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A+ final study guide
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Questions in this quiz (90)
1A tower case conserves space since it can double as a monitor stand
- ATrue
- BFalse
2functions that used to be provided by expansions cards are more often found as onboard ports todday
- ATrue
- BFalse
3hard drives have three connections for cables: one for reading data, one for writing data, and one for power
- ATrue
- BFalse
4Which type of port transmits both digital audio and digital video with a single connector?
- AS-video
- BDVI
- CVGA
- DHDMI
5which of the following is NOT true of a motherboard?
- Ahas slots for DIMMs
- Balso called a system board
- Chas a CPU socket
- Dhas a heat sink on the PCIe slots
- Ahas slots for DIMMs
6Which of the following is most likely to be installed in a PC, is considered primary storage, and has Windows 7 installed on it?
- Ahard disk drive
- Boptical drive
- Cfloppy drive
- Dtape drive
7If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power?
- A8
- B4
- C2
- D5
8which type of electrical current is used to transmit electricity to our homes and workplaces?
- Adirect
- Balternating
- Coscillating
- Dhybrid
9What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched?
- APOST card
- BROM module
- CBIOS memory
- DCMOS firmware
10Which general purpose tool can measure characteristics of electricity in a variety of devices?
- APOST card
- Bcable tester
- CMultimeter
- Dloopback plug
11To what should you normally clip the ground bracelet before you work inside the computer case?
- A the top of the power supply
- Bthe side of the computer case
- Can AC outlet
- Dthe grounding plug on the power cord
12What do you call a connector on a motherboard that consists of pins that stick up from the board?
- A pin array
- Bsocket
- Cjumper
- Dheader
13Which of the following is true about installing the motherboard and connecting power?
- A4-pin power cord supplies supplemental power to the processor
- Byou can use an adapter to convert two 6-pin connectors to a PCIe connector
- C there are typically three screw sets that hold the motherboard to the case
- D the P1 connector is used for PCIe devices
14Along with the processor, what other device is the highest heat producer in the system?
- A video card
- Briser card
- CBIOS chip
- Ddisk controller
15Under what circumstance is a liquid cooling system most likely used?
- A overclocking
- Bonboard graphics controller
- Cdual-core processing
- Dmultiple hard disks installed
16If your computer is in a dirty, dusty environment, what tool should you use periodically to prevent overheating?
- Acompressed air
- Bwet cloth
- C chip extractor
- Dall-purpose cleaner
17What determines the physical size of a power supply and the placement of screw holes?
- Anumber of connectors
- Bwattage rating
- Cform factor
- Dmanufacturer
18Which of the following is true about fans in the computer system?
- Athey are not found in the power supply case
- B they’re usually not needed if your room is cool enough
- Clarger fans tend to run quieter
- Dthey always run at a fixed speed
19Which technology may require that you purchase a power supply that specifically supports that technology?
- ADIMM
- BUSB
- CPCI
- DSLI
20Which of the following is a consideration when purchasing a power supply with the correct wattage?
- Amotherboards with CPU tend to draw about the same as a SATA drive
- B the power supply should be rated 30% higher than your needs
- Cfans draw as much power as a video card
- DDIMMs draw the most power
21Which of the following is the smallest motherboard form factor?
- ANLX
- BMicroBTX
- CMicroATX
- DFlexATX
22Which Intel CPU socket is discontinued?
- ASocket 478
- BLGA1155
- CSocket H
- DLGA2011
23What type of socket ensures that even force is applied to the processor when it is being installed in the socket?
- ALGA
- BAM3
- CZIF
- DFM2
24Which of the following is a technology that allows for multiple video cards to work together in one system?
- AeSATA
- BNehalem
- CFirewire
- DCrossFire
25What was the AGP bus designed specifically for?
- Adisk controllers
- BCPU sockets
- Cvideo cards
- Dmemory slots
26Where do today’s computers store almost all motherboard configuration data?
- ACMOS RAM
- BSolid State Disk
- CBIOS ROM
- DDIMM RAM
27If you need to reset the BIOS password on a motherboard and the instructions say to make sure jumper J1 is open, what should you do?
