CHL Chapter 14 Quiz

william Hoover
Quiz by william Hoover, updated more than 1 year ago
william Hoover
Created by william Hoover almost 4 years ago
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Description

Iahcsmm Sterile Processing (CHL Exam) Quiz on CHL Chapter 14 Quiz, created by william Hoover on 10/05/2017.

Resource summary

Question 1

Question
Refers to studying your own facility's or department's process's to identify possibilities for improvement
Answer
  • External Bench-marking
  • Internal Bench-marking
  • Internal Best Practice
  • External Best Practice

Question 2

Question
The process of using a computer input device to load information from bar codes directly into a computer system
Answer
  • Optical Scanning
  • RFID
  • Data Load Input
  • EDI

Question 3

Question
Numerous machine readable rectangular bars and spaces arranged in a specific way to represent the numbers, letters, and other symbols to identify a product
Answer
  • Dot Matrix
  • Optical Scan
  • Data Code
  • Bar Code

Question 4

Question
External bench-marking roadblocks include all of the following EXCEPT
Answer
  • Varying scopes of service
  • Misconceptions about service
  • Administrators Misconceptions
  • Lack of computer technology

Question 5

Question
To identify and analyze best practices to discover areas of and processes for performance improvement
Answer
  • Performance Reviews
  • Bench-marking
  • Performance Improvements
  • Indicator Reviews

Question 6

Question
All bench-marking process's are helpful for CS departments
Answer
  • True
  • False

Question 7

Question
For bench-marking purposes most CS departments are similar enough to make comparisons
Answer
  • True
  • False

Question 8

Question
Bench-marking assessments can be useful to CS leaders for several reasons including all of the following EXCEPT
Answer
  • Measure current levels of performance within the department
  • Assess quality in efforts to reduce defects
  • Justify a budget increase
  • Train new and existing employees

Question 9

Question
Internal benchmarks do not provide the insights necessary to identify the need for specific changes
Answer
  • True
  • False

Question 10

Question
Activities or procedures that have been successful in another situation and that might be the best way to do something in one's own organization
Answer
  • Best Practices
  • Current Benchmarks
  • Bench-marking Indicators
  • Networking Comparisons
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