Five Communication Responsibilities - Quiz 2

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Five Communication Responsibilities - Quiz 2
Joshua Haney
Test por Joshua Haney, actualizado hace más de 1 año
Joshua Haney
Creado por Joshua Haney hace alrededor de 9 años
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Resumen del Recurso

Pregunta 1

Pregunta
Which of the following internal roadblocks to effective listening is exemplified by the statement, "We’ve never done it that way before?"
Respuesta
  • Resistance to change
  • Halo effect
  • Hearing only facts and not feelings
  • Stereotyping

Pregunta 2

Pregunta
To help project your voice:
Respuesta
  • Shout so you can be heard over side conversations.
  • Talk faster, with long phrasing.
  • Sit down to relax your diaphragm and vocal cords.
  • Lower the pitch of your voice.

Pregunta 3

Pregunta
When presenting to an audience:
Respuesta
  • Imagine that you are talking directly to the person who is farthest away.
  • Avoid pausing because pauses make you appear unsure.
  • Use a monotone voice so individuals with limited English proficiency can follow.
  • Pace of the entire presentation the same, for consistency.

Pregunta 4

Pregunta
In most situations, it is better to use your natural voice rather than a microphone, even if a few people at the back of the room have trouble hearing you.
Respuesta
  • True
  • False

Pregunta 5

Pregunta
In most emergency situations, you will use __________ to communicate.
Respuesta
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