- Astart the computer and enter BIOS setup mode
- B boot Windows and start the BIOS password reset utility; choose option J1
- Copen the case and remove the cover from a set of pins marked J1.
- Dunplug the computer and install the loopback connector from the port labeled J1
28Which of the following represents a method for accessing the BIOS setup program?
- Apress a key during the BIOS POST
- Bboot to the BIOS setup floppy disk
- C boot Windows and go to Control Panel
- Dset a motherboard jumper and start the computer
29What is a possible remedy if your system hangs at odd time or during the boot?
- Aremove the TPM chip
- B format the hard disk
- Cflash the BIOS
- Dinstall new CMOS RAM
30At what point during the motherboard installation should you install the motherboard drivers?
- Abefore applying power for the first time
- Bonly if you get a blue screen of death when Windows boots
- Cafter Windows successfully boots
- D after the POST successfully completes
31What is the general name of the processor feature that AMD calls HyperTransport?
- Avirtualization support
- Bintegrated graphics
- Cmulti-core processing
- D multithreading
32Which Intel processor technology interconnects the processor, chipset, and wireless network adapter as a unit, improving laptop performance?
- ACeleron
- BCentrino
- CCore i5
- DPentium
33What is the most likely result of a correctly installed processor, but an incorrectly installed cooler?
- A powers on, but nothing else happens
- BBIOS setup does not recognize the processor correctly
- Cboot process begins, but system suddenly turns off after a short period
- D system does not power on at all
34Which type of memory is the main memory installed as DIMMs on a motherboard?
- ADRAM
- BFlash RAM
- CSRAM
- DCMOS RAM
35What unit of measurement is used for DIMM read and write times?
- Apicoseconds
- Bnanoseconds
- Cmicroseconds
- Dmilliseconds
36Which of the following statements is NOT true when setting up dual channeling?
- Aa pair in a channel must be equally matched in size, speed and features
- Bif you have two pairs installed in two channels, all four DIMMs must match
- Cif two DIMM slots do not have matching pairs, single-channeling will be used
- D each channel runs independently of the other channel
37DIMMs used in servers can provide additional reliability if they use which of the following technologies?
- Adual ranked
- BECC
- CEDO
- DPC3
38What technology in a DIMM informs the BIOS of the module’s size, speed, voltage, and data path width?
- ADDR
- BBuffers
- CSPD
- DECC
39Which of the following memory configurations definitely will not work when populating a motherboard with DIMMs?
- A leaving a slot unpopulated
- Bmixing unbuffered with registered
- Cmixing memory speeds
- Dusing two different manufacturer’s memory
40Which of the following is NOT a necessary precaution when installing memory modules?
- Ause a ground bracelet
- B don’t stack modules on top of each other
- Ctest the motherboard for residual electrical charges
- Dunplug the computer
41Which hard drive technology is used to predict when a drive is likely to fail?
- AS.S.D
- BN.A.N.D.
- CS.M.A.R.T.
- DE.E.P.R.O.M.
42Which of the following is true about disk drive interfaces?
- ASATA is the older and slower technology
- Bthe ATAPI standard was developed for optical SATA drives
- CPATA allows for two connectors on a motherboard
- Dfour IDE drives can be connected to a single 80-pin data cable
43Which SATA standard provides a transfer rate of 3 Gb/sec?
- ASATA2
- BSATA3
- CSATA1
- DSATA4
44What should you keep in mind when installing hard drives?
- Aa PATA drive has master and slave settings
- Byou need to connect power to both connectors on SATA drives
- C jumpers on SATA drives determine the primary and secondary drive
- DPATA and SATA won’t be found on the same motherboard
45Which is true about installing a PATA drive?
- A each IDE cable has four connectors for drives
- Beach IDE channel supports a single drive
- Ca motherboard can support up to four EIDE devices
- Dyou need to set the jumpers to Master when you have only one drive
46Which of the following is true about hardware RAID?
