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Unit 3

sethmledford Inglés 27 fichas

Fichas del conjunto (27)

  1. 1Bait and switch- SLThe fraudulent practice of advertising and luring consumers to a store with promised products or services that then appear to be unavailable and replaced with higher priced items
  2. 2Bandwagon SLTrend that gains popularity and demand of products
  3. 3Better Business Bureau (BBB) SLgathers and reports information on business/service reliability and alerts and informs the public of its findings. Consumers can also file complaints with the BBB.
  4. 4Brand loyalty- SLConsumers become committed to a certain brand and make repeat purchases over time. Loyal customers will consistently purchase products from their preferred brands, regardless of convenience or price.
  5. 5Bundle Plan SLA pricing plan that combines two or more utilities that offers savings for the consumer (i.e. cable + internet + phone with same company)
  6. 6Commerce SLagency to further the interest of the local business
  7. 7Conserve SLto save or reduce
  8. 8Cost per Wear/Use- SLdivide total cost of item or service by how often it is used or worn to determine the true cost effectiveness of this purchase
  9. 9Electronic messaging SLAdvertising through the use of unsolicited texts, emails, and banners on web pages
  10. 10Energy Guide Label SLYellow sticker, required by law, which allows a consumer to compare the yearly cost to operate an appliance.
  11. 11Energy Star Label SLgovernment backed green and blue logo that shows outstanding energy efficiency.
  12. 12Extended warranty SLA warranty that is purchased and extends beyond the basic warranty usually giving more time and more coverage.
  13. 13Federal Trade Commission SLis an independent agency of the United States government, with a mission to promote consumer protection and eliminate and prevent monopolies.
  14. 14Food & Drug Administration – SLFood and Drug Administration – responsible for protecting the health of the public in the following areas: food, drugs, medical devices, cosmetics, tobacco, animal products
  15. 15Full warranty SLCovers all parts of a product but may have time limitations. The warrant is not valid for normal wear and tear or consumer misuse.
    Home owner's insurance- Required coverage that provides p
  16. 16Implied warranty SLA warranty that is not written but is implied that a product sold functions as it is intended
  17. 17Limited warranty SLA warranty that covers part of a product but not all. Example: might cover parts but not labor.
  18. 18Loss Leader- SLA product or service sold at a substantial discount in order to generate additional sales
  19. 19Phishing SLsending an electronic message falsely claiming to be a legitimate business for the purpose of gaining personal or financial information
  20. 20Pop-ups – SLa new web browser window that displays advertisements
  21. 21Predatory practices/lending- SLWhen lenders conduct business in ways that are deceptive. They may use several fraudulent, deceptive, or discriminatory methods, to lure the consumer into practice that could lead to financial ruin.
  22. 22Redress – SLmoney or other benefits that a consumer receives as fair compensation for a company’s mistake for remedy for wrong or loss
  23. 23Renter's insurance SLA type of insurance that covers the loss of a tenant's personal property as a result of damage or theft. A landlord's insurance does not cover a tenant's possessions.
  24. 24Rewards SLItems or perks that are earned by your purchasing history
  25. 25SPAM SLAdvertising messages received over e-mail or electronic messaging system that is unwanted
  26. 26Testimonials- SLStories told by happy consumers about a product or service that may influence others
  27. 27Utilities SL- Cost of running a home either rented or owned. Examples include: electricity, water, gas, and trash.

Información

Descripción
unit 3 vocab
Creado por
sethmledford · oct 2015
Actualizado
14 jun 2016
Visitas
13
Valoración

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