CHL Chapter 3 Quiz

Descripción

Iahcsmm (CHL Exam) Sterile Processing Test sobre CHL Chapter 3 Quiz, creado por william Hoover el 03/05/2017.
william Hoover
Test por william Hoover, actualizado hace más de 1 año
william Hoover
Creado por william Hoover hace alrededor de 7 años
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Resumen del Recurso

Pregunta 1

Pregunta
A standard used to compare and improve a department's own products or services by measuring them against specified standards.
Respuesta
  • Key Performance Indicator
  • Industry Standard
  • Best Practice
  • Benchmark

Pregunta 2

Pregunta
Activities or procedures that are successful in one situation and may be successful in a similar situation in another department or organization
Respuesta
  • Best Practices
  • Benchmarks
  • Recommended Practices
  • Industry Standards

Pregunta 3

Pregunta
A predetermined course of action that identifies a key activity and provides a general strategy: a written statement of intent
Respuesta
  • Procedure
  • Policy
  • Competency
  • Mission

Pregunta 4

Pregunta
The act of following identified regulations and standards.
Respuesta
  • Compliance
  • Accreditation
  • Plan,Do,Check, Act
  • Best Practices

Pregunta 5

Pregunta
The process of assigning authority to subordinates to do work that a manager at a higher organizational level would otherwise do.
Respuesta
  • Performance Improvement
  • Planning
  • Delegation
  • Democratic Management

Pregunta 6

Pregunta
Describes a person or department with a vested interest in the successful outcome of a product or service
Respuesta
  • Stakeholder
  • Risk Management/Manager
  • Quality Control Manager
  • Customer

Pregunta 7

Pregunta
A federal act that requires hospitals to provide emergency treatment to all individuals regardless of their insurance status or ability to pay
Respuesta
  • Emergency Medical Treatment And Labor Act (EMTALA)
  • Fair Care Standards Act (FCSA)
  • Medicaid (CMS)
  • Family Medical Leave Act (FMLA)

Pregunta 8

Pregunta
A strategy that uses open-ended questions during applicant selection, performance appraisal, and other interview to generate information that suggests interviewee reactions to specific situations is called a
Respuesta
  • Personal Performance-based interview
  • Behavioral-based interview
  • Behavior-mapping strategy
  • Predictive reaction strategy

Pregunta 9

Pregunta
The process that imposes restrictions on filling vacant positions to manage the costs associated with them
Respuesta
  • Position Control
  • Hiring Freeze
  • Attrition
  • Budget-Sensitive Hiring

Pregunta 10

Pregunta
An approach to budget preparation that requires planner to explain all expenses to provide justification for each line item funded with resources allocated accordingly
Respuesta
  • Real time allocation budget
  • Line Item Budget
  • Pay-as-you-go Budget
  • Zero-Based Budget
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