- Ait’s best to install Windows first and then create the RAID array
- BMicrosoft recommends only using software RAID for the Windows volume
- Cyou can only create a RAID 0 or a RAID 5 with hardware RAID
- DRAID controllers have their own BIOS
47Which interface is not typically used for an internal tape drive?
- A FireWire
- BPATA
- CSCSI
- DSATA
48How is data stored on magnetic tape?
- Ain random access form
- Bin parallel
- Cas optical bits
- Dsequentially
49How much data does a 3.5” floppy disk drive hold?
- A 1.44 MB
- B1440 MB
- C144 KB
- D14.4 GB
50What does a twist in a 34-pin data cable mean?
- Athe cable has been damaged
- Bit should be connected to the primary IDE drive
- Cit indicates drive A:
- D it is used for USB floppy
51Which of the following is a basic principle that applies to both internal and external devices?
- A for most installations, install the device first, then the device driver
- Bwhen connecting a faster device to a slower port, the port adapts to the speed of the device
- C if you have multiple devices to install, it’s best to install them at the same time
- Dsome devices don’t require a software component for them to work properly
52Which of the following is true about installing a new device?
- AVista drivers never work with Windows 7
- B mouse may not require an additional device driver installation
- C32-bit drivers can be installed in a 64-bit OS
- D 64-bit drivers can be installed in a 32-bit OS
53What happens when a flash memory card is installed in a slot and it is recognized by Windows?
- AWindows automatically partitions and formats the device
- Bthe files are copied from the device to your Documents folder
- Ca drive letter is assigned to the device and you can see it in Explorer
- Da window appears prompting you to initialize the device
54Which of the following might be the cause of a black screen right after you install a new video card?
- Ayou installed the video card in the wrong slot
- Bthe video card has insufficient RAM
- Cthe onboard video is not disabled in BIOS
- Dno video card is detected
55What do you need to do for Device Manager to display nonpresent devices?
- A reboot the system in Safe Mode with Networking
- Bin Device Manager, click Advanced, then click All Devices
- C in Device Manager, click View, then click Nonpresent devices
- Dcreate and set an environment variable
56Which monitor characteristic is the distance between adjacent dots on the screen?
- Arefresh rate
- Bpixel pitch
- C viewing angle
- Dnative resolution
57Which slot type would you install a video card in to get the best performance?
- APCI
- BISA
- CAGP
- DPCI-e
58Which of the following is a requirement for supporting the Aero user interface?
- Aat least 128 KB video memory
- B DirectX 9 or higher
- CWindows XP with SP3
- Dan HDMI video port
59Which file system is used by large-capacity USB and memory cards?
- AFAT16
- BNTFS
- CexFAT
- DCDFS
60Which type of removable storage media can provide up to 2 TB of storage?
- ASDXC
- BSDHC
- CCFII
- DSD
61If you make a mistake that makes the problem worse, it’s best to hide the problem until you can resolve it or until you have left the customer site.
- ATrue
- BFalse
62Once you feel like you have resolved a problem, politely tell the customer the job is finished, and go on your way.
- ATrue
- BFalse
63Which job role works on site, closely interacting with users, and is responsible for ongoing PC maintenance?
- AHelp-desk technician
- BPC service technician
- CBench technician
- DPC support technician
64Which of the following is defined as a record of a call for help with a computer problem?
- Aonline help database
- Bexpert system
- Cticket
- Dtoken tracker
65Which of the following involves assigning a problem to those higher in the support chain?
- Aresponsibility passing
- Bissue resolution
- Cproblem escalation
- Dticket logging
66When working with co-workers and supervisors, which of the following is a good practice?
- Aif you have a problem with a co-worker, first discuss it with other co-workers
- Bnever tell your boss you can’t take on a new project, even if it’s beyond your skills
- Cif you need to give bad news or criticism, use email to lessen the blow
- Dbe professional by putting business matters over personal matters
67Which of the following is true about dealing with software and other digital content?
