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InnoVentions 2 questions Updated 19 Feb 2016

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Questions in this quiz (2)

  1. 1Is Service Design
    1. AA Process-Centred Approach
    2. BA User-Centred Approach
  2. 2Which of the following statements are true?
    1. AService Design aims to increase customer loyalty
    2. BService Design thinking is only needed after implementation of services
    3. CService Design involves only the management in its processes
    4. DService Design is a User-Centred approach to designing products and services, aiming to give
      the User a unique and memorable experience as well as optimising the business processes.

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Description
Service Design Quiz on Untitled, created by InnoVentions on 16/06/2015.
Language
English
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Created on 16 Jun 2015 · updated on 19 Feb 2016
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