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Quiz 2

rubenetulodii 25 questions

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Questions in this quiz (25)

  1. 1Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $136.5 billion in assets as of March 31, 2015.
    1. ATrue
    2. BFalse
  2. 2System used to gain access to CFG environment. Contains all tools needed to service callers.
    1. ACitrix
    2. BXenApp
    3. CActive Directory
    4. DActive Role Server (ARS)
  3. 3CFG's Active Directory environment. SD no longer has access to reset passwords here but we still have view access to aid us in troubleshooting. Passwords for AD are now reset in the system called ARS.
    1. AAD Web Tool
    2. BActive Directory
    3. CTouchpoint
    4. DCitrix
  4. 4Top 3 Browsers used as of today?
    1. AChrome
    2. BFirefox
    3. CInternet Explorer
    4. DSafari
  5. 5CFG Back Office Support Calls come from CFG users who work from Banking Divisions of Citizens Financial Group.
    1. ATrue
    2. BFalse
  6. 6During Branch Support Calls, agents are expected to talk with:
    1. ATellers
    2. BTeller Managers
    3. CBankers
    4. DBanker Managers
  7. 7Branch Machines do have Shared Drive Access.
    1. ATrue
    2. BFalse
  8. 8Once machine is booted up only application the user will see is the Retail Page.
    1. ATrue
    2. BFalse
  9. 9Naming Standard for ALL workstations:
    WPWKIL001129800 (IL - ____________)?
    1. AIllinois
    2. BIndiana
    3. CIdaho
    4. DIndia
  10. 10_______________________ is a Web Based Application used by bankers to open accounts, such as checking, savings, and Certificate of Deposits.
    1. AActive Directory
    2. BARS
    3. CTouchpoint
    4. DRetail Home Page

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Description
Week 3 of IBM Training
Language
English
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