- Athe right to copy software belongs to the creator of the work
- Ba software license gives you and one other designated person the right to install and use the software
- Cif you purchased software, then you own it and can do what you like with it
- Dyou are prohibited from making a copy of software under any circumstances
68Which of the following is documentation that includes what, when, and from whom evidence was collected, the condition of the evidence, and how it was secured?
- Apaper trail
- Bchain of custody
- Cpath of possession
- Devidence track
69Which of the following is NOT an important principle to consider when customizing a system?
- Aconsider hardware compatibility
- Bensure your company can supply all parts
- Cmeet application requirements
- Dbalance functionality and budget
70Which of the following is likely to be a requirement for a high-end CAD/CAM workstation?
- Aa single-core processor with a large cache
- Ba PATA hard drive running at least 5400 RPM
- Ca moderate video card to balance the pricing on the entire system
- Da motherboard with quad channels for memory and numerous memory slots
71A problem with virtual networks is that data transmitting through them cannot be encrypted and therefore is not secure.
- ATrue
- BFalse
72What is the name of a 32-bit or 128-bit number that is used to identify a device?
- AIP address
- Bprotocol number
- Cport number
- DIP version
73How are IP addresses available to the Internet classified?
- Anon-routable
- Bprivate
- Cstandard
- Dpublic
74Which type of IP address is configured by a server when a device first initiates a connection to the network?
- Adynamic
- Bdefault
- Cstatic
- Dconfigured
75Which command can be used to display TCP/IP configuration information and refresh the IP address?
- Amsconfig
- Bipconfig
- Cnetstat
- Dnetcfg32
76Using a ______________, packets are delivered to a single node on a network.
- Aanycast address
- Bmulticast address
- Cunicast address
- Ddefault gateway address
77The solution for securing private data traveling over a public network, such as the Internet, is a _________.
- Avirtual prevention network
- Bvirtual private network
- Cpublic encrypted network
- Dprivate encrypted network
78Which utility can be used to automatically diagnose a problem with a network connection?
- Acontrol panel
- Bmy network places
- Cwindows network diagnostics
- Ddevice manager
79What is used to identify a wireless access point?
- Asecure key
- BSSID
- Cnetwork ID
- DMAC address
80What is it called when a router is configured to open or close certain ports so they can or cannot be used.
- Aport triggering
- Bdemilitarized zone (DMZ)
- Cport forwarding
- Dport filtering
81A WLAN covers a large geographical area and is made up of many smaller networks.
- ATrue
- BFalse
82Phone cords are a type of twisted-pair cable and use an RJ-45 connector.
- ATrue
- BFalse
83Which of the following network types covers a large campus or city?
- AWAN
- BPAN
- CMAN
- DWLAN
84What type of network can you set up to share files if you have two laptops with wireless NICs but there is no Wi-Fi hotspot available?
- Ainfrastructure network
- Bad hoc network
- Cring network
- Dhybrid network
85Which network technology that is used to connect to the Internet has a maximum speed of 44 Mbps, uses dedicated lines, and is used by large companies?
- ASDSL
- BT3
- COC-3
- Dfast ethernet
86What is the unit of information called when a network adapter adds the source and destination MAC address to the segment of data before it is transmitted on the network?
- Asegment
- Bpacket
- Cframe
- Dbit
87What type of device do you need if you want to connect two network segments together such as a wireless network and a wired network?
- Ahub
- Bbridge
- Crepeater
- DNAS
88What device should you consider if you want to have access to hard drives via an Ethernet connection?
- AVoIP
- BAP
- CRAID
- DNAS
89Which of the following provides multiple network ports for cables that converge in an electrical closet?
- Aterminal adapter
- Bloopback port
- CRJ-45 Jack
- Dpatch panel
90What’s the first thing you should do to troubleshoot a network problem related to hardware?
- Acheck the indicator lights
- Buse a loopback plug
- Ctest with a network cable
- Duse a different cable
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- Quiz on A+ final study guide, created by Amanda Spies on 17/09/2015.
- Author
- Amanda Spies
- Language
- English
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- History
- Created on 17 Sep 2015 · updated on 6 Apr 2018
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