Quiz
HRM- Fall 2014
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Questions in this quiz (30)
1Which of the following is the most commonly used selection tool?
- A
telephone reference - B
reference letter - C
interview - D
personality test - Ework sampling technique
- A
2Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?
- Awork sample simulation
- B
writing test - C
interview - D
reference check - E
arbitration
- Awork sample simulation
3When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries, it is called a(n) ________ interview.
- Averbal
- Bgroup
- C
selection - D
benchmark - E
background
- Averbal
4Which type of interview follows a performance appraisal and primarily addresses an employee's performance rating?
- A
selection - Bappraisal
- C exit
- Ddirective
- Estructured
- A
5Which of the following is an advantage of using a nondirective format when interviewing job candidates?
- Aprovides benefits information
- B allows candidates to ask questions
- C uses a manager's time more effectively
- Dpursues points of interest as they develop
- E
scores and compares candidates with consistency
- Aprovides benefits information
6Which of the following terms refers to a procedure for providing new employees with basic background information about the firm?
- A recruitment
- B selection
- C orientation
- Ddevelopment
- E arbitration
- A recruitment
7Which of the following terms refers to helping new employees appreciate the values and culture of a firm?
- A onboarding
- B outsourcing
- Corganizing
- D offshoring
- Eoutplacing
- A onboarding
8If an employer fails to train an employee adequately and an employee subsequently harms a third party, the court could find the employer liable for ________.
- Anegligent hiring
- Bdiscrimination
- C negligent training
- D occupational fraud
- E hazardous training
- Anegligent hiring
9The first step in a training program is to ________.
- A assess the program's successes or failures
- Bpresent the program to a small test audience
- Cdesign the program content
- D conduct a needs analysis
- Eestimate the program's budget
- A assess the program's successes or failures
10What is the second step in the training process?
- Aevaluating the program's successes or failures
- Bpresenting the program to a small test audience
- Cdeveloping specific training objectives
- D
identifying specific skills of the job - E training the targeted group of employees
- Aevaluating the program's successes or failures
11Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?
- Arecruitment
- Bemployee selection
- Cperformance appraisal
- D employee orientation
- Eorganizational development
- Arecruitment
12The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to ________.
- Aapply for managerial positions
- B remove any performance deficiencies
- C
revise their performance standards - D
enroll in work-related training programs - E change their peer evaluation procedures
- Aapply for managerial positions
13Which of the following is NOT one of the recommended guidelines for setting effective employee goals?
- Aassigning specific goals
- Bassigning measurable goals
- Cassigning challenging but doable goals
- D administering consequences for failure to meet goals
- Eencouraging employees to participate in setting goals
- Aassigning specific goals
14SMART goals are best described as ________.
- A specific, measurable, attainable, relevant, and timely
- Bstraightforward, meaningful, accessible, real, and tested
- C
strategic, moderate, achievable, relevant, and timely - Dspecific, measurable, achievable, relevant, and tested
- Esupportive, meaningful, attainable, real, and timely
- A specific, measurable, attainable, relevant, and timely
15 All of the following are reasons for appraising an employee's performance EXCEPT ________.
- A assisting with career planning
- Bcorrecting any work-related deficiencies
- Ccreating an organizational strategy map
- Ddetermining appropriate salary and bonuses
- E making decisions about promotions
- A assisting with career planning
16Which of the following terms refers to educating, instructing, and training subordinates?
- Amentoring
- Bcoaching
- Cappraising
- D grading
- Erecruiting
- Amentoring
17The process of advising, counseling, and guiding employees is known as ________.
- Acoaching
- Bappraising
- Cassessing
- Dmentoring
- Etraining
- Acoaching
18________ focuses on helping an employee make long-term career plans, while ________ addresses an employee's short-term job skills.
- AMentoring, coaching
- BCoaching, mentoring
- CRecruiting, coaching
- D Recruiting, mentoring
- EMentoring, recruiting
- AMentoring, coaching
19Employment coaches and mentors can improve their interpersonal communication skills with all of the following techniques EXCEPT ________.
- Alistening for total meaning
- Bencouraging the speaker to talk
- Cfinishing the speaker's sentences
- D considering potential distractions
- Ebeing consistent both verbally and nonverbally
- Alistening for total meaning
20 Which of the following terms refers to the lifelong series of activities that contribute to a person's career exploration, establishment, success, and fulfillment?
- Aorganizational development
- Bperformance management
- Ccareer development
- Dcareer management
- Ecareer planning
- Aorganizational development
21Frederick Taylor referred to the tendency of employees to work at the slowest pace possible and to produce at the minimum acceptable level as ________.
- A social loafing
- B systematic soldiering
- Chuman nature
- Dgroup shift
- Egroup norms
- A social loafing
22A management approach based on improving work methods through observation and analysis is known as ________.
- A
strategic management - Bscientific management
- C management process
- Dmanagement by objectives
- Eperformance management
- A
23 Which of the following terms refers to an incentive plan that ties a group's pay to the firm's profitability?
- Apiecework
- B variable pay
- Cpay-for-performance
- Dmerit pay
- Esales commissions
- Apiecework
24Which of the following terms refers to an incentive plan in which a person is paid a sum for each item he or she makes or sells, with a strict proportionality between results and rewards?
- Amerit pay
- Bvariable pay
- Cstraight piecework
- Dstraight hourly pay
- Estandard hour plan
- Amerit pay
25With which of the following can an executive not profit until the stock makes significant gains?
- Aperformance share
- Bindexed options
- Cphantom stock
- Drestricted stock
- Epremium priced options
- Aperformance share
26Which term refers to payments companies make in connection with a change in ownership or control of a company?
- Apension
- Bgolden parachute
- Cretirement bonus
- Dconsulting fee
- Estock option
- Apension
27When developing a structured situational interview, the first step in the process is to ________.
- Acreate interview questions
- Bcreate benchmark answers
- C rate the job's main duties
- D
write a job description
- Acreate interview questions
28All of the following will most likely improve the structure of an interview EXCEPT
- A using a standardized interview form
- B asking candidates to describe themselves
- C using the same questions for all candidates
- D rating candidate answers against a scale
- A using a standardized interview form
29Kevin is interviewing for a position as a public relations specialist in a communications firm. He first meets with the HR manager. Afterwards, he meets with the department manager. Finally, he meets with the company president. Kevin is most likely experiencing a ________ interview.
- A serial
- Bboard
- Cmass
- Dpanel
- A serial
30What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client. How would you proceed?"
- A stress
- B situational
- Cbehavioural
- D puzzle
- A stress
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- Description
- Quiz on HRM- Fall 2014, created by Nakita Braveboy on 30/11/2014.
- Author
- Nakita Braveboy
- Language
- English
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