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Point 85

Descripción

When a problem occurs, it's important for people to have a way to handle the situation.
Alexandria Borruso
Diapositivas por Alexandria Borruso, actualizado hace más de 1 año
Alexandria Borruso
Creado por Alexandria Borruso hace más de 7 años
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Resumen del Recurso

Diapositiva 1

    Error-free Zone
    It is an impossible to create a system free of errors.

Diapositiva 2

    There are a number of ways you can prevent an error. Extensive Testing Thinking ahead Training Usability Research Clear Guidelines etc
    Mistakes Will Be Made

Diapositiva 3

    How to Handle an Error
    Create a message for the user and include the following: An explanation of what the user did What the problem is Instructions on how to correct the problem Information is written in plain language An example
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