Questionnaires

Questionnaires

1. Types

   • Online questionnaires: Today technology is essential in our life and that is why online questionnaires are becoming more and more popular.
   • Written questionnaires (on paper): As the name suggests, this questionnaire uses the traditional paper and pencil method.
   • Telephone questionnaires: This kind of questionnaire is obviously carried out by telephone.

2. Definition

   • A questionnaire is a research tool that consists of a series of questions and other indications with the purpose of obtaining information from those consulted.

3. Issues

   • Single answer questions
   • Multiple answer questions

4. Data analysis

   • The objective: It is about the object of the survey, what you want to achieve with it and the purpose of each question.
   • The interpretation of the data: Both the answers and the why of each piece of information that makes up the survey.
   • The conclusion: It is the deduction you have reached with the results of the survey and it helps you decide what to do in the future to improve the opinion of users

5. Uses

   • The questionnaire is a document made up of a set of questions that must be drafted in a coherent way, and organized, sequenced and structured, according to a certain planning, so that your answers can offer us all the necessary information.

6. Limitations

   • to. The information obtained is superficial.
   • b. The impossibility of being certain that the information provided by the interviewee is real or corresponds to reality.
   • c. Difficulty of reliability, since the answers are influenced by the emotions of the occasion and the dominant opinions, determined by the different circumstances of life.
   • d. The incorrect interpretation of the questions makes it difficult for the interviewee to understand.
   • g. The percentage of unanswered questions is high on many occasions.