Fichas
Unit 3
Fichas del conjunto (27)
- 1Bait and switch- SLThe fraudulent practice of advertising and luring consumers to a store with promised products or services that then appear to be unavailable and replaced with higher priced items
- 2Bandwagon SLTrend that gains popularity and demand of products
- 3Better Business Bureau (BBB) SLgathers and reports information on business/service reliability and alerts and informs the public of its findings. Consumers can also file complaints with the BBB.
- 4Brand loyalty- SLConsumers become committed to a certain brand and make repeat purchases over time. Loyal customers will consistently purchase products from their preferred brands, regardless of convenience or price.
- 5Bundle Plan SLA pricing plan that combines two or more utilities that offers savings for the consumer (i.e. cable + internet + phone with same company)
- 6Commerce SLagency to further the interest of the local business
- 7Conserve SLto save or reduce
- 8Cost per Wear/Use- SLdivide total cost of item or service by how often it is used or worn to determine the true cost effectiveness of this purchase
- 9Electronic messaging SLAdvertising through the use of unsolicited texts, emails, and banners on web pages
- 10Energy Guide Label SLYellow sticker, required by law, which allows a consumer to compare the yearly cost to operate an appliance.
- 11Energy Star Label SLgovernment backed green and blue logo that shows outstanding energy efficiency.
- 12Extended warranty SLA warranty that is purchased and extends beyond the basic warranty usually giving more time and more coverage.
- 13Federal Trade Commission SLis an independent agency of the United States government, with a mission to promote consumer protection and eliminate and prevent monopolies.
- 14Food & Drug Administration – SLFood and Drug Administration – responsible for protecting the health of the public in the following areas: food, drugs, medical devices, cosmetics, tobacco, animal products
- 15Full warranty SLCovers all parts of a product but may have time limitations. The warrant is not valid for normal wear and tear or consumer misuse.
Home owner's insurance- Required coverage that provides p - 16Implied warranty SLA warranty that is not written but is implied that a product sold functions as it is intended
- 17Limited warranty SLA warranty that covers part of a product but not all. Example: might cover parts but not labor.
- 18Loss Leader- SLA product or service sold at a substantial discount in order to generate additional sales
- 19Phishing SLsending an electronic message falsely claiming to be a legitimate business for the purpose of gaining personal or financial information
- 20Pop-ups – SLa new web browser window that displays advertisements
- 21Predatory practices/lending- SLWhen lenders conduct business in ways that are deceptive. They may use several fraudulent, deceptive, or discriminatory methods, to lure the consumer into practice that could lead to financial ruin.
- 22Redress – SLmoney or other benefits that a consumer receives as fair compensation for a company’s mistake for remedy for wrong or loss
- 23Renter's insurance SLA type of insurance that covers the loss of a tenant's personal property as a result of damage or theft. A landlord's insurance does not cover a tenant's possessions.
- 24Rewards SLItems or perks that are earned by your purchasing history
- 25SPAM SLAdvertising messages received over e-mail or electronic messaging system that is unwanted
- 26Testimonials- SLStories told by happy consumers about a product or service that may influence others
- 27Utilities SL- Cost of running a home either rented or owned. Examples include: electricity, water, gas, and trash.
Información
- Descripción
- unit 3 vocab
- Creado por
- sethmledford · oct 2015
- Actualizado
- 14 jun 2016
- Visitas
- 13
- Etiquetas
- Valoración