do them, and when they want to do them
People often want to do things on their own instead of hiring an expert
WHY?
BECAUSE...
Autonomy motivates people, it makes them feel in control
The unconscious part of the brain likes to feel that it's in control
If you are in control, then there is less likelihood that you'll be in danger
THE "OLD BRAIN" is all about keeping you out of danger
CONTROL=KEEP OUT OF DANGER=DO IT YOURSELF=
MOTIVATED BY BEING AUTONOMOUS!
THEREFORE...
If you want to increase self-service-----------------------------MAKE SURE YOUR MESSAGING IS ABOUT HAVING CONTROL AND BEING ABLE TO DO IT YOURSELF!
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- User has deleted their subject information Note on 62. People are Motivated by Autonomy, created by Deleted user on 26/03/2017.
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- Deleted user · Mar 2017
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- Mar 26, 2017
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- Created by Natalia Vera · Mar 9, 2017
- Copied by Natalia Vera · Mar 26, 2017
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