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Test

Principles of Marketing, 4th Canadian Edition

Juls Castro 21 preguntas

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Preguntas del test (21)

  1. 1Understanding the needs of the customer
    1. ANeed
    2. BMarketing
    3. CProduct orientation
    4. DSales orientation
  2. 2state of being where we desire something that we do not possess but yearn to acquire
    1. Aneed
    2. Bmarketing
    3. Cproduct orientation
    4. Dsales orientation
  3. 3[blank_start]____________[blank_end] focus on a manufacturing and production quantity in which customers are meant to choose based on what is most abundantly
    1. Aproduct orientation
  4. 4[blank_start]_____________[blank_end]hard selling to the customer, who has greater choice thanks to more competition in the marketplace
    1. ASales orientation
  5. 5[blank_start]__________[blank_end] a strong emphasis on the marketing concept and development of a more comprehensive approach to understanding the customer
    1. Amarketing company orientation
  6. 6[blank_start]_____________[blank_end]looking not only at the customer but expanding marketing efforts to include aspects from the external environment that go beyond a firm's customers, suppliers, and competitors.
    1. Asocial marketing orientation
  7. 7buyer's evaluation of a good or service in terms of whether it has met their needs and expectations
    1. Acustomer satisfaction
    2. Brelationship marking
    3. Ccustomer value
    4. Dexchange
  8. 8a strategy that focuses on keeping and improving relationships with current customers
    1. Arelationship marking
    2. Bexchange customer satisfaction
    3. Ccustomer value
    4. Dneeds
  9. 9relates to the tangible and intangible aspects of a company's offering
    1. Aproduct
    2. Bprice
    3. Cplace
    4. Dpromotion
  10. 10refers to the quantifying of a value in exchange for a company's offering.
    1. Aprice
    2. Bplace
    3. Cpromotion
    4. Dproduct

Información

Descripción
Lamb, Hair, McDaniel, Boivin, Gaudet, Shearer
Idioma
English
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