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IGCSE Business - Organisational Structures Quiz

Michelle Parker 10 questions Updated 19 Jun 2021

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Questions in this quiz (10)

  1. 1An organisational structure is how a business organises its staff to represent the different layers of management.Image for question 1
    1. ATrue
    2. BFalse
  2. 2An organisational structure is how a business organises its staff to represent the different [blank_start]layers[blank_end] of management. This information can be displayed in the form of a [blank_start]chart[blank_end]. There are two main types of organisational structure used in businesses – hierarchical (or tall) and [blank_start]flat[blank_end].Image for question 2
    1. Alayers
    2. Btypes
    3. Cchart
    4. Dgraph
    5. Eflat
    6. Fwide
  3. 3Hierarchical Structure

    A [blank_start]hierarchical[blank_end] structure is often also referred to as a ‘[blank_start]tall[blank_end]’ organisational structure. A hierarchical structure has many [blank_start]layers of management[blank_end], and businesses with this structure often use a ‘[blank_start]top-down’[blank_end] approach with a long chain of [blank_start]command.[blank_end] In a hierarchical structure, managers will have a narrow span of control and a relatively small number of [blank_start]subordinates[blank_end] (staff).    Image for question 3
    1. Ahierarchical
    2. Btall
    3. Clayers of management
    4. Dtop-down’
    5. Ecommand.
    6. Fsubordinates
  4. 4Flat Structure
    A flat structure is an organisational structure with only a [blank_start]few[blank_end] layers of management. In a flat structure, managers have a [blank_start]wide span[blank_end] of control with more [blank_start]subordinates[blank_end], and there is usually a short chain of [blank_start]command[blank_end]. Flat organisational structures are commonly used by [blank_start]smaller[blank_end] businesses or those adopting a more modern approach to management.    Image for question 4
    1. Afew
    2. Bwide span
    3. Csubordinates
    4. Dcommand
    5. Esmaller
  5. 5Key terms in organisational Structure
    There are a number of key terms that apply to organisational structures:

    [blank_start]Span of Control[blank_end] - the number of staff that a manager has responsibility for

    [blank_start]Chain of Command[blank_end] - the route by which instructions and communications flow from the top to the bottom of a business, explaining who is answerable to whom

    [blank_start]Delayering[blank_end] - a process where a business removes layers of its management to make its structure more flat

    [blank_start]Delegation[blank_end] - a process where tasks are given to members of staff, where often managers give tasks to employees further down the chain of command

    [blank_start]Subordinates[blank_end] - members of staff below a manager in the chain of command    Image for question 5
    1. ASpan of Control
    2. BChain of Command
    3. CDelayering
    4. DDelegation
    5. ESubordinates
  6. 6Businesses usually use two main forms of management, calledImage for question 6
    1. Abottom and top
    2. Bcentralised and decentralised
    3. Ctop down and bottom up
  7. 7Businesses with a centralised management style can often be slow to respond to changes in the business environment or local changes near their branches.

    ADVANTAGES of a centralised management structure include:
    (select the 3 correct responses)    Image for question 7
    1. Ait can demotivate employees
    2. Bconsistency across the business
    3. Cthe business has clear direction
    4. Dthe chain of command and accountability are clear
    5. Eit may lower productivity
  8. 8Decentralised Management Structure

    A decentralised approach is where a business [blank_start]allows[blank_end] decisions to be made by managers and [blank_start]subordinates[blank_end] further down the chain. This structure provides staff with [blank_start]more[blank_end] decision-making responsibilities. For example, individual stores or departments may make decisions on [blank_start]staffing[blank_end] levels, which products and services to offer for sale, and pricing.

    Businesses with a [blank_start]decentralised[blank_end] management structure can often respond [blank_start]quickly[blank_end] to changes in the business environment and the local area.    Image for question 8
    1. Aallows
    2. Bdisallows
    3. Csubordinates
    4. Dshareholders
    5. Emore
    6. Fless
    7. Gstaffing
    8. Hfunding
    9. Idecentralised
    10. Jcentralised
    11. Kquickly
    12. Lslowly
  9. 9DISADVANTAGES of a decentralised management structure include:
    (select the 3 correct answers)    Image for question 9
    1. Amay negatively impact sales and overall business performance, eg because of ineffective decisions by managers lower down the chain
    2. Bconsistency is not achieved across the business
    3. Cmotivation is improved
    4. Dmanagers can make ineffective decisions
    5. Eit may lower productivity
  10. 10Businesses with a decentralised management structure can often respond quickly to changes in the business environment and the local area.Image for question 10
    1. ATrue
    2. BFalse

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Description
Organisational Structure Quiz
Language
English
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193
History
Created on 19 Jun 2021 · updated on 19 Jun 2021
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