Quality Management and TQM notes
12 notes by 12 users
This Quality Management and TQM notes page gathers a small set of community-made notes, from quality definitions to Ishikawa diagrams and quality costs. University students and professional candidates can study quality concepts and tools, while teachers can find material for lessons. The notes span university and professional study. Choose a topic and start reading.
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- Quality Concepts and Dimensions45
- History of Quality Management11
- Quality Gurus and Philosophies70
- Quality Management Principles18
- Cost of Quality22
- Quality Management Systems and Models31
- ISO 9000 and Quality Standards51
- Quality Planning and Quality Function Deployment26
- Quality Assurance and Quality Control24
- Quality Audits and Corrective Actions16
- Quality Tools and Techniques79
- Continuous Improvement and Lean22
- Six Sigma and Statistical Process Control28
Notes
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CALIDAD - created from Mind Map FUNDAMENTALS OF QUALITY QUALITY GURUS DEMING CYCLE
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Ishikawa Diagrams Introduction to Ishikawa Diagrams Also sometimes known as fishbone diagrams or herringbone diagrams Benefits: Shows the causes of an event Demonstrates where quality issues might arise Allows management to determine w...
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QUALITY MANAGEMENT - created from Mind Map 1. Definition: Khurram Hasmi(2007) describe TQM as a philosophy that integrates all functions of an organisation such as Marketing, Finance and Customer Service to meet all needs of customers and organisations objecti...
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Lean Six Sigma - created from Mind Map Compromize Set of power full tools and reducing variations Lean Six Sigma
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1_ISO - 9001 - created from Mind Map Organizational context Leadership Planning
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INTRODUCTION TO QUALITY - created from Mind Map Definitions : The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs’ –ANSI/ASQ Quality Dimensions Needs for Quality
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QUALITY MANAGEMENT - created from Mind Map Specialized language Continuous Improvement well-defined and recognisable linguistic corpu
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Sin título - creado desde un Mapa Mental The soul of a company is to develop and market new products with minimum cost and time and maximum quality the ISO standard is a key to complying with regulatory requirements and leading to good management practices T...
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Aluminium tubes - creado desde un Mapa Mental DOCUMENTATION HYGIENE AND SAFETY SPECIFICATIONS MANAGMENT
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1_Quality Circles - created from Mind Map Awareness and conviction of the address Designing a road map for developing the implementation process. Formation of the supporting organizational structure
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Costs of Quality (COQ) Quality Control Costs (Costs necessary to achieve high quality) QUality Failure COsts (Cost consequences of poor quality) Prevention Costs
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What is Quality? - created from Mind Map 2 perspectives BUT Customer’s satisfaction;
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About quality management and tqm notes
GoConqr OriginalQuality Management and TQM notes
These notes cover quality definitions, Lean Six Sigma, quality circles and the costs of quality. Some were created from mind maps, so they present topics as connected points. The notes on ISO 9001 cover areas including leadership, planning, operation and improvement.
How to study with the notes
For an introduction, start with the notes on quality definitions and dimensions. Then read Ishikawa Diagrams for an example and steps for building a diagram. Costs of Quality (COQ) separates quality control costs from failure costs and introduces prevention and appraisal costs.
As you read, summarize each section in your own words and connect it to a topic you are studying. If you want to see ideas arranged visually, switch to a mind map on the unit page. A quiz can help you check what you remember after reading. Pick a set of notes that matches your current topic and explore it.
Frequently asked questions
Which notes are a good place to start?
The notes on the introduction to quality are a useful starting point because they cover definitions, dimensions and the need for quality. From there, Ishikawa Diagrams gives you steps and an example of a specific tool, while Costs of Quality (COQ) introduces categories of quality costs.
What topics do these notes cover?
The collection includes notes on ISO 9001, Lean Six Sigma, quality circles and quality management. Ishikawa Diagrams covers how to build a diagram and includes an example. Costs of Quality (COQ) covers prevention and appraisal costs, as well as quality failure costs.
Are the notes free to use?
Yes. Every resource listed here is free to open and study without an account. The notes were made by GoConqr users, rather than by GoConqr. A free account can also save your quiz scores and let you make your own quizzes, mind maps, flashcards and notes.