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Training and Evaluation

Laura1226293 HRD Undergraduate Inglés 11 fichas

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  1. 1describe the training cycle model1. training needs analysis
    2.determine and design
    3.delivery and support
    4.evaluation and validation
  2. 2describe the value added training cycle and who created it1.establishing the partnership
    2.integrating planning and evaluation
    3.identifying training and learning needs
    4.agreeing learning principles and strategy
    5.designing and delivering training
    6.monitoring and evaluating outcomes
    (harrison 2009)
  3. 3what is evaluation in HRD?#evaluation of HRD is concerned with the results and outcomes following from the intervention
  4. 4what is ROI?expressed in economic terms return on investment
  5. 5what is ROE?the extent to which stakeholder expectations are met return on expectation
  6. 6describe kirkpatrick's 1994 modellevel 1 -learners reactions to the intervention
    level 2- the resulting increase in knowledge or capability
    level 3- changes in behaviour within the job role
    level 4- organisational effects from the learning intervention
  7. 7what are the issues with kirkpatrick's evaluation models?#is only really concerned with levels 1 and 2
    # 3 & 4 more difficult to complete and expensive
    #learner satisfaction levels are superficial as it does not tell you how much they have learnt
    #learners are participants not consumers
  8. 8name the three alternative evaluation models#warr et al 170 CIRCO, context, inputs, reactions and outcomes
    #pawson and tinley 1997 CMO context, methods and outcomes
    #kaplan and norton 1996 balanced score card
  9. 9how do organisations judge HRD value?#ROE
    #ROI
    #efficiency measure of the learning and development function
    #internal performance indicators and external benchmarks
  10. 10name for data collection methods#interviews
    #focus groups
    #online questionnaires
    #postal service
    #telephone survey
    #document analysis
    #observation of behaviour
  11. 11conclusions#evaluation is a strategic activity considered and planned for from the start of the design process
    #no single evaluation model or measures will suit all organisations but evaluation solely at kirkpatrick's levels 1& 2 is not sufficient

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Undergraduate HRD Fichas sobre Training and Evaluation, creado por Laura1226293 el 30/04/2015.
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Laura1226293
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