Chapter 5: Social Interaction (3720)

Chapter 5: Social Interaction (3720)

1. how people communicate and collaborate face-to-face and remotely in their social, work,and everyday lives

2. 5.2 Being Social

   • entails interacting with each other
   • the use of social media has dramatically increased
   • Many concerning effects of social media on people

3. 5.3 Face-to-Face Conversations

4. 5.4 Remote Conversations

   • The effect can be to make remote people appear more present by projecting their body movements, actions, voice, and facial expressions to the other location.
   • the degree of telepresence.
     • the perception of being there when physically remote.
   • Telepresence robots are also being investigated to determine whether they can help people who have developmental difficulties visit places remotely

5. 5.5 Co-presence

   • supporting people in their activities when interacting in the same physical space
   • technologies have been developed to enable more than one person to use them at the same time.
   • 5.5.1 Physical Coordination
     • When people are working closely together, they talk to each other, issuing commands and letting others know how they are progressing
   • 5.5.2 Awareness
     • knowing who is around, what is happening, and who is talking with whom
     • peripheral awareness. This refers to a person’s ability to maintain and constantly update a sense of what is going on in the physical and social context,
     • situational awareness. This refers to being aware of what is happening around you
   • 5.5.3 Shareable Interfaces
     • technologies have been designed to capitalize on existing forms of coordination and awareness mechanisms.
     • whiteboards, large touch screens, and multitouch tables that enable groups of people to collaborate
     • easier for people who are normally shy in groups to contribute to the task.
     • designing shareable interfaces to encourage more equitable participation
     • social translucence
       • the importance of designing communication systems to enable participants and their activities to be visible to one another.

6. 5.6 Social Engagement

   • Refers to participation in the activities of a social